This was my first visit to a McDonald's in Italy. I tried it only to compare to what I know well in the US. At first glance, it was much elevated and premium compared to the US. Their McCafe had some really good Italian coffee and espresso. They also offered a premium level variety of baked goods and sweets that is definitely not offered in ANY McDonald's in the US (crossiants, macaroons, donuts, etc). The ordering process was fairly simple as everything in done on the screen.
Once your order is placed, the service is fairly quick. I received my order in less than 5 minutes.
It was interesting that this location had outdoor seating, seating on the main floor but also had ample seating on the second floor. I decided to sit in the second floor. Upon arriving to the second floor, they also had an electronic kiosk you could have placed your order with and grabbed a table mulberry ifor the wait staff to signify where to bring your order to.
The food tasted fresh and way better than the variants in the US. I ordered options that I could really draw a comparison to. Filet o fish, fries and chicken nuggets. All tasted way better read more