Last night after a dreadful day of dealing with stupid people, came home only to find my grandchildren and husband were starving, so in stead of cooking I opted to go McDonald's. Now, I live in a rural area, so I have to at least 10 miles for fast food. I placed my order, paid for it then proceeded to get the food. I had decided to treat myself to an ice Renan cone. The girl handed the already melting cone. I asked her where is the rest of my order, she asked what did u order. I repeated the order, and she handed me a bag. I asked her are u sure that is the complete order. "Are you sure I have everything, 3 (10) chicken nuggets, etvpc." She said yes mam. Since I am visually impaired and I was alone fighting with my rapidly melting ice cream cone, I did not take everything out of the bag. (My bad). I proceeded home. Welcome for food, but only to find out, that it only half my order. I called McDonald's. Talked to the manger/assist, whatever they call themselves these days, giving her the time, it key number, etc. She asked if I wanted to make another 10-12mile trip to get the rest of my order. I stated that I had to take my grandson to the dentist the following morning (today). After the dental appt, I went to McDonald's to get a refund, the asst manger told me that they do not do refunds and since what was missing from my order, I would have to wait until after 10:30 to get the replacement food. Granted, I am not happy. I had a child in the car with an infected tooth and I need to go to the pharmacy to get his Prescription filled, then take him home, prepare lunch for the rest of the family. So , am I pissed. Yes, I am. It is ridiculous that we have to put up with McDonald's unwillingness to make good on their staff' s incompetence and I am still out my $7.00 plus dollars. It may not be much for you guys, but elderly people on fixed income it is a lot. read more