Did not visit this McDonald went to the one in Briargate which is close to where we live and the service was great!

One of the nicer McD locations. Easy access off I-25. Friendly staff most times. Busy but always clean.

We aren't from the area but didn't have anything but a positive experience coming to this McDonald's. At the time of our visit, the restaurant was clean and constantly seeing an employee cleaning the tables. We ordered through the McDonald's app and delivered to the table with no issues. Food was made to order and we appreciated that their drink machines were self serve so that we wouldn't have to bother employees for a refill. There's plenty of seating and I wouldn't mind coming back to this location. read more

Disgusting. My father got a double quarter pounder and it was ridiculously uncooked and disgusting. I'm glad he didn't get sick! read more

McDonald's - Uncooked burger - Fast Food Near Me - Colorado Springs, Colorado

Took 20 minuites just for two burgers and a drink... they also forgot the drink so we had to take a extra few minuites to wait for a employe who still looks broken just to hand us a empty plastic cup. Interior too minimalistic, needs more retro theme. read more

McDonald's - Crusty food - Fast Food Near Me - Colorado Springs, Colorado

Every time I visit this McDonald's drive-thru, I'm told to pull forward and park to wait for my order--without fail. This isn't about the food taking longer; it's about pushing cars out of the drive-thru line so the reported "service times" look faster than they really are. This practice may help management or ownership avoid poor performance numbers, but it doesn't solve the underlying problem: they are consistently understaffed. Instead of hiring enough employees to meet demand, they shift the pressure onto the crew, who are already working as fast as they can under unfair expectations. The workers here are polite and clearly doing their best, but this system hides the real operational issues from corporate and leaves both employees and customers bearing the frustration. If McDonald's truly wants to improve, they need to address staffing shortages--not cover them up with misleading metrics. read more

Didn't want to take cash because they were to lazy to count it this morning had no other way to pay. Bathroom was locked as well even though we were in a much nicer McDonalds than normal. No one was friendly and took super long to get our order. Worst McDonalds I've been too by far. read more

Cleanest McDonald's. Older Woman cleans all services works very hard. And she waited on customers.

Today I had to wait for over half an hour for my food that I ordered on the app 43 minutes before showing up. The girl running food in and out was EXTREMELY rude and disrespectful. Her attitude and the way she talked to me after having waited so long is crazy and not okay. I watched people who ordered right infront of me get their food before me for awhile. I wouldnt ever recommend this location. Will not be spending money here again! And that's saying something because I eat at McDonalds daily and use the app for it all! read more

The fast food that's never fast. Be prepared to pull up and park if you ordered from the drive through. I hope you have a lot of time on your hands because you will be sitting in your car for 10-15 mins waiting for your fries. read more

This review/credit goes directly to Karley! She was working the drive thru and was flawless! Showed amazing customer service and hospitality! Good food too! Thank you for the kindness! She truly exemplifies the true essence of what McDonald's hopes to achieve daily in customer service. Thank you again Karley! read more

Terrible service and found hair in my breakfast sandwich. Disgusting and terrible!!! Will not be going back to this location

Yummy food!!! Cheap food, fills the void, Big Macs are yummy! Their sodas taste the best!

One of the most unfriendly McDonalds I have ever personally been inside. Not one employee smiled. Plus they were not helpful at all. Add in the fact it took over 10 minutes to get my order of an iced coffee - makes this review a 1. read more

It's a McDonald's so can't expect much. Plenty of parking near the door. You may need to ask to use the restroom. I didn't have to since there was an employee cleaning it. Food was decent for breakfast. Service was quick and employees were friendly. This location is 15-20 mins away from the popular tourist attractions. read more

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I got a simple ice cream cone and it was done sloppily. There wasn't even a point to it, it looked like someone sat on it. For almost $3 a poor excuse of a cone. read more

I don't even see why people go here to be honest, they're 10x more expensive than they used to be. Used to be a double cheeseburger for $1 now it's like 5. In n out, Wendy's, sonic, Carl's Jr, etc... all better value and probably better price to, &/or definitely a better price. read more

Waited for mobile order of two drinks for 15 minutes then went in (assuming they lost the order) and waited another 5 minutes while two other gues complained about their orders. My drinks were sitting in the back all that time. The ice was melted. I could understand if they were busy but it was 3pm and they weren't busy at all. Seems like the service at McDonald's these days is just really going downhill. read more

This place is owned my some serious stingy people. They charge for sauce they charge for everything. Horrible job McDonald's I am never coming back to this location read more

Our family was traveling to a funeral and needed a quick and reliable breffie. We voted McDonald's (majority won). Upon arriving, DaJohn, held the door open for all of us, then quickly offered to take our order. He was friendly and professional and knew the menu and the restaurant like a dedicated owner/operator. DaJohn then proceeded to clean and mop the entire restaurant and stayed engaged and helpful during our visit. He actually elevated our McDonald's breakfast experience with his warm professionalism. Five Stars for DaJohn and team at Colorado Springs McDonald's #6149 on Voyager! read more

McDonald's - Receipt confirming location. - Fast Food Near Me - Colorado Springs, Colorado

Why is it this place is never clean. All tables need to be cleaned, the drink area is a total disaster as well, The drink counter is sticky,, ketchup is beyond usage etc. Really a mess! read more

Better than others but McDonald's isn't the same as the McDonald's where and when I grew up with in the 70s and 80s. I normally tend to avoid Mickey Ds but I was on a long shift and was hungry. This visit to this place was highlighted by the young staff who interacted with the customers. The manager should be proud. The Big Mac was put together wrong and couldn't be fully eaten since I didn't want to mess up my clothing. Fries were not the fries of the past. They were just blah. A three star for the food but the customer staff deserves another star. Fast food as it should be. Fast but work on getting food better prepared. Double cheeseburger next time with no fries. read more

Scammy. Parking every car in the drive thru to make ticket times look better, when in reality we are all waiting an extra 10-2 minutes for them to track down all the cars. If the order isn't ready, then the car waits at the window until food is done, literally day 1 stuff. Truly embarrassing that they will destroy the customers experience to trick corporate into better times. Do better. Also had a manager eat my fries from my bag in front of me not knowing I was watching, disgusting practices at this location. read more

This is hands down the worst McDonalds. It's right next to the freeway so it's convenient, but the customer service is the worst. Last time I was here, they had me pay for an order that wasn't mine and then didn't know how to correct the mistake. Every time we come here, they always get the food WRONG. It doesn't matter if you do a mobile order or order through drive-thru or inside. It's been incorrect every time. Apparently the workers there cannot read. And they do nothing to compensate for their mistakes, they absolutely don't care. At all costs, avoid this McDonald's. One of the best McDonald's in the area is the one off I-25 and Interquest. Do yourself a favor and stop there. There isn't a lot of sketchy people hanging around and it's just a much nicer area with A+ customer service. read more

We went through the drive through and the guy that took our order was very rude. When we got our food the girl rudely said here and ran away from the window when we tried to ask her a question. Worst McDonalds read more

I'm not a 1 star type of Yelper unless the business truly deserves it. This Micky D's definitely deserves it and now it's understandable why they have a 2 star rating. I ordered a large fry. That's it. There was one other car ahead of me, yet once I got to the window I still waited at least 5 minutes. Then the kid drops an almost half empty (see photo) thing of fries in the largest paper bag he could find and hands it to me. He doesn't ask if I want catsup. And he doesn't even give me napkins. I thought waiting for that long my fries would be fresh. Nope... stale lukewarm hardly salted fries. Not sure what else was going on in the restaurant but there was a lady wearing a tank top frantically "working" behind the counter. She looked sloppy and made the place look even more unprofessional. I almost gave up and drove away before my fries came. Kinda wish I had. read more

McDonald's - Fast Food Near Me - Colorado Springs, Colorado

The employees in this establishment were very rude when I asked for a water. Water shown on app and at kiosk show $0.00 meaning free and the employee was trying to charge a $1.90 for freaking water do not go to this establishment as they rude and charge you for things that you shouldn't have to be charged for. Every other McDonalds I have been to has given me water for free. THIS PLACE SUCKS read more

Customer service is literally terrible, I had purchased my wife one sandwich Via mobile app. Send her a copy of the receipt. And they refused to give her it or help her. Except yell at her and accuse her of basically lying about the order. We even had the confirmation code in pictures attached. They said " you have to have the mobile app with you" yet when you use a code through the drive thru they don't make you show the app? Sounds like just pure laziness or something. I'm not even sure if they hired this girl manager from the downtown circus but she was garbage with customer service. She was was working at 1:15PM today and made my wife cry because of how mean and rude she was. This McDonald's manager deserves to be fired for this terrible of care and customer service read more

McDonald's - Shows the order - Fast Food Near Me - Colorado Springs, Colorado

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Yoooo I don't know who was on the fryer 12/1/2023 3:20pm but they threw down! Nuggets at McDonalds are very hit or miss and that fry cook did not miss! I wish I ordered more they were hitting so hard. Aye call shift leader from TikTok and hire them it's time for them to go to the big leagues frying like that! read more

their counting could improve we didn't get the right amount of change back and instead of i don't know checking the cameras or trying to do anything the manager basically just told us we were lying and that the woman who didn't give us our change back would never do that she's never messed up before read more

Food and drinks were delicious, especially the French fries, which were crisp and fresh!

Had to wait a long time for my order. Was just getting ready to ask for a refund when it was finally ready. You'd think it would be piping hot (double fish filet). I took it to the car and ate it right away. It was lukewarm, so I know that it was sitting for a while. I was I in a hurry and hungry. No time to take it back. I was in the lobby and it was easy to see that the drive thru was Priority. Tons of orders went out ahead of mine. If I had to wait such a long time, at least it could've been hot. I sure didn't have time for this today. read more

Smoothie was practically half empty and food was cold. Service was nice. Ambiance was bad. read more

McDonald's - Covered in yogurt/weird white stuff. This was after it was wiped. - Fast Food Near Me - Colorado Springs, Colorado

I eat at this McDonald's all the time since it is only a couple minutes from my work. Today I forgot my wallet and they couldn't help me out just once. The guy working the window just goes "oh okay, bye". Rude. read more

The don't have a drive thru service. They have an order at the window and go park and wait service. Food sucks, as typical for McD. Someone doesn't know how to run a restaurant. Avoid. read more

Literally only went here to get a CPFM collectible. Got the box, but there was tow mator inside instead. read more

McDonald's - a toy car in a box - Fast Food Near Me - Colorado Springs, Colorado

Short staffed but everyone there is an allstar employee, morning, afternoon or night shift you wont be met by a single bad boned being in this resturant. read more

McDonald's - Steak egg and cheese bagel meal. i threw the hashbrown w/ hot sauce on it and cut it in half and for $9 it is truly a VALUE meal. - Fast Food Near Me - Colorado Springs, Colorado

Three stars because it's clean. Zero stars for being convenient for travelers. Parking has been eliminated near the store. Bathrooms are locked up tighter than Fort Knox and employees have to leave the food line to open the door for you. Seriously. It's probably so clean, because they make it so hard to access anything inside the store read more

It's really gross because I found a piece of plastic in the meat. I'm not lovin it. Will never eat at ANY McDonald's again. read more

McDonald's - This is what McDonald's is. lol - Fast Food Near Me - Colorado Springs, Colorado

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Other than getting my order wrong and being constantly slow at this location, I got the saddest looking fish sandwich ever! read more

McDonald's - Fast Food Near Me - Colorado Springs, Colorado