It's very nice gone here many times. Sometimes it's a bit loud The ice cream machine is barely broken Sadly frappes are sometimes unavailable Pretty good experience and treatment 4.7 starts read more

McDonald's - Burgers Near Me - Point Cook, VIC

Worst McDonald's store I've ever been to. Rude staff. I've complained to head office about the behaviour of one staff member, chased it up numerous times and found out the "manager" said he tried calling me numerous times to resolve the issue. My phone has been on and have not missed any calls. It seems the whole team doesn't care about customers and are happy to bend the truth. avoid at all costs. there's a great Macca's at Laverton, try there! read more

Every times l get a Big Mac from this Maccas it is always stone cold pls get ur shit together it's what ur famous for !!!!

I used this place second time and to find staff at this place is extremely rude and not helpful at all. On my first visit I ordered quite few items since my kids were in the car, waited for so long and after me about seven customers were served and I can see my food was just kept inside the counter, when I asked is my order is ready staff at the counter very rudely said you must have been called you did not answer in fact I was just standing there and no one has called my order no, then staff asked me what is your order I gave my receipt and staff refused to see my receipt and asked me to tell my order which I did find very rude, I told the staff to check the receipt and give my order which is the norm at McDonald's, I was told you should know your order and left food on top of the counter not confirming the order or apologising for delay, I took my food very upset went to the car and drove away, when open the food there were three items missing I was very upset by that time and my wife called the store and asked for the manager to explain what happened, manager did not even try to take the control of the situation and straight away blame us for what happened. I asked is it our fault as well there are things missing from the order what I paid and manager replied you have to ask nicely if you want your missing items, this was very very bad. I just cut the call and did not go back. This morning after week later I went there order trough drive trough and was asked to pull up in waiting bay when I moved the car around the bend in first bay there was somebody already waiting and next bay was free I parked the car there, one staff came out with stuff and asked me my order I said that's not my order, she got very angry and told me not to jump the queue you should be behind other car, if I will stay behind other car no one behind me will be able to get out from drive through. I have been traveling around the world all my life never seen rude staff like this place it's very bad for the company like McDonald's having staff like this. I live in uk use McDonald's on daily basis around the country and other countries never experience rude place like this. read more

Coming into your establishment today I was expecting to go smoothly as usual, I come in and order a tyler1 special which consists of 2 Mcdoubles (NO ONIONS), a McChicken plain, 2 apple pies, medium fries, and an Oreo McFlurry. The cashier that served me had no idea what a Tyler1 special was, how could such an iconic alpha and McDonalds connoisseur not be recognised it all McDonald's venues around the world, I'm sorry but ordering such an order one by one if far too time consuming I have league of legends games to play, I main draven btw same as tyler1 that in itself deserves to be recognised. Please educate your staff for when I come in next, I expect respect to be put on the name tyler1 aka ALPHA read more