The manager needs to be managed OUT!.
Absolutely disgusting inappropriate behaviour from a manager, on 29/3/25 at 9:30pm, going through drive thru. I placed my order, got to the first window, no there to pay, got to the second window again no one there, got to third window and I was greeted by the most unprofessional person. She told me that I couldn't proceed with order as I did not pay at the first window. I explained to her that there was no one at the first or second window, she proceeded to tell me that it was my fault for not paying at the two windows, and I should have waited because her staff member was busy helping her with orders. I can't tell you how many times I explained to her there was no one at the two windows. So I went to give her my card to pay, but to be told it's "illegal" for her to accept a payment from the third window (her window) and I was told that I had to go inside or go back around to make my order again. But wait then she tells me if I don't leave drive thru she was going to call the "police on me". She was rude, threatening and provided no apology for managing drive thru. I went inside to reorder, as I had my family in the car, only to find out that there was another customer in the store who has experienced the same issue and treatment from this manager.
Since when are macca's staff lying and make threats to people!!!!!! read more