Never can get hot fries. Frappe machine out for weeks. Mistakes on burgers after requesting items to be taken off . Ex: no pickles, no ketchup. Cannot call facility. Disappointing bcuz live less than a mile away read more

Food was hot fresh and prepaid quickly.There's a representative that made my day named Tanya. She had such a positive vibe that I couldn't help but write this review. I have never had such a pleasant experience at a McDonald's like I've had today. I hope Tanya gets recognized in front of her peers for her exceptional customer service skills. Aaron C read more

McDonald's - Burgers Near Me - Sycamore, Illinois

Not sure what has happened to this place in recent months but I've never had such bad service before in all the years it's been there. I ordered a one cheeseburger and ending up waiting in the drive thru holding spot for 8 min. It was only 11:15 am There were 7 cars pulled into the holding spots and no line through the drive thru. I finally just left after about 8 min waiting. That was just the Last time I was to this McDonalds and things appeared to be unlike what you expect from a McDonalds as far as timely service. Maybe I will have to take my business to Taco Bell. read more

I went to the drive thru and ordered a big Mac meal and a 20 piece nugget with 2 larger fry's and 2 drinks and they didn't give me my fry's and they told me i cant get a refund unless I go back to that McDonald's Because they need my credit card to do the refund this doesn't make any since why I would have to go back because of there mistake don't go read more

Hi it's Deaken: bodubububuhhh I'm lovin' it!!!!!!!!!!!!!!!!!!! Hi it's laken: I really love McDonald's and should we talk about the McDouble, it's soooooo good. And the fries are the boom dot com. Itssss so good love ittt. Byeeeeee!!!!!!!!!! read more

These MF's DON'T MISS over here! Today I'm talking about the most popular fast food restaurant in the history of this world, Mcdonald's. Mcdonald's has always been my rock of quick places to eat. From vacation, to those mornings coming back from your friend's house. It's always there to pick you up and get you going. The Bacon Egg & Cheese McGriddle, is one of the best foods I have ever tried. That alone puts Mcdonald's in the highest echelon for me! It's my go to order in the morning. Don't even get me started about the app too, the best deals ever! For three dollars I can get McNuggets AND a Double Cheese??? Get out of here! That's great pricing right there. I may be biased, cause I am very broke, and the prices are kind to me here. But I do not care! Mcdonald's is never going to be perfect, but this one always hits. I just avoid going inside. Very scary people and workers in there, sometimes the food takes way too long when you order inside. It's clear that the customers who take the time to come out of their car and into the restaurant, are not important to management here. It's dirty, and needs to be cleaned. But so does every other fast food joint! Overall, McDonalds in Sycamore, Illinois, gets a big 3 STARS!!! Good job y'all, just clean up a bit! read more

I ordered a double cheeseburger,Big Mac,mcchicken,fry strawberry crm pie,and a coke there was a lot of black dots in my cheeseburger and it tasted funky other than the cheeseburger the rest of my food was pretty good and the service was good I called and they said they can get me a new cheeseburger and I don't want a new cheeseburger after that experience I want my money back read more

McDonald's - Double Cheeseburger - Burgers Near Me - Sycamore, Illinois

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Service is terrible and some people there have a nasty attitude...talk about customer service.

I ordered dinner at 2:30am and they waited 2 hours to even confirm my order , finally they did and waited until my Door Dasher was in there parking lot to cancel the order so they didn't have to make it instead, I called to ask why and had to deal with some whiny bitch with an attitude and honestly it's a garbage way to treat a customer. take your money elsewhere. Whoever answered the phone at 4:33am, on April 18th, 2024, you're a god awful employee. read more

Do not order on Door Dash from the Sycamore McDonalds. Half of my order was missing. I got food I didn't order and don't like. Half of the food I got was missing, and what I did get was old, cold and gross. read more

So, I showed up at 10:31. Breakfast apparently ends at 10:30 on weekdays. I normally come on the weekends, but I'm not working today. They refused to take my order unless I wanted lunch! I come here every weekend, but I'm going to have to rethink that! read more

Went here today and ordered a iced vanilla coffee with sugar free syrup... and the lady taking my order couldn't figure it out. She told me, "It comes with creamer" and there was a long pause. I replied, "I know. Instead of the regular syrup, I want the sugar free syrup." At the next window a different lady had to clarify with me, and then chastised me telling me, "Next time you order say you want the sugar free vanilla iced coffee." I've been ordering the drink like that for over 10 years. First off, I didn't realize it was that much of a stretch from "iced vanilla coffee with sugar-free syrup" to "sugar-free iced vanilla coffee". Second, when I do order it like that with sugar free at the front, many times I get the regular syrup in the coffee. I just found it hilarious that somebody needed to chastise me today for ordering like that. How about, you just use some problem-solving skills, because it really isn't quantum physics with my order. read more

Extremely rude... not just once on multiple occasions. Cut me off mid order I had to tell her I wasn't done... which made me nervous so I forgot an item for my kids. Then I hear her giggling.. along with someone else. Then I get home and the order is wrong for my kids of course. I knew I should have checked before I left but you know in a hurry. Anyways husband went back to complain.... Get new employees read more

Ok this McDonalds is impressive if you dine inside. First off their nuggets are the best ever. Top notch, high grade chicken nuggets. Better than any other chicken nuggets, God must have created these nuggets by hand. Idk what it is but they are always fresh and hot and super crispy. Plus, they bring your food to you. You sit and they bring it to the table. Pretty impressive actually. There is always new staff here and some are kinda eh, don't really seem like they want to be at work. A lot of them are nice and take pride in their job though. This is actually a pretty good McDonalds but drive through will give you PTSD when you leave. It's horrible and packed all the time. Needs to be faster. But whatever. Just go inside. read more

Never had a problem here whenever I go staff are always polite. Food is always fresh. No complaints as of yet.

Possibly the slowest McDonald's I've ever been at. No matter the time of day, except to be in line for at least 15 minutes. Even if the line is just at the speakers, they still take forever. Sometimes they forget to use both speakers, so I waited at one for 10 minutes while they took 2 other cars' orders at the other speaker, even though I was there first. Staff is not friendly, and sort of awkward. Wouldn't recommend. Go to Taco Bell or Burger King down the street. read more

Ordered food was told to move up. Waited 15 min. Got nothing went in complained to manager got refund and went to Burger King. And these clowns want 15$ An hour. Don't make me laugh. read more

This place sucks everytime i go there i either wait an eternity for my food or my order is completely wrong!! They want $15 an hour they aint worth it bunch of incapable people work their. If i could give this place negative stars i would!!!! read more

Went through the drive thru and they gave us the wrong order three times. This is the second time it has happened in the last few weeks and the employees laughed and thought it was funny. read more

Breakfast is great, if ordering after 8 pm, your order in the monitor won't match the bag. This is the most incompetent store on the face of the earth. Don't order after 8 pm. What a waste of time and money. Corporate should shut this hell hole down. read more

Are you kidding me? This has to be one of the WORST McDonald's EVER!!! The Franchise Manager is a MORON and IGNORANT!!! He sits there nodding his head as you tell him for the 50th time the order is WRONG. Time and time again FOOD is WRONG and when food is not wrong its either cold or taste like dish washing detergent. Guessing they never had to go through training to RINSE their hands with water and actually dry them and then put gloves back on before handling food for customers. Seriously I drive an extra 3.5 miles one way to specifically go out of my way to McDonald's in Genoa over this location ANY DAY OF THE WEEK. 3 of the Managers under this moron are just as arrogant and ignorant as him. No wonder they stay employed. One even had the nerve to mumble smart ass remark under his breath as he walked away with co worker who gave me food outside and didn't realize I heard him. I know this is not a 5 star restaurant but as far as Fast Food goes....this has to be the WORST McDonald's or Fast Food restaurant I've ever been to. Last trip I made there....I actually poured out OIL from the hash brown baggie holder (about a 2-3 TABLE SPOONS just in bag alone) and then had to dab off hash brown with about 3 more napkins afterwards just so I was not eating oil filled hash brown. How stupid do you have to be to know that this means they are cooking lower temperatures and longer periods of time than they should be for this item. These cooks at this location need to go back for re-schooling at McDonald's university or simply FIRED!!! And the Managers (I'd fire 2-3 of the Mgrs in a heartbeat) for the most part at this location as well. I've even had an employee give me high five after chewing out Mgr for 50th time and numerous employees have told me as well - how much they agree with overall TERRIBLE QUALITY CONTROL, FOOD PREP AND GENERAL MANAGEMENT at this location FAIR WARNING - Take your money across the street to Hardees or Burger King or even make the extra drive and go to another location but STAY AWAY from this location WORST McDonalds HANDS DOWN!!! read more

Idiots forgot my second order of tenders AND gave me a single quarter pounder when I ordered a double.. is it really that hard to read an order and get it right? Y'all ain't busy at 12:30 am.. get your shit together. read more

Just simply wanted to say my cashier was very rude today. My order was rushed. Every time I stop in she's working and always rude.

Ah, McDonald's. Pros: it's cheap and service is usually good here even though it is pretty busy most of the time. Cons: it's terrible for you. Also, they pull that BS where they say the ice cream machine is down. Grr...You just don't want to clean it! read more

Wow! Fastest drive thru I've ever been through! Less than a minute from ordering to pulling out. Ordered a 20-piece chicken nugget meal!

Terrible quality of food being served. Nothing is remotely the same temperature. Most things are OVERCOOKED. And if you complain to them about the poor quality of food, they either look at you with dumb grin on face say SORRY and then walk away. Terrible Management throughout, it doesnt seem to matter who you talk to there they all have TERRIBLE ATTITUDES. Spend your money elsewhere. And the drive thru is more like a park thru. They park you in a sport 90% of the time cause they have cooks who shouldn't be handling food or even handing out carts at Walmart. They rather keep their COMPANY CLOCK TIMES down then make customers happy and deliver and top quality product. Its a shame this is the closest McDonald's for me. Guess its Burger King, Wendy's or Taco Bell for me from now on. Until they remove majority of these idiots working behind the grill and running the place I'm taking my money elsewhere and FYI I'm not from CA I'm from DeKalb ,IL area I don't know why it shows up as CA read more

It's a Mcdonald's, staff is under paid but still manages to be friendly and polite. Generally fairly quick, at least during breakfast.

Not the best of McDonald's. It's a 50/50 shot whether they get my order right when I use the drive thru.

I went thru the drive thru, placed my order they read it back to me and it was correct, I paid at the window and was told to move up to the third window to wait for my food that was still being prepared. Got my food in 15 min then get home and low and behold they got my order wrong.. instead of a double quarter pounder I got a single and instead of the two 6 piece tenders I got one 6 piece tender. I called to complain and they didn't even seem to care smh read more

The kitchen is always closed at night and their credit card machines are almost always down. I work nights and this is the only place nearby that's open 24 hours. Ridiculous. read more

I went to McDonalds today at this location and only ordered a medium frozen strawberry lemonade... it was basically a little slush and a shit ton of ice cubes... fucking ice cubes I mean come on how fucking hard it is to make a stupid slushee!!! read more

This is the worst mcds around here ,all the time they missed something on my order !!!

The food you receive from here is hardly ever hot. Service is amongst one of the worst I've ever been to. McDonald's is garbage it deserves a can. Me nor my family eat at McDonald's or will eat at McDonald's anymore read more

Some days they are great, fast and always friendly! Drive thru times have been quite slow lately though. Do wish they'd bring back cinnamon rolls! read more

Service is generally quick in drive thru. Staff is mostly polite, although there are a few at the hand out window who could learn how to say "hello" and "thank you". The real problem comes with accuracy. I had 3 messed up orders in 3 in a row visits. Only complained about one of them but lately their accuracy on special sandwiches has been terrible. I don't think they can read the specials in the grill area. Going down hill fast! read more