I've been to this location several times around dinner time. Every time, my order has been wrong. The food was cold/ from the window. Not to mention, every single time, they are "out of stock" of something... I don't normally review places... and I know this is a fast food joint / McDonald's... but how hard is it to get an order right? read more

DO NOT come to this McDonald's unless you want HAIR in your food, disrespectful service, and rude staff. Two Saturdays ago at around 3:30 AM, I ordered a medium Quarter Pounder meal through mobile pickup at McDonald's. The meal included fries, a beverage, and the medium quarter pounder. While consuming the meal, I noticed a long hair entangled in the fries. This discovery was highly unpleasant, as I had already consumed a significant portion of the meal before noticing the hair. Although it is understandable that the staff may be fatigued at that hour, maintaining hygiene standards is paramount. The packaging was greasy, the fries were limp, soggy and cold, and the presence of a hair in the food further compromised the overall quality. I lost my appetite immediately. read more

McDonald's - Fast Food Near Me - Harrisburg, North Carolina

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Good food customers can be a little loud but it's a public place so.... Other than that it's Mickey D's can't argue with value!

This is by far the worst McDonald's I have ever seen. I've had numerous complaints over the years about how the restaurant will be closed when it is supposed to be open, entire orders will be missing save for fries, and how it seems like a bunch of kids hanging out with their friends more than a place of business. My most recent visit to this location was when I had ordered ahead via the app. I selected that I had arrived before even turning into the entryway. I went through the drive thru and gave them the information regarding my order. I was redirected to the first window where I got my receipt after prepaying on the app. I then got to the second window where I was informed that my food was not yet ready and that I needed to go park and wait for them to bring it out to me. To put things into perspective here, I ordered a bunless quarter pounder and some McNuggets. Nothing too difficult. I even turned down the option of a dipping sauce, which should've made my order even easier. I waited in that parking space for 25 minutes and my food never came out. I gave myself more than enough time to get my food and drive to work, but somehow it took over 25 minutes at a not even busy location to prepare a single bunless burger patty and some nuggets. I ended up having to leave without my food so that I wouldn't be late for work. On the way in, I tried calling the store to explain my situation and ask for my order to be canceled/refunded, but no one answered the phone. I'm still out the money that I had spent on that order and I never received my food. read more

I ordered a big breakfast, 2 hash browns & sausage McMuffin with egg. it took 21 minutes waiting in my car in the spot they told me to pull into before anyone came over to me. 5 people got their orders and left. They told me they lost my order. Finally it came out and they gave me 2 apple pies due to my wait. When I got home it was missing hash browns from the order. I do not like apples. Over the years this place has nickel and dimed me out of food which is ridiculous. I tried to put in a contact us at McDonald's web site and received an error. Litterly what is going on at this place on 49 in Harrisbur, NC!!!! Obviously McDonalds does not care about their customers!!! read more

My medium fry is really a small fry. Look, I was just craving French fries and this is the only thing I eat at McDonalds. I didn't mind waiting 20 minutes in the drive-thru tonight as I don't have anywhere to be right away. So not only would that normally not be okay, they ripped me off on my portion. Lol it sounds really petty and ridiculous on my end as well...but it's just a very simply job. I didn't even get napkins. I'm writing this to just show how management what's going on here. If they don't care, then hopefully someone higher will Update : came back. It's been months. Been waiting about 15 mins in the drive through to place an order. They keep telling me to hold on. Ummm what in the world is going on that can take so long? Glad I came back on here to remember how this place is because I'm leaving and going to Taco Bell. I just wanted fries again but I don't want to be cheated again. Adios read more

McDonald's - "Medium" fry - Fast Food Near Me - Harrisburg, North Carolina

This is McDonald's fish what happened to the nice size filet o fish nice golden brown and moist flaky fish now over cooked smaller piece of and dried out read more

McDonald's - a chicken sandwich in a box - Fast Food Near Me - Harrisburg, North Carolina

Terrible service ,manager and employees unprofessional, rude, this used to be a decent place. One of the worst experiences I've ever had

This mcdonalds is TERRIBLE!!! Never come here, i sat here for a hour waiting for my food the service was slow and i got soaked sotting under a vent. Sorry for the bad review i believe that justice is due. Things need to change around here read more

Ordered on the app. Husband picked up for me. Came home without the coke. (Cause I didn't give him a play by play of what I ordered. And he trusted McDonald's to do their job). The pictures of explain the rest of my disappointment. (Yes, I wanted all the drinks to take with me to work the night shift). read more

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Whoever works the speaker on weekday afternoons is very rude and needs some customer service training. It's a female that address you , a rather dry , "What can I help you with?" Not, "Welcome to McDonald's, what may I get for you?". I didn't know I needed help when I came to McDonald's. They never get your sauce right and their fila o fish sandwich is always without cheese or with a ripped off piece of cheese someone slapped on the sandwich. The Harrisburg McDonald's location was great for years, now not so much anymore. read more

I drive all the way to this one McDonald's, I pull up to the drive through. A gentleman responds. "Our system is down." ... "Ok? What does that mean for me?" "That means we can't take any orders for the next 10-15 minutes." I understand things happen, however, why not just say that from the beginning? A system down can mean you still can't take orders just not through the drive though. You can do manual credit, I mean.... What does that mean???? Just state it without me having to ask what that means. read more

The last couple of times I've gone here, I've had to wait for about 20 minutes for my food to come out. I went through the drive through and ordered a McChicken, fries and an unsweetened tea each time. They had me park both times, they were not busy, to wait for my order. Both times I've had to go inside to get my food after waiting around 20 minutes. The last time my food was cold when I finally got it. If you are in Harrisburg, I recommend going to the McDonald's at Albemarle Road at Lower Rocky River or somewhere else! read more

Absolutely shameful how this establishment is run. First of all it was 6pm and all of the unoccupied tables were dirty. I asked twice to have the tables cleaned. The first time the young man ignored me. Then he said he would go get someone. Minutes pass and I finally stop another person and tell them just hand me a glove and towel and I'll clean my table off myself. She cleaned it but then it was wet. I had to wipe it down with a napkin. I told the manager and she had someone clean all the tables. And do you know their response - "people shouldn't be so messy when they eat". I called the complaint number and left a message. The part that had me literally asking out loud whether I was being punked was having the cashier wiping her nose with her hands while she was taking my order for some chocolate chip cookies to go. I looked at her and said, "you know that isn't sanitary and I won't accept anything you touch". I was going to pay cash but decided using a card was safer. No contact. When she went to hand me my receipt I asked her "are you kidding me?" She threw the receipt away and then proceeded to fix food for other people!!! I asked someone else to give me my cookies. Management really needs to evaluate their employees. Some basic customer service training is needed. I will not be back again! read more

Caramel Frappe was literally disgusting and unfit to drink. I was overcharged and have no receipt for proof. Huge commotion going on that you could hear through drive thru and at window. Haven't been in years and won't ever go back. What a waste of money. read more

I hardly ever go to McDonalds. I may go there like 2-3 times out of the year during my lunch break. I went there today, got back to my job and this is what I get. This is so disgusting. I mean it's not a short piece of hair. It's fairly long. I mean really, are the employees brushing and rubbing their hands through their hair while they work. Why isn't the hair pulled up anyways??? I won't be back that's for sure. I called the location twice to make a complaint.....no answer, of course. read more

McDonald's - Hair - Fast Food Near Me - Harrisburg, North Carolina

Every time I come here at night, I'm not sure if whoever is working does this purposely so no one shows up but it's always made with this much salt. You can wipe down each fry with napkins and it will still be covered read more

McDonald's - Is all this salt necessary ? - Fast Food Near Me - Harrisburg, North Carolina

Went through the drive thru for some dollar menu items... should have been about $10. The order screen did not display the order so we could see it so we decided that we would drive to the window and confirm our order was right. They repeated our order and it was actually missing an item and still the total was $19. We scanned a coupon which brought it to $17 but we still questioned it because that seemed really expensive for some mcdoubles and sodas. The lady at the window didn't seem to speak great english so wasn't much help. We pulled away and decided to check on mobile order why it was so expensive. It was $11 for what we ordered. Not really sure what they were trying to charge us for. We decided to mobile order and the girl who brought out the order was rude. read more

This is yet one more time part of our order was messed up. When I opened this salad it was obvious it had something poured over it and all in the bottom. As you can see the dressing I ordered hasn't been opened. Of course when I called the store the manager is sorry and says come back and they will replace it. I am not spending time and gas to drive back on the hope it may be right this time. read more

McDonald's - Fast Food Near Me - Harrisburg, North Carolina

I asked for a made to order fish fillet and it tasted like it had been out for 2 hours. They could have easily put down a new fish fillet and pulled my car up to wait, but they chose to give me a hard, old fillet. read more

Again these idiots in the drive thru give me sweet tea instead of unsweet after asking specifically for unsweet since I am diabetic. Go back and talk to the moron of a manager, and she acts like she doesn't care and just gives me a cup. I ask for the corporate phone number and she says she doesn't know it. That is a complete lie, and I called her out on it. So I take my cup and go to self serve, but no unsweet tea there either. This by far is the worst Mac Donald's I have ever been to and what's sad it's the one in my home town. The evening shift here is just plain ignorant and stupid. read more

This McDonald's in Harrisburg is the WORST ever! They NEVER ever get orders right. How hard is it to put an APPLE pie in an APPLE pie container? Apparently real hard. On 3 occasions I have ordered APPLE pies but end up with CHERRY pies instead. Clearly they all need training on how to match up a pie with the right container. Cherries are RED and APPLES are not. SMH read more

McDonald's - a bag of apple pie - Fast Food Near Me - Harrisburg, North Carolina

My order is always wrong when I finally get it. They are also out of the most popular items (i.e. the multiple times they had no soda????) You would think McDonalds is McDonalds, don't have high expectations but I expect to have some basic things in place. read more

Friendly and pleasant service. My order was accurate hot and at the usual McDonalds quality. Bathroom was pretty clean and didn't stink. Dinning room was also pretty clean. Drive thru has double ordering and both were working. read more

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McDonald's is McDonalds right? Usually when I go here its to be in and out since I'm usually on a lunch break this place is RARELY not packed. They are always busy nonstop its crazy. The parking lot is so small that its a fight at times just to be able to get into the place. From my understanding this is an individually own place and not fully connected to the normal franchises. So if there is ever and issue you've got to actually contact the manager at the store to get the issues fixed. Either way I stopped today to get some McNuggets and the golden arch fries. It sucks knowing that by the time I get the food and drive literally across the street that as soon as I bite into my nuggets they have been cooked so long and sat for so long that they are like a rock. It was like chewing rubber trying to eat the nuggets. The fries were all soggy and cold def a waste of money trying to get food here. But the Coke was good go figure. If you are wanting McDonald's go stop at another one because this one will just be one big upset. read more

This is the best McDonald's ive been to from the customer service to store cleanliness and nice decor to the food. Everything all around excellent. As far as fast food goes doesn't get much better. read more

Not a 24 hr location if your never open at 5 a.m this place is alway closed in the morning I just want a damn egg mcmuffin

Everything is nice and clean. I used the kiosk for a change. It was quick and easy. I am sitting near the counter and I can hear the employees interact with each other and they are so kind to each other. You can hear them work as a team. They are entertaining the people at the counter. Fast food is a hard place to work and these employees are showing how to do it well. I know in fast food they get complaints. I just wanted to let them know their hard work is heard and appreciated!! read more

Stopped by a few mins ago, I got off at 2:45 a.m. & wanted to get McDonald's. It's open, yet when the woman should've been taking my order she said they were short staffed & were taking orders right now. Not to be rude, BUT THERE WERE TWO PEOPLE I SAW. One to take the order & one to make the food. I do this all the time at my job & know you can multi-task. They shouldn't just be able to close whenever they feel like it. Every-time I come to this one in particular they always have something wrong like the ice cream machine no working or "only card". Just wish they were respectful enough to know some people catch on to business' doing the same things all the time. Wish I had a better experience. read more

Have been here many times and have never had my order correct! Also very rude when ordering from inside, they act like it is a bother to take the order when you don't use the ordering machine that they have installed inside. French fries always cold and dried out. On the plus side the tea is always excellent . Will only come here for the tea . read more

McDonalds is McDonalds is McDonalds. I stopped by this location on my way to an occasion in Concord. The little one had a 4-piece nugget meal and the fries were hot. After sampling her fries, I was prompted to go back and get a cheeseburger and fries. Unfortunately, my fries were not as hot and they were on the burnt side. The second time up, I did not hit them at the right time! Oh well...the restaurant is one of the newer models and had a good flow of people inside and at the drive-through. The only fault was that I noticed there were a few flies in the window sill but thankfully they did not come near our table. read more

Bad experience with customer service. They really worked hard for my one star. If they worked half as hard to do their job they would be a decent place to eat. Employees don't know the menu. Employees work VERY slowly. Employees and managers roll their eyes and act like you work for them. Not recommending this store at all. read more

They told me the lobby closed but doors says open till 11:00pm , employees just wanna go home I guess and told us they were closed. Sucks but hey big money corporations. read more

McDonald's - a closeup of the screen of an iphone - Fast Food Near Me - Harrisburg, North Carolina

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This McDonalds has the worst and slowest service. I try to avoid it like the plague and go there as a last resort. If you want bad service, medium warm food and a long line, this place is for you! read more

I paid 1.69 for a medium fry and they didnt put it in the bag. Then i get a large sweet tea with NO straw so of course i go to take the lid off to enjoy my tea and i spilled it on my nice expensive shirt and i proceed to get a napkin from the bag and you would never believe THERE WERE NO NAPKINS. Never again mcdonalds never agan. read more

Unbelievable good service and friendly staff. Fast and hot breakfast the way it should be everywhere.

What a disgrace of a restaurant!! Waited patiently 15 min for my order......had to call and ask where it's at!!! Just can't everyone just do their perspective jobs. read more

I am new to the area and this is the worst McDonald's I have ever went to. Everytime I go there the drive through people always ignore me and when I say is anyone there they come at me with an attitude like it's my fault for asking was anyone there. I thought it would be a one time thing but every single time I go it's the same thing. They always mess up my 2 year old daughter's order. Ordered her a chicken nuggets happy meal and get home and it's a quarter pounder with cheese. It is a horrible feeling to see your daughter cry because she thought she was getting chicken nuggets and what makes this so crazy is that this happened at least 2 times. Yesterday was definitely my last time going to this horrible establishment. Thumbs down terrible. read more

I love this I always get the fish fillet and Carmel frapotet kdb3vaue3 that be fmy agave thing to do have earth re very thine I get an d they say u out can ask for the secret bmenu alwmso nfnf nfnf Ollie insta and you dudjhd jdjdjd jdjdjd sides dkkd so kd didn't sound oder die did I'd did didbdj did did did dbjd djdhdhke ksheievr jrur r die jrbrir rjr rjr jrhrkr irjrr irjrr jrur irjrr jrjdjdjdjdjjf read more

I wish I could give zero stars! Everytime I go to this McDonald's there is always a problem. They are either "closed for the night" or "cash only". One time I pulled up to the drive thru, no line. And they told me it would be an hour wait for fries and a McDouble....seriously. Don't even waste your time, this McDonald's is an absolute joke. read more