The employees either don't know what they're doing or are super rude and will ignore you and make a huge scene and then when you try to correct them on what an issue is, it's an even bigger issue. Please save your time and go to any other location.. If these people hate their job so much, they should not be working!!!!!! read more

lol @ the clowns giving bad reviews. Just get a double cheeseburger and shut the hell up . Don't use the drive-through if it's packed on the weekends like a dummy and then complain that it took too long. lol A real genius just orders on the app and they'll bring it out to your car, how would you get enough points, you get free food. Stop whining. read more

Literally the worst McDonalds I've ever been to, at the window every night without fail the will tell me the system is down or thy only doing Uber Eats or DoorDash they need new management or something because whoever runs this shit at night is running a scam on McDonalds. FU K THIS MCD read more

McDonald's - Fast Food Near Me - Miami, Florida

Absolutely the WORST franchisee in McDonald's entire operation. The place is always disgusting- the restaurant often out of coke and ice cream. They salt your fries when you request no salt. Sandwiches ALWAYS cold. Cheese never melted. Today I got stuck for almost an hour in drive thru b/c NOBODY taking orders. McDonald's needs to pull this franchise away from current owner. read more

Came here to buy a road map of how to find better food. Should have gone to MapDonald's instead. In the South and oh-so-fancy part of Miami right along the highway and close to the water, you will find this McDonald's. It's typical, and it's close to a lot of popular areas like Coral Gables - the irony is that there's not a lot of amazing food around these parts (although hipsterYelp and touristYelp disagrees), so fries here for example are actually some of the better stuff you'll find within a couple of miles, whereas the much of rest of Miami is flush with culinary perfections. In any case, the fries were hot when we shared a medium portion this most recent time I was in Miami and service is not bad, so I'm actually tempted to go as high as 3... but if you're eating McD in Miami like my gf's kids do (not gf gf, just gf), I feel bad for you son. read more

McDonald's - Don't Mc the same mistake I did - Fast Food Near Me - Miami, Florida

Unfortunately they have the worst customer and nasty behavior. Definitely I will never stop by this location. Don't get the Smoothie, it tasty horribly and I just want to let them know so another customer doesn't experience the nasty experience that I did. And the Supervisor or Manager on the flavor start with the worst attitude. read more

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Food was cold and missing SEVERAL items. When asked to fix the order, they had attitude and STILL didnt fix the order... ??? Wait times are always a bust. Edit: I live less than half a mile away from this mcdonalds, been here about 5 times since moving out here in November 2022. My housemates and I now drive 1+ miles to other nearby mcdonalds locations. I recommend you do the same. read more

Just a flyby review for my standard McDonalds that gets my order wrong 2 out of 3 times. Most recently, I visited to try the hyped up international flavors menu. I opted for three of the four, all of which were a massive disappointment coming from a girl who has unashamedly tried McD in other countries. 1. The fries. There is literally nothing special about them, but here you go, a seasoning packet they pulled from the sample section of Badia, for $3. I mixed the seasoning with ketchup because when you tossed the seasoning over the fries, they don't stick (much like how the salt doesn't stick if they're not hot and fresh). 2. The spicy mcchicken - oh I'm sorry, they rebranded it as the mcspicy chicken - was also really standard for what used to be their mcchicken. "Spicy" for south Floridians, not for Hong Kong. Good crunch though, but really not something to go out of your way for. 3. The stroopwafel McFlurry. I love a fresh stroopwafel on the canals of Amsterdam. Was any of that mildly sweet, airy crunch in this McFlurry? Nah. Instead it was a caramel covered mess with toffee bites thrown in. Don't mistake yourself - nothing stroopwafel about it. I appreciated that South Florida got a first chance at these flavors. But they will not do well. read more

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Waited in line for 40 minutes when they told me I couldn't get my food from my mobile order and I couldn't order more food because I didn't have cash.. read more

Here we go again! How is there only ONE employee taking the orders, charging, making the food, and handing it to the customer?!?!?!?!!! 5 stars to the gentleman working tonight because even by himself he was still faster than multiple other times when they are staffed accordingly. But god damn, whoever is running this place really doesn't give a F. I'm so used to how bad this location is that I can't even get mad !! I'm just mind blown that it's still running read more

The service members are so rude, we tried to use a code for our order they completely ignored us and made us pay full price even tho they said they applied the code. And also conveniently the receipt machine wasn't working (def just knew she wasn't giving us our free fires lol. Reminder to all employees everywhere that 50% of the people ur serving have worked in customer service too) Also gave us no sauce and when we asked she was so disgusted that we asked, like it fully wasn't part of our order. Also in the drive thru we tried to order a drink and she just closed our order and then ignored us in the drive thru when we were tryna make a second just annoying. Might start to go outta my way to the one more south on us1 just to avoid this staff. read more

As awful as it gets. Hit the drive thru and had to wait in a parking space after the order for 20 mins before receiving food. I was greeted by someone yelling at why i was parked in a mobile order space, then tapping away rudely with my receipt in hand followed by another round of customer service not knowing i was there for a drive thru order. Completely UNPROFESSIONAL AND DISORGANIZED. Employees living up to their diminished intelligence here as usual. This store needs to fire their entire staff or retrain them. If Hell's Kitchen could come here he'd fire them all. Worst McDonalds ever! read more

Purchased an ice cream Sunday literally half way filled from the top of the cup. Went into the store to get my refund the manager no badge he claims his name was Eliot, stated his manager did not provide him with one, then stated that's the way corporate wants to fill the cup. I requested my money back, it's false advertisement. He requested to see my receipt, like if I brought the Sunday from home, I gave him the receipt. The employee in the background sent me to Publix to by a tub of ice cream. Horrible service and does not know how to handle a situation with an unsatisfied customer. Was not respectful or attire appropriate. It was 7/22/2021 at 8:30pm. Very unpleasant experience. read more

McDonald's - This is exactly one minute from them giving it to me. - Fast Food Near Me - Miami, Florida

There was only three people wanting to order inside but it took like 15 minutes since they prioritize drive thru read more

McDonald's - No line inside - Fast Food Near Me - Miami, Florida

On the 30th of June, 2023 at approximately 0535 am, I placed a mobile order (GZ47) at the 3200 S. Dixie Highway, Miami, FL 33133 location. I was 3rd in the drive-thru until I had gotten to the cashier's window and sat in my vehicle for nearly 20 minutes waiting for the Manager at the cash register to hand me a receipt, after I had given her my mobile order number several times and she finally replied back my full name from her search, confirming the order. She then stated that I need to place an additional order to the order that I had placed, not stating her reasons why. After so much time wasted, I had to drive off to head into work before reporting in late to work at 6am. The same woman has harassed me before from orders that I had placed and she would purposely take a slower pace of time, that I had to drive off without my order. Those other times I had not reported because I was thinking perhaps she was having a bad morning or perhaps she was depressed and miserable working at McDonald's or she was frustrated because she didn't know how to speak English and my order was too difficult for her to comprehend, however, she is either a Shift Manager or an Assistant Manager or the Manager. I unfortunately again had to withdraw from my order and leave but this time, I am reporting this incident, in case, there are others for the same reasons, from the same person, at the same location, perhaps from different times of the day/afternoon/evening/night. Be Advised to the potential probability of food-tampering, language limitation barrier, prejudices and misconduct and abuse towards customers at this location. I have reported other issues before from this same McDonald's location for similar repetitive behavior. read more

I go to this McDonalds 1 or two times a week. In almost all cases food provided is delivered fast, hot and as expected.

Everything is always broken. No ice, no soft drinks, flat soft drinks, etc. The slowest McDonald's I've ever gone to. Stay away. The one on coral way and 32 is better. No one at this McDonalds care about it's service or quality of food. In fact, McDonald's corporate doesn't either because I've reported issues before and not even an acknowledgment is received in return. read more

Worst McDonalds ever, I've been all over the US and the service and customer care here is non existent!!!! This place isn't even that busy!! This Manager or Employee refused to wait on people or acknowledge them, refused to give me her name and cussed me out in Spanish!! read more

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Embarrassing to say I even stopped here. I should know better. Still sucks and they've just gotten rid of any pretense of customer service by replacing THE ENTIRE counter staff with 4 video kiosks (which every other customer screws up making the wait even longer) read more

I wish I could give this Mcdonald's a 0 star review. They made me wait for 15min in the "order here" voicebox. Noone was in front of me, and all she could say was "I need one more second" and she proceeded to make me wait for 5 more minutes. If you're in a hurry, SKIP IT. read more

This location is run terribly, and overall the restaurant is really bad, every time i go its at least an hour wait for your food. Also, something is almost always up with the quality of the food. They are always missing some type of sauce and usually never have ketchup when i go. Cleanliness is definitely an issue and the workers seemed to have given up on curbside pick-up. If you order through curbside here, you will be left to wait for hours in your car because they just don't come to your car to give you your food. If you do pick-up here it takes ages to get and you have to battle it out with other customers to get your items served. By the way, its not like they have them done in order, you have to physically go up and ask them to even MAKE your order. Don't come here if you aren't coming through drive-thru. read more

Tried to give a half star review as this McDonald's barely deserves 1. This location should be closed down. It takes 15 - 20 minutes to get through the drive-thru and the milkshake machine never works. Not going to sit here and blame it on staff -- clearly the company doesn't give AF read more

I know McDonalds aren't particularly known for their customer service, but they are known for their piping hot and salty fries. If you are looking for them, don't ever go to this McDonald's. I keep giving this particular McDonalds at this location a chance but it's just so bad. My fries are ALWAYS under-salted and soggy. I've ordered chicken nuggets tonight and they also lack the true crisp of a hot chicken nugget. Because this is fast food I'd be willing to let the quality of food slide once in awhile but this is consistent with the McDonalds on McDonald road! I know this McDonalds is particularly busy but the wait time is always so long and then I always get cool and soggy food. What's the deal? Other McDonalds aren't like this. There's a Taco Bell across the street that's way better so go there! read more

We spent over 45 minutes in this drive thru only to come up to the last window and have the employee say "we are only taking mobile orders" and he left ?????? They could not even put a sign up in any of the screens or windows saying that. They let everybody wait in line for no reason. The drive thru is open 24h cannot understand the decision to only take online orders when you have over 20 cars in line on a Saturday night. Crazy read more

Worst McDonald's location I've ever been to. Ordered breakfast at 10:15 via the App and when I arrived through the slow drive through line they said my order was cancelled. The manager said we don't serve breakfast or have it available since it's after 10:30 am. and they don't have control over the App. read more

This place is definitely not 24/7. They close whenever they feel like it. That's fine, I guess, but please update the hours accordingly.

If i could give them zero stars i would. This mcdonalds is 24 hours open and i just got here at 2:45 AM and they literally told us the only tjing they had left in the whole store wad one mcchicken! Not even 2 nope just one mcchicken. Ridiculous!!!!!!!!!!!!!!! read more

Shamefully horrible service. The staff and management here are so lazy that they have blocked off the entire dining room so you can't sit down to eat. Meanwhile the rest of Miami is serving indoors except for this McDonald location. The staff and management are so lazy and I shut it down to avoid having to clean the area. Not that they normally clean the area, but you know what I mean. read more

This is the seventh time, and I legit mean the seventh time I've came here, and they said that they are closed even though they're supposed to be 24 hours, this time I only wanted a drink, they ignored me at the box. I pulled up to the window. They ignored me at the window, and then when I finally got them to stop, pretending I wasn't there and look at me they waved their hand for me to go away, this is utterly ridiculous read more

Once more... In the drive through for 20 min before ordering. The people working here are ok. It is the senior management's job to ensure that the restaurant is fully staffed and trained. Things aint worken. read more

McDonald's - Not really a drive through. More like captive customers. - Fast Food Near Me - Miami, Florida

It's 8:35 at night and the lobby is already locked and closed for walk ins?This is ridiculous!!!This place keeps getting worse and disappointing as time goes by..sad thing is so many people would love to work in this location, but the already hired lazy employees give it a horrible reputation.This needs to be addressed ASAP.Sad ,alarming ,inconvenient and irresponsible. read more

DO NOT COME HERE. Worst experience ever I ordered a simple plain iced coffee and they managed to mess it up by adding a bunch of flavoring and sugar to the point where I don't think anyone would even drink it. I spoke to the manager and he had a horrible attitude and did not compensate at all. Don't waste your time here go somewhere else. Also the wait time is very long you'll be in the drive-through for a good minute. read more

Don't believe the "24 Hour" label. They routinely don't have enough staff and go on "maintenance." Not a true all-day establishment. Find food elsewhere for more integrity. read more

This might be the slowest McDonald's I have ever been to in my entire life. Terrible service, takes over 30 minutes just to get your meal in the drive thru. I will never stop at this McDonald's ever again. read more

This is the slowest fast food restaurant ever. At least 20 minutes to get your food (because they are extremely slow). In addition, the cashier said they don't take small size orders so you are limited to medium or larger orders. This is absolutely unacceptable and purely to get you to pay more. McDonald's needs to looks into this poorly run franchise that defies the purpose of being a fast food joint. read more

AVOID Not only curbside is pointless (after 15 min, twice) I had to pick up my kids menu. Fries were thrown in. Cold. I understand that some businesses might be struggling but it is not an excuse for bad service. AVOID. read more

Worst fast food in the area. If I could give zero stars, I would. Employees don't understand what they were in for working at this location, where demand is high. You should also play the lotto if you make it through the drive through in under 25 minutes. read more

The workers work at a very slow rate. I've been sitting here for nearly 30 minutes because my friend Isaiah had the munchies and wanted to get some McDonald's. I can't imagine waiting 30 minutes to get food when I have the munchies lol - Isaiah. Shut down the store immediately this just gives a bad look to McDonald's. Whoever runs this place needs to get it and check immediately. read more

It seems like everyone who works there, dislike their job! Maybe there's 2 pleasant and nice workers! The machine never works, and if you go inside there's no workers to service you. They will direct you to the COVID infected machine for self check out! Which doesn't accept cash and looks like it never cleaned. Then they have the most unprofessional people working the drive window, to give you your order. Whoever own this location, I guarantee they only care about the money and nothing else! read more

McDonald's corporate office needs to shut down this franchisee. I've been twice over the past year and each time the person taking my order is obviously on drugs and laughs telling me they don't have anything left except some obscure item. Shut this place down and get new management!! read more