I've ordered from this McDonald's for the last 7 years and in the last 3 this place has been consistently the worst fast food experience I've ever had. They're food is always messily made and poorly packaged, the only thing you can say they do right is get the order to you fast. Their employers never seem to care about what the consumer wants and clearly don't want to be there, which is understandable but makes for a dreadful experience. The screens used to order never seem to work (but thats just a McDonald's thing I've found). Some of my recent experiences include:
Ordering a monopoly bundle and only received 5 out of the 7 stickers because the chips didn't have any on them.
Ordered a barbecue beef burger where the burger was impossible to hold because the only thing inside of it was barbecue sauce
Ordered a happy meal and got a toy from a 2 month old promotion, that same happy meal also had the entire bottom covered in a sweet sticky paste, which would've been forgivable if the chips were in a bag like they're meant to be, the bag was there but the chips were all over the place making almost all of them inedible.
I ordered a Mc spicy and the buns were different sizes
On multiple occasions I've ordered a McFlurry off of Uber and they give you the entire order but no McFlurry with no explanation. This is unforgivable I've worked in fast food, when someone orders an Uber order it shows up on a tablet, and you have to manually accept it, if you don't have something you should either decline the order or call up the customer and let them know, possibly ask if they'd like anything else as a replacement.
These all are experiences from the last 3 months (yes I'm aware I eat a lot of McDonald's)
I have also never once had a chocolate shake from here that didn't taste like thick milk.
I've begun using the McDonald's in Mount Waverley because this place is the definition of pathetic. read more