A Locksmith responded promptly to my call. I'm not from the area and they came to me. My problem…read morewas quickly resolved at a very reasonable price.

From the owner: One Call Unlocks It All!read more

Many keys made there. Quick, great quality as they all fit. Would definitely go back. Also gave…read moreroad side service

We wanted all of the locks re-keyed in our new house and Poteat's Lock came right out the next day…read more Poteat's completed the work very quickly and educated me on the various brands of locks he found in hour house. It was very helpful. Will definitely use them again and are very appreciative of their responsive and competent work! Thank you!

They replied back promptly and was more than willing to assist me. They worked with the day I…read morechoose as well as the time. Technician Mark, was polite and worked diligently to complete the job. I was pleased with their service as well as the value. Will definitely recommend and use them again. Thank you!!

This locksmith company is awesome. Upon contact, the original appointment given was one we had to…read morereschedule, which was a breeze with this company. They were so accommodating and gave us an appointment for early the next day!! Sal arrived in a timely manner. He was very cordial and respectful. Right away he assessed the problem with our issue with our entrance/exit door lock. He is very knowledgeable and professional; he had no problems giving us tips on the lock's life expectancy along with responding to any questions we asked. His price was quite reasonable; he didn't try to hike up the price for the job he did, which he completed quickly and completely. If ever we require any more locksmith service, this is the company we would select. We had a very excellent experience with this company and would recommend them to all our friends and family in need of this type of service. Thank you, Sal!!! Our lock is working perfectly!!!!

Had lost keys to my truck bed and TK Lock and Key fixed it in short order. I looked for locksmiths…read morethat could help me out, and was told "sorry no tech's in the area" or flat out "we don't cover that area." The tech was prompt courteous and clean cut. He explained costs before he came out. Delivered what he had advertised at the exact price quoted. I highly recommend this business.

We were having problems with one of our door locks. Terry answered our call the first time we…read morecalled. We had called 3 other businesses but got voicemail. He came out within 24 hours, resolved our issue, and we got a lot of extras too! Like keys we never had for door locks, he had to do some work on one of our locks. Ordered the part we needed, and replaced our front door lock. He was very polite, reasonably priced didn't hesitate to do all of the extra things we kept coming up with. Saving his card for future reference so when we get our new home built, we can have him come do all of our door hardware and locks!

I was locked out of my house without access to my spare keys. I called and asked for a ballpark…read moreprice to be let into a locked door and the woman on the phone told me that someone would give me an estimate when they got there. She then told me that a technician would be there within 25-30 minutes, but it took well over an hour for someone to show up. Before he got started I asked what their "flat rate" was and once again, he said he would have to evaluate before he told me. It's not a flat rate if the rate is variable based on an evaluation. Once he started working, I was treated to the most egregious plumbers crack the entire time. Definitely not something I want to see while trapped outside my house at 8 am, but thats a minor complaint, considering. He tried for MAYBE 5 minutes to blow up some airbags and poke around the threshold, and then informed me he would have to drill. I asked how much that would add to the price and he said it was an additional $150. Seemed excessive to drill a hole, but he's the "expert" and I was desperate and already late for work so I said go ahead. After drilling into my doorknob and getting in the house, he had the nerve to try and upsell me on new locks for more than double the price of the entire doorknob. I said no thank you and then asked him if this would hold up until I could make a trip to Home Depot for a new knob. He said yes, and then made a show of opening the door again to "prove it". I paid, he left, and I hoped that would be the end of it. Then I went to the store after work to get a new doorknob. The door was locked again by the time I returned. I was once again locked out of my house, and this time even my keys wouldn't work because the knob had been drilled out. All in all, he charged me an insane $250 to drill through my doorknob and then try to sell me a new one. On a side note, at NO POINT in this process did anyone ask to verify that I owned or even lived at this house. I paid with my debit card and did not receive any reception whatsoever. I am the homeowner, but the thought that someone could just request this service, sign no paperwork, pay cash and then have not even a merchants copy receipt for records seems like a MAJOR security flaw. In short: 1) They were not up front about their "flat rate fees" at any step in the process and only told me the full price AFTER the work was completed. 2) The technician made minimal effort to resolve the issue without drilling through my doorknob. 3) After drilling through my doorknob, he tried to upsell me on another overpriced service to replace the one he destroyed. 4) I fully believe he knew the destroyed lock would likely get stuck again before I could replace it on my own (on the same day) and "showing" me it would still open if I left to go get my own replacement lock was a ruse to get me to call them back later when I would need their services again. 5) Lack of security. There was no attempt to verify my identity or that I was the legal resident of the home before they let me in.

I had the hardware for the new door lock, explained its multi-function use prior to scheduling…read more Over the phone I received a FLAT RATE of $250 installation. After the fact, I was charged $300. Yes, it was difficult. But I sent the explicit link to my door lock in advance for a quote...which was $250.00. Upon completion I was charged $300. What gives??????? Since posting this review I was refunded the $50 above the flat rate quoted over the phone. Great job‼‼