My gosh they are expensive! The shakes weren't any better than any other place…read more Maybe, we'll try something else and revise this review.

Very quaint place! An old-fashioned drive up restaurant (like Sonic!) This establishment is so…read morecharming!! The prices are also VERY reasonable!! We had ice cream and it was soooo good!!

We took the family out for supper Friday night and had very good food and even better service. Our…read morewaitress Ashley Wagner was very attentive keeping our drinks filled, she was always smiling and very friendly. This was the best service we've had in a long time

Food was great. We ordered the appetizer special. The dish was diverse and very good. Our waitress…read morewas attentive and provided excellent service. The place clean and attractive. We really enjoyed and highly recommend.

The name of the restaurant is wrong here on Yelp! The correct name is Shelly's Smash Burger…read more Staff were very friendly. Ingredients were all fresh. Prices very reasonable. It's not really a truck stop, but it is part of a convenience store at a Phillips 66 gas station. The only options for burgers in Waterloo near where we are, are either fast food or Denny's, Applebees, etc. It's a bit of a drive down Rte 3 to Red Bud, but if you want a very good burger at a reasonable price it's worth making the trip.

I went out on a limb trusting some other Yelp reviews of this place and decided to stop on our way…read moreback from the wine trails in Southern Illinois. We had a hard time ordering. It was a little bit confusing on if we went to the main checkout or the one in the corner, which is kind of like a weird restaurant/ gambling area. Anyway, after we figure out what we wanted we waited for the order and ate it on the drive home. It did not package well, even from the store to the car which was like a 10-second walk. The fries were mushy and gross, and I feel like the burger was completely underwhelming. I think steak 'n shake has some of the best burgers. If we were going to stop somewhere local we probably should have done that. That. There's nothing to write home about and they offer a discount on some ice cream that's hand scooped, my partner got some of that and tried it and it was completely freezer burnt. So needless to say we won't be back, but it was I guess. Guess interesting to check out a local spot that I've been curious about. 3/10 won't try again and wouldn't recommend.

I've visited many opening days at a restaurant and most fail. This Wendy's didn't fail one bit. I…read morewent in around the end of breakfast and the start of lunch. They still let me order breakfast and it was hot and fresh. Drive thru was moving by quit well for opening day and wrapped around the building. If they can stay the way they are now they will be my favorite fast food in Benton.

On October 1, 2023, my son and I visited Wendy's in West City. Saw Apple Pecan salad and Cobb…read moresalad which I ordered; however, the woman at the counter said the truck would not arrive until next day Monday with the ingredients. I ordered another salad which consisted only of grilled chicken bites, lettace, and cheese which cost $8.09 and a small soda. My son had a chicken sandwich and a soda. The cost was a little less than $20.00. I did not get full. At least in Fazoli's you get breadsticks with it. It has been about five years since I was at Wendy's in Marion, Illinois; I do not remember it being as bad as the one in West City, Illinois. We will not be back

Food is great. Comes out hot and fresh even for us coming in nearing closing. The place is clean…read more The server was very polite and nice.

I just had the most hateful lady watching me with ugliest dirty looks I believe she was on drugs…read more She just stood there with mean faces at me and all the regular nice workers. This lady was filthy and rude. Benton we are a small close community so I called a few people to ask and they witnessed the same encounter. Hey DQ please stick with the same nice hard working gals. The workers even feel uncomfortable. I know my family will not be back after the Ranger games until the issue is fixed!! Thanks!!!

Love the food especially chicken fries Service is good for…read moreis always hot & fresh Ambiance is good as soon as you walk in you can tell it's an amazing Burger King

I never thought going into a Burger King and they make you wait and said we are waiting on fresh…read morefood. And none of it is fresh!! No wonder this Burger King doesn't get service!! And I order two cookies and it wasn't even in the bag.

Shout out to reviewer Ken M. for influencing me to try Chuck's Place ......you were right!…read more I had the large cheeseburger with everything and onion rings. My partner went with the wimpy burger ( not a wimpy burger.. 1.2 lbs) and cajun fries. From the moment you walk in, you know you've found a true local spot. It's small, cozy and decorated with fun signs and memorabilia. The staff are amazing, friendly, welcoming, and just the kind of people you want to see when you're about to dive into comfort food. Even at 1:30 pm, that in between lunch/dinner time, the place was steadily busy. And now I know why. The onion rings? Fantastic. I'm an onion ring snob and these were fresh, crispy, and legit. no frozen batter here, and none of that "pull the whole onion out in one bite" nonsense ( I hate that). The fries were hot, crisp and perfectly seasoned. And the burger is 100% beef, juicy, and packed with flavor. This is a local gem and I'm so glad we went. We'll definitely be back.

Fabulous service, small town feel, and friendly staff! I have nothing but praise for Chucks. That's…read morenot even mentioning the food! Highly recommend ordering the wimpy burger with Cajun fries with a rainbow ski to drink! You won't find anything else as good as chucks in Southern Illinois.

My family and I are traveling through for an event, we decided to stop at this establishment…read morebecause we usually love their breakfast. We ordered a bacon biscuit and two biscuits with gravy. We pulled off, no biscuits and gravy, no silverware if we even wanted to eat if we had them. Pulled back into the establishment to let the employees know that we did not receive our biscuits and gravy or our silverware and we were going to ask if we can have a different biscuit instead because we didn't receive our first ones. The employee proceeded to go get the manager the manager came out, accuse us of receiving our two biscuits and she told us that twice in which we did not receive our biscuits and it was very unprofessional very rude. She definitely does not know how to manage a store or talk to her customers. She acted as if we were stealing her money and stealing the biscuits in which we did not receive it was very rude very disgusting if I'm being honest because she was also rude to her employees also, while they were trying to fix the food, I believe some of them were in training. She even insisted on playing the camera footage back because she was so sure she gave us our biscuits. She even suggested us pay for the new biscuits we wanted which is crazy because we never received our original biscuits and gravy. All I know is this would've never happened if we went to another Hardee's. Terrible service and will not be back if we ever travel back this way. Was unprofessional.

There's was nothing but water in the restaurant and the guy was depressing and rude! The other…read moreperson in the back was on the phone the entire time and the place felt very gloomy and empty. It almost felt like a ghost town. Messed up our order too. Will not be coming back.

best burger around for 40 years best prices…read morebest service best burger in southern illinois

I've now tried this place 3 times…read more I don't get it. At all. The "meat" for the burger tastes like rejected cafeteria food. It's bizarre how something can look so delicious yet taste so....well, not delicious. The burger has a very unique taste. That unique taste is not good. Maybe it's a acquired taste that I simply do understand? The fries were a small portion and very overcooked. Again...I don't get it. Maybe I'm missing something? Are we supposed to put our taste buds aside because this place a cool retro vibe? The people that work here are always very friendly and they have a cool ordering system but the food.....?? If this place was located in any other area of the country it would go out of business in 3 months. I fully admit: I don't understand the appeal to this place. At all.