Elaine is the reason that this went so well this is my husband's and my favorite McDonald's just because of this cashier she takes the order she make sure she's got it right and she's got a pleasant disposition and she's always got a smile on her face and makes you feel very welcome. This is why we always find ourselves coming back here so we could see Elaine and the food. I had the crispy McChicken deluxe meal and it was fantastic and my husband truly enjoyed his quarter pounder with cheese deluxe meal as well if you want to be the best McDonald's that there is in Fort Myers Myers come to this one and say hi to Elaine and let her know that Kim and Denny sent ya! read more

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I wish I could give this location a zero star in all honesty. Just got in from a long flight and ordered online and went through the drive through. The two women working the graveyard shift on 3/7 were very rude and not very personable. Sure I understand you may be working 4 different stations but is there a reason to be rude and not help customers at a job you signed up for? To walk away and act like a toddler when having a conversation I think speaks volume to who you are as a worker and a person. I highly DO NOT recommend this location and I will not be coming back to this location ever. read more

Used DoorDash and didn't receive entire order in bag! Bag was sealed and item listed on receipt...shouldn't be too difficult to check bag for all items before it is sent out! Not the first time. read more

McDonald's has always provided a consistent experience. These days when dining in most people use the app or the kiosk or the drive thru. The sandwich's are good and pretty standard at all the locations. The stores have all been recently updated and are clean and comfortable. They do offer a 1/2 and 1/2 lemonade iced tea blend in both sugar or sugar free which is actually delicious and worth a try. read more

I tend to like McDonald's when I'm doing longer drives and as I didn't want to head out for dinner later I decided to stop. I made a mobile order however the person before me their food took soooo long this is supposed to be FAST food and this is not fast at all, then mine took forever too even I only ordered 2 burgers. Seems like they are understaffed or undertrained.... Food was done well as requested read more

Such disrespectful workers , I guess you would need to blame management but they are all horrible employees, pouring rain out so I took my 2 year old grandson for lunch so he can get a kids meal , so we walk inside I need to mention there were no cars in the drive through, I stood up at the counter to place an order and not a single worker or manager came over for 10 min but people walked in and ordered on the kiosk something I have never figured out because I love placing my order to a human , well after 10 min of not a single person coming to the register we left so I had to write a review especially since this location has a 1 1/2 star review rate lol Mcdees straighten out your locations , maybe hire people that like to work and take care of the customers, this place was dirty and the only words I heard from employees was ghetto slang .. what happened to McDonald's 30 years ago you had a loyal customer base and people felt safe with bringing their children to play in the play area now it's just ghetto read more

This is the secondvtime I have ordered food thru the drivevthru. I should of checked it before I got home, but I was in a hurry. Ordered a quarter pounder with cheese, it was disgusting. Check out the picture. Definitely will not go back. It looks like it was already chewed and put on the bun. So much for quality. And try and get in touch with someone is impossible. read more

McDonald's - Quarter pounder with cheese WTH - Fast Food Near Me - Fort Myers, Florida

They never have ice cream at peak ice cream time of day (between 9pm to midnight). Always so disappointed as I only live a few minutes away and would prefer a cheap, nicely made mcflurry over expensive gas station ice cream. Clean your ice cream machine in the middle of the day read more

We came to check out Micky D's new international menu the 2nd day it came out. We tried the Stroopwafel McFlurry and it was disappointing. There were only a few pieces of stroopwafel crumbs with some warm caramel in the ice-cream. The Netherlands flag in the advertisement was missing! May be I just had too much expectation from a fast food chain. For a few bucks, it is what you get. Now we are not interested in trying the other items on the worldwide favorites menu. read more

McDonald's - snack size Mcflurry - Fast Food Near Me - Fort Myers, Florida

Initially tried to go to Chick Fil A. Line 40 cars deep with more pouring in. So headed to McDonalds. This area is beyond congested, people blowing through stop signs and one guy driving with his flashers on almost causing and accident trying to turn them off and text . Now we pull into McDonalds. Two outdoor kiosks. We tried talking into ours with no response, so thinking it was broken we attempted to move. That's when an employee said "what". Not sure if they were talking to us or a coworker. Now after each item we order they ask if that's all we want as if they want us to finish our order. No "thank you", but we do hear a lot of laughter. Now we sit it line and wait. Don't even get me started on the sketchy guys across the parking lot on BMX bikes .Lots of that in Arizona where I'm from, especially after dark but a first for me since moving to Florida. So now we sit at a closed window waiting for food. The metal window slides open, employee laughs and says they weren't sure about about our order but it's " probably right". Yeah, not so much. Next time hard pass on McDonalds . Now I get the crowd at Chick Fil A . Whole experience was no bueno. read more

I love McDonald's fish fillet sandwiches. I got one on August 9 at 1120AM. I'll let the picture speak for itself unbelievable.I'm not sure what the heck is going on in the kitchen but a fish fillet sandwich should not come out to the customer looking like this. read more

McDonald's - A fish fillet sandwich that looks like a blew up in the kitchen - Fast Food Near Me - Fort Myers, Florida

I have mixed feelings about this location. The drive thru I always super slow, although the staff is friendly. I don't know why they have so much trouble always filling orders in a timely manner? I've walked inside and ordered and it was fine. It was also very clean and modern inside. read more

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It really does amaze me how hard it is to get decent service now a days. Sat in the to-go line for literally 20 minutes just for them to tell us the drive thru was closed and that we needed to go inside. Absolutely ridiculous if you ask me since once you're in the drive thru you can't really get out because of the design. If the drive thru is out, should probably put some cones or something. Come inside to order and you have to order at a kiosk now.., okay fine. But since you closed the drive thru you should probably have someone maintaining the front. Silly to be writing a review about literally McDonalds but how completely unprofessional. Cooks yelling and cussing up a storm about how busy they are. Disgusting. People clearly messing around in the kitchen that is completely visible to the customer. Definitely wouldn't recommend. And it's sad... because this is a just a McDonalds but, let's do better lol. read more

Really poor customer service. I was waiting in line by myself with no other cars in line. Just waiting and nobody greeted me. A few minutes later a car comes to the second order of station and so does another car behind him. They both ordered before me. And they started asking if somebody was there and I was completely ignored. We just ended up leaving. McDonald's is trash and will always be trash. Their workers are the same. read more

TERRIBLE customer service. Dining hours says open until 11:00PM. Arrived there with children around 9:45PM and doors were locked. There were many customers inside ordering food, eating food, etc. a customer even went to tell employees the doors were locked & they shrugged their shoulders. read more

This is without a doubt the very worst McDonalds have ever been to. 9:30 drive through order the number one. waited in line behind four cars for over 30 minutes. cold hamburgers cold French fries. the place was being run by toddlers in a daycare! absolutely never again. read more

I was paying and asked to add on a Big Mac bc who doesn't want a Big Mac... said I couldn't add anything on except for drinks... ok? I'll just go through the drive through again... then I was so excited for my chicken nuggets and they forgot them... McDonald's makes their money off of items they forget to put in the bag. And the guy handing me by food called me "bruh" he apologized which I appreciated. read more

It was 9:30 Sunday night. Dive up lady with with pink hair didn't have change for the twenty I gave her for the $15.10 order. Sh she kept the 90 cents as she said she didn't have the change. Didn't think as I was expecting the usual meal, however.... The fried chicken sandwich was pathetic. It was dry with only a half pickle on top - nothing else. Who get a half pickle? My wife got the other half, and nothing else on hers either. I took 20 minutes to get food that was obviously siting for awhile. I feel cheated. read more

Stopped in here to try their new McDonald's Angus Chipotle BBQ Bacon Burger. 800 satisfying calories later, we waddled out, secure in the knowledge that we had just ingested 47% of our daily Cholesterol allowance and a whopping 86% of our daily salt allowance. Burp. read more

If I could give no stars I would. I ordered and paid for sausage muffins and hash browns at about 11AM on a Saturday morning on the mobile app. I checked in at the curb pickup and was informed that they were not serving what I ordered. Horrible service is an understatement. The employee that came out to greet me insisted that I choose something else from the menu. I politely declined and explained that if I had wanted something else, I would have ordered something else. It's been two weeks and no refund or apology from the management. One online feedback form and two conversations with customer service at the corporate level. Poor service, bad business practices and they just don't seem to care. Time to delete the app and swear off of McDonalds for good! read more

When in town, frequently visit this McDonald's during the early morning hours. Service is usually fast, friendly and accurate. Food is OK, but their coffee is an exceptional great tasting value. read more

Every time I go to this specific establishment they mess up something and then staff gives me attitude when I ask for my correct order. This is the worst McDonald's around, it's just full of young degenerates. read more

if i could give a 0 star i would, literally waited 45+ minutes for just a mckicken. Staff was rude when my group had missing things they had paid for and tried to argue, I don't like making things a big deal but for fast food this was ridiculous. they were not busy but maybe low staff. read more

This McDonalds is full of BS!! The hours say they close at 12am when really they willfully stop serving food all together at 11pm and they would lie and say they're only able to take cash around 10ish just to get rid of anyone that has card. WHICH IS LITERALLY ALMOST EVERYONE! I understand that people do carry cash but the majority uses card so anyone who is craving McDonald's within the hours that happen to be kind of on the late side will be forced to go somewhere else. If that's the case then change your hours instead of wasting peoples time and gas. It just doesn't make sense. read more

Every single time I go to this location they're closed. It doesn't matter if I go 10 minutes to close or I go 45 minutes to close. They would rather not take orders and get their side work done so they can go home early. Then when I pulled up to ask the girl in the window what time they close she didn't open it to answer my question. read more

Let me start by saying everyone in this McDonald's were incompetent rude assholes . We pull up at the drive through at 3pm there's an Arab lady at one station and we pull up To the other the Arab lady is placing order and the kids on the other side are messing with her were waiting to place our order she backs up and goes behind us . We finally order because the girl comes on and goes I BEEN WAITING FOR YOU TO ORDER YOU GONNA SPEAK OR WHAT . My mom says sorry I didn't hear anything and orders everything she pulls up because the lady was like ok pull around we pull around we're waiting at the window a guy comes up and goes you what u ordered we tell him and he goes na that's not here 10 minutes later we're waiting this black girl comes ( the girl who placed our order) and says you didn't order nothing my mom says yes we did and tells her she goes it ain't there you trying to tell me I don't fucking know how to do my job . ( meanwhile inside there's about 8 teenagers behind the counter messing around talking to girl customers not doing there jobs . So my mom says to the girl at the window we'll can you please put the order in waver been waiting now for 20 minutes she goes no what do I look like I'm the pick up window not the damn order box ... and we said very professional and she said fuck you and we just left NEVER AGAIN WILL I COME BACK HERE read more

this mcdonalds is wack i went during the night where it wasn't even full and the line went so slow there was only 2 CARS infront of mine JUST WAITING TO PAY AT THE WINDOW and it was a 10 minute wait just for some FOOD these employees need to know how to work faster for the satisfaction of their OWN CUSTOMERS NEVER COMING HERE AGAIN read more

I've never heard of a McDonald's that didn't have coffee at 9am on a Saturday. No frappes or mocha either. Person at the drive thru taking the order was rude. Haven't had good customer service at this location since 2015. Would give 0 stars if I could. read more

This McDonald's is super polite and friendly! Service is a little slow but their cheerful demeanor makes up for it

Went by the other night and it was closed. Had cones in the parking lot and drive thru. The restaurant itself seems a bit dated and dirty. Sticky floors is your first clue. Food is subpar and the kids don't care about cooking it right. Meaning sloppy condiments and things falling off the sandwiches. There is better quick places to eat than here. read more

Get your shit together. Extremely long wait and hardly any customers. Mediocre cold food, obviously not enough staff working nights. It's now been 20 minutes and not one car has moved. Update: 30 minutes later I get my cold food read more

Can I give no stars. I get that it's McDonald's but holy cow! Waited 20 mins for the woman in front of us to get her tea. Got to the window the guy had his visor on backwards the mcchicken was cold. The coke....... was not coke it tasted like orange soda mixed with Dr Pepper and it was flat one word nasty! Then the happy meal.... no fries the nuggets weren't in there but that's where they put the mcchicken............ and the juice box my son wanted had no straw. Tried to call the number on the ticket and online are not working numbers...... really!? read more

The service was horrible! The person taking our order let us state the whole order before telling us they didn't have any of what we wanted. And we were in the drive up line at least 20 minutes at 2pm on a Sunday. Not even a peak time. This place needs a new manager!! read more

It started off good. The lady at the register was really friendly. She even sang to me when she greeted me! Then according to the lady at the second window no one was in the kitchen so I'm still sitting here 22 minutes later waiting for my food. The lady at the second window apologized right away, but then they disappeared.Then someone came and asked for my receipt which I didn't take because i wasn't expecting to be sitting here this long. Not the wait you want to experience when going into a fast food restaurant. I wanted something to grab before I went to study for my final. I wish I would have taken my receipt so I could have just gotten my money back because this is ridiculous. read more

I have to give a shout out to the cashier at this McDonald's. The recent doesn't say her name but she has red hair. She was the sweetest thing, I had forgotten my card at home, and apologized profusely. I was on my way out when she handed me a receipt that said my meal was paid for. I'm a server and can only imagine what it's like going through a busy night. But SHE PAID FOR MY MEAL. :) I was so in shock, and felt compelled to give a nice review for her because she's awesome. Great employee!! read more

Ordered Egg McMuffin no cheese, came out luke warm, person at pick up window never greeted me, just asked for money even after I engaged her by saying "how are you today" in hopes of waking her up so to speak. Then when pick up meal, I think they had given out my sandwich to the car in front of me and the person recognized it was not theirs and handed it back. I think this because the bag she gave me was crumbled and looked like it had been handled. read more

While I've never been a huge fan of chain restaurants I couldn't help but notice McDonalds seemed to be everywhere. I stopped in had a cheeseburger no pickles with some fries & I must say for the price I was quite impressed. So I would strongly recommend this establishment to anyone on a roadtrip or budget. Still not sure the correlation between the clown and hamburgers but was pleasantly surprised overall. read more

Used the drive thru to get a quick meal. No napkins provided. The artisanal chicken sandwich was overlooked and dry. My husband had one bite and didn't care for any more. The fries weren't seasoned. I took one bite of a quarter pounder and found that it was dry and overcooked too. They wrapped the burger in paper with grease on the outside. The napkins would have come in handy. Would not eat here again. Waste of money. read more

Plan on waiting. The drive thru just misses the mark. I almost always have to park and wait for my food. Today all I ordered was a happy meal and a value meal and I had to park and wait. Just to give me a laugh, my sandwich was upside down in its carton. Maybe I've become a bit conditioned by our fast food culture but in terms of McDonald's standards... this one is at the bottom of my list. read more

Asked them to remake my quarter pounder with cheese they handed me back a cold Burger with no mustard or ketchup on it the cheese wasn't even melted on the Burger and I was told why it was taking so long was because they had to freshly make it Serve highly disappointed but I should know better than to get food from the store on Dani Dr read more