DO NOT TRUST THIS COMPANY A Warning to Residents, Renters…read moreand HOA Boards: Do Not Subject Your Community to This Company I am writing this review not just for myself, but for my neighbors. Good people. Retirees, veterans, elders. Many do not use social media and may not know how to speak up when they are treated unfairly. They deserve better. Your community deserves better. Here is what I have experienced and what I have witnessed among my neighbors. They habitually delay responses on time-sensitive approvals. For over three years, they have used 'short staffing' as a shield for what is essentially passive-aggressive behavior. They know residents are dependent on them, and they leverage that power by simply ignoring us. There are inconsistencies in how fees are applied. Neighbors have shared with me that they have been charged different deposit amounts for the same project. It also takes them months to return deposits long after the project is complete. There appears to be no clear or consistent standard. When you ask questions, you do NOT get answers. This is all very dangerous considering the power that HOAs hold. Here is why these companies behave so poorly and act invincible in the process. Arbitration clauses built into contracts with companies like this make it very difficult for residents to fight back. Unless you know how to catch them in the act and document everything, the system is stacked against you. They are counting on you giving up and just paying. Do your due diligence. There ARE other companies out there. Better companies. Companies that will actually communicate with you and treat you fairly. If you are a resident, keep records of everything. Take photos. Save emails. Check your mail daily. Compare notes with your neighbors. If you see inconsistencies, document them. If you are on an HOA board, please think carefully about who you hire to manage your community. The people living here trust you to make good choices on their behalf. They are counting on you. Do not let them down by partnering with companies that hide behind fine print and treat residents unfairly. Your community deserves better. Also operating as PCAM (Premier Community Association Management) in Palm Desert #BuckReynoldsCorp #HOA #BuckReynoldsRealty #BuckReynoldsPropertyManagement

I'm a new homeowner in an HOA that is managed by Buck Reynolds. I have been trying to get someone…read morefrom their office to respond to me since I closed escrow on 5/12/25, via the online portal, phone, and email. I cannot move forward with any improvements to my property as I require Architectural review, and cannot get the application until Buck Reynolds sets up my homeowners account. They are the worst HOA management company I've experienced! UPDATE: After posting my negative Yelp review, Melissa from Buck Reynolds replied to my post and assisted in resolving my issue. It's unfortunate that it took a bad Yelp review in order to finally get a response from their office. I'm happy now that it's resolved.

Glenn Rosen at Buck Reynolds Realty and Property Management Corporation is the man to call if…read moreyou're looking for a home in the Bullhead City AZ area. The professionalism and prompt service is top notch! Glenn went above and beyond to find a house for us on short notice. We've rented a beautiful home for one year near the Colorado River. It's been a very good experience. Their rental houses are very nice. Please contact Buck Reynolds Realty and Property Management and ask to speak with Glenn Rosen. He's above the five stars!

Our Homeowner Association has never run smoother! PMS is organized and efficient. Saving the…read morehomeowners time and money. The neighborhoods have never looked better! Landscaping, pool maintenence, focus on details and future loss prevention and control. Our assessments haven't changed in over two years and I never hear of neighbors complaining of any dissatisfaction like we endured under the previous management company. Home is Home again!

Less than one star would be more accurate.The absolute WORST AND EXCEPTIONALLY RUDE, Kristeen…read moreRohrbacher. I would not recommend this business to anyone. Exceptionally slow response (4 months) to make necessary repairs. Give a 30 day notice to move out and she'll key you out the next day. Good thing all belongings were removed prior to notice. Rude on the phone every time. Renter or Buyers do your research and be prepared or better yet don't think about entering into any agreement with this woman and business.

Liar liar liar! Initially I had no issues however, when Debbie sold to Christine things went down…read morehill quickly. Do not trust this owner she will lie straight to your face.

Wonderful management! Kind, considerate, helpful. If there's…read morean issue Shannon or Tony are on top of it. They really helped me downsize into a cute one bedroom that was affordable!!

From the owner: Hands on and in person: We are present at every showing…read more Us humans answer our own phones, we do not send them to call centers. We make sure your property is secure after each showing. We work very hard on keeping our clients out of court: We look for red flags prior to putting our clients place up for rent. We jump on issues quickly. The group of vendors that we work with keep us informed of any issues they may see at our managed units. We do continuing education to keep up to date on Fair Housing laws, legal issues and contract laws. We abide by crucial time lines: We close tenants out and handle issues within the legal time line to help avoid issues.

very upset with this company sherry promised me that she will try to help me and ended up just…read morescamming me out for $50. I knew it was a scam when she asked for it in cash but I still took a chance because I really needed a place to stay she never updated me on anything I had to keep calling her multiple times to get updated just for her to say I got denied well thanks for scamming me out on my money Sherry that I work so hard for god sees everything

If anyone is having issues with Sherri , report her to the Association of realtors , I filed a…read morecomplaint against her and won . She already had a strike and she was informed she has to do things right . And if she isn't , anyone who is having issues CALLING ASSOCIATION OF REALTY/REALTORS . She has to pay thousands of dollars to get repairs fixed for the home on the corner or lakeside and riviera . Anyone have questions , or want proof or the names of the wonderful people of the association email me rayavelarsigala@gmail.com fuck sherri teaFATiller

His license has been revoked/suspended call it what you want, yet he still continues to do business…read morein Bullhead City and the surrounding areas. He has yet to even respond to any email, text messages or reviews. Found out that he didn't transfer the deposit to the new property management company or return it to the landlord, so it will be interesting if/when I move out. So, I can't stress this enough, landlord and tenants beware.

**BEWARE** We worked with Ken as a tenant and property…read moremanager. He proved to be unprofessional, untrustworthy, unstable, and lacking in integrity and character. As a tenant he broke a one year lease at four months. He or someone he allowed in our house smoked inside which was a lease violation and caused damage. He couldn't remember the code to his own lock box on our door, which I had to cut open. He was unable to function as a property manager due to personal issues.

I was searching for options to either sell or rent our house in Bullhead city. Checking various…read morereviews I made a list of my top three and headed out to talk to people in person. Amber Longacre at Key Time Realty impressed me from the first time we spoke. She was extremely knowledgeable about the rental market in Bullhead City, and gave me solid advice on my next steps. My long corporate career has taught me to spot BS and personal agendas in short order. Of all the people I spoke with in that search, Amber stood out as the only person that didn't raise any red flags. She was professional, straightforward, and most importantly, honest. Eventually, my wife and I decided to sell. Amber turned out to be one of the best realtors I've ever worked with. I did most of the initial house prep, but I don't live in AZ and making multiple trips becomes expensive. Once my work was done, Amber took care of the final cleaning, landscaping, and other details for reasonable costs, and done to her high standards. When emergencies did arise, like unexpected wind damage, she took care of it immediately, again with costs that were less than I expected. Bottom line, we never had to wonder what was going and we never had to worry about things that were in our control. Amber never left us in the dark, and took care of what was needed to get to a successful closing.

They managed a property for us and it was nothing but hassle. When an issue came up and I asked…read morefor detailed estimates, or more than one estimate I was told to call the contractor myself. I got lots of pushback for given for wanting more details Of the work to be completed. Work was not completed with quality workmanship and Concerns were not addressed within a timely manner, coating us more money in repairs. They actually installed hardwood floors we purchased and had shipped to their office in a property that wasn't ours. They make you sign a 2 year agreement and then don't manage your property with any concern except their bottom line.

Apparently adding a washer and dryer to your unit is a breach of contact. The women are senile and…read morevery rude and are unless you are a brown noser they will blatantly disrespect you. Took them over a year to fix an air conditioner issue. I would avoid renting at all costs but they take advantage of a bad economy.

I recently moved out of a QMC rental property. My family lived there for a year, but have moved out…read moreof state. Now that everything is said and done, and all the loose ends are tied up I have to say.....QMC is a class act from start to finish. In short, we were mediocre tenants - but they treated us with nothing but respect and kindness in every way. The staff is SOOO friendly and sweet, and competent. Issues, big or small, were handled promptly. They usually had someone out within a couple hours even for non-urgent issues like the kitchen light flickering madly (they had to replace the whole fixture, but had it done by the end of the day). We had an emergency one month and bounced our rent check, and the staff was all smiles and completely understanding even as they were explaining the bounced check policies to us....and they didn't for a moment hold it against us. Move out is when landlords really show their stripes, though. We didn't damage the apartment in any major ways, but we ran out of time and left some debris and cleaning behind. We fully expected to lose our whole deposit on exaggerated charges but were happily surprised! Not only didn't they over-charge us...they really minimized the costs. We ended up with about 3/4 of our deposits back, even after the cost of shampooing and flea treating the carpets. (That's standard in their contract if you have pets. We didn't leave stains or anything, but I imagine you'd have to do something pretty big for them to charge you more than the standard anyway.) If we were still in the area, we would never rent from anyone else. I rarely give reviews, but I just had to drop in and recommend QMC to any looking for a rental in the area!