I ordered a large french fry four burgers, a large Coke and I wanted to get an individual toy for my daughters and they do not do the toy individually and I told them that you guys do have the ability to do it. She got rude kept talking over me and I told her you can stop talking over me and stop being rude and then she's like you were rude first and I ended up swearing at her and she swore right back at me when you go in there to get food for your family. You need to be treated with respect not treat treated like you'r nothing read more

I know McDonald's is usually bad service. But I've been to this one a hundred times and tonight was the worst. I show in the drive thru with 2 cars. I wait like 4 minutes. Get to the mic. They say hold 1 minutes. Skip me with 5 cars on the other side, waited like 10 minutes. Decided to go in and order. They're screaming and swearing at eachother like children. It was crazy. Then Like 25 people got there food in the drive thru. And 2 people walked inside after I ordered and got there food before me. Finally get my food after 40 minutes. Now it's 9:30pm while I was trying to feed my pregnant girlfriend and son. Pathetic read more

Visiting my family in Eaton Rapids, Michigan & got take out breakfast. Surprised hash browns not tasty, tad oily. Slight stale biscuit & overall not flavorful. Disappointed as I generally love all McDonalds read more

We ordered online and waited for them to bring our food out for 30 minutes. They never did bring it so my fiancé had to go inside and ask for it. Finally he gets it and they forgot our main entree so he had to go back in. The drive thru line has no cars. read more

Very untimely service had to pull forward and sit for over 25 minutes while other cars where being pulled through, even another customer that got pulled forward after us was serviced before we ever got our order. Every time I come through my fries have zero salt and are hard like they are the bottom of the batch/sat there for over the correct time (i previously worked at a different location fries should be tossed after a certain period of time) ive had to drive through multiple times within a 10 minute span because they could not get a simple order with 1-2 easy modifications correct (when there was zero line)the staff constantly walk up to the wrong cars with wrong orders causing constant complaints from customers and definitely increases product waste. From what I can tell about this location is the management isn't good. Staff are not trained properly and nothing is done efficiently. - a slightly annoyed customer (if I could give zero stars I would) read more

The fast food industry said they would take care of truck drivers during the pandemic. This has turned out to be false. Another McDonald's with locked doors, and won't let you walk up to the window. MY TRUCK IS 12'8''!!!! It doesn't fit!!! Thanks for nothing!!!!! read more

Nuggets we're old. And my freeze had been sitting out til my order was ready. Freezes should always be done as you are walking out to take the order out so it is as frozen and fresh as possible I worked for McDonald's and nuggets should always be checked and If they are left out for a specific amount of time they're to be counted for at the end of the night. After waiting about 8 minutes for my food I asked for a ranch and the lady I wasn't talking to budded in the conversation when the man I was talking to was totally capable of talking to me the customer. If there's a long wait there should be a complimentary item such as the ranch I asked for, she (the lady I didn't ask) told me "next time it will be 32 cents" which is fine but it should of been complimentary to my long wait for a single cheese burger. I was in a company t shirt or else I would of voiced my opinion about the lazy, slow, unmotivated customer service . Won't be coming back again read more

This McDonald's has went down hill over the last 2 months. It takes forever to get food either dining in or drive thru. It needs new mgmt .

Not impressive, but hey... it's McDonald's. This location is just about as standard and lackluster as the rest of them. It's great for a quick bite to eat but really has no other redeeming qualities to speak of. Now where is the 3rd window where I can return all of the wrong stuff they gave me? read more

This place is always filthy. I have written twice to corporate and all they did was change management and send me a coupon for a breakfast sandwich. Service is horrible...food is a disaster. They really should close this place down just because of sanitary reasons. read more

Not sure what goes on there, nearly 20 minutes waiting for my breakfast order this morning, 2 hash browns, 1 orange juice and 1 sandwich, seems simple.....had to wait in parking spot and wait for hash browns (along with the other 3 people) for about 10 minutes waiting for hashbrowns......hash browns not ready at 8 00 a.m on a Saturday morning?????? 10 minutes waiting for hash browns ?????? when I finally got my order the hash brown were not as hot as I would have expected, and the sandwich was cold and soggy. Not everything was terrible, my orange juice was correct. I eat at mcdonalds about 10 times a year, wont be going to this one anymore. read more

I've heard stories of less than stellar service from our ER McDonald's but this morning I experienced it first hand. Running late and decided to give them a try for a quick breakfast. I ordered a breakfast burrito, hashbrown and OJ. Paid for my breakfast, received my drink at the window and was then told they were "waiting on my hashbrown" and was asked to pull ahead to Parking spot #1and they'd "bring it right out." First of all, what McDonald's doesn't have hashbrowns readily available during peak breakfast time (7:15am). I pulled ahead as asked, and waited patiently for 15 MINUTES! Thinking to myself, there is no way the other 20 cars I've seen go through the drive through behind me didn't order a single hashbrown. At this point I debated on just leaving, but I had already paid for my breakfast and I was hungry. I was already late for work at this point, so I decide to go in to see what the heck was going on. Mind you, there are no cars in the drive-through and no one inside waiting to place their order. I asked the lady at the counter if the hashbrowns were done yet, and she looked at me like she had no idea what I was talking about. I explained to her that I was asked to pull ahead to spot#1 20 MINUTES AGO because they were waiting on hashbrowns. At that point it was apparent they clearly had no idea I was out there waiting and totally forgot about me. EPIC FAILURE... Customer service at it's worst! They should tear this joke of a restaurant down and put in a Taco Bell! read more