The food here is amazing sometimes the kiosk is not available but great service I don't mind the wait too!

Restaurant was filthy. People were friendly. Had to move outside and eat where it was much cleaner. There was somebody actually cleaning up outside, where it was already clean. Nobody cleaning inside where it was filthy. Update: The fact that there was NO response from restaurant owners or management tells you everything. Walk next door to Gold Star, THAT is a clean restaurant and an even better burger! read more

Bro do NOT come here.. I ordered a medium diet coke off the app and it was taking forever. After ~10 minutes I went up there and asked. "I am working on it" The guy said. Ok... cool, the cups are right behind you.. I showed you my recipt, just give me a cup, right? No. I asked again after 5 more minutes and they said it would be a second. Cool. 15 minutes later I just walk out because WTF? It is a DRINK that you can just hand me a cup for (which mind you is RIGHT behind you.) Not to mention this place is dirty ASFF... No one cleaning anything the entire 30 minutes I was waiting, and this place was filthy. Do not fucking come here bro, everyone needs to be fired and executed. read more

Despite the bad reputation and all the shit everyone gets, the food is very good here, and the employees are very nice. The front room is always clean, and the music is well. read more

50 minutes from order to the food from the window. The 10 piece nugget was inedible. No hot mustard. The fries tasted like old grease. The McDoubles at least had the extra pickle. $15 and I went without dinner. I ended up fixing a ham sandwich. Absolute . read more

It is one of the worst McDonald's around this area. You ask for a large Sprite with light ice and you get the sprite with no ice and the cup wasn't full and the worker thought we were gone when she said we asked for no ice and that's what he is getting. She was very rude and when you pay that much for a pop you want your money's worth. Place is horrible read more

Wil never take my money back to this McDonald's the crew sucks the lady took mine and my dad's order took everything down right great when it was made it was not right we was not mad or upset in anyway to after she got rude with us I asked not once but twice for sweet tea no ice but I got to cups full of ice not tea water down tea like come on the disrespect we got from your crew was really uncalled for like find better crew members because if you don't you are going to lose more than just two customers because that lady was rude disrespectful and could have fucked up 1000 times it's the disrespect that done it for us and the her being told no ice to turn look me in my eyes and pretty much slame the cups down with ice gets mad act like she don't hear me when I said was wrong really disrespectful like even when she came to take care order it was rude for one for to it's how may I take your order not what's your older with and attitude then starts looking at us like we are stupid when we clear said what we wanted we walked in because they had a line full of ppl ik how it is to work at McDonald's i do myself but does not give you a right ti be rude have attitude and slammed my drinks down in front of me even after i said they are wrong and got ice and i have proof and i would like for a gm or someone thats a manager with some respect to please contact me and help me get this taken care of because this is not right for your customers have to go through this I get she was having a bad night but does not mean go off on your customers or give them attitude any shape or form in the way that she did it is not okay I did not know the lady's name do not care lady's name but at this point I would like to talk to someone that could handle how the crew treat the customer because we will not be spending money there and believe itnor nit ever other week we are spending at least 200 there a week sometimes more to be treated like a dog is uncalled for please get back with me about this order being wrong and the disrespect we got from the one lady thats and older kinda lady just because your old don't like hiur job dont mean be rude a lot if ppl dont like there jobs but have respect for one another I know this is a long review but please take the time to read it because your crew is so disrespectful and really it's not all of them it's just the one lady the one older lady that is really disrespectful and slammed our drinks down and not only was getting rude with me but was getting rude with my dad and he ordered before me and still got messed up food and when he was nice about it he still got an attitude about it so please contact us and get back with us if not we will not be spending our money up there and we will be putting in bad reviews every time one of our family members use this restaurant and that's a lot of them read more

McDonald's - Tea with ice when we order tea without ice when we asked to get it fixed the lady walked away rude Lee and I have a receipt that says no ice - Burgers Near Me - Bethel, Ohio

This is one of the slowest McDonald's I've seen. Mine was the only order on their board, and it took more than five minutes for the employee to step away from her discussion with another and fulfill my order. When I asked about what took so long, she said I had to finish my talk. No apologies management was right there and said absolutely nothing about it. Time to start from scratch... if I could give it a zero I would. This chain continues to suffer from poor management in most locations. I think we will someday see McDonald's implode. read more

20 minute wait, food order wrong, Manager hangs up on you purposely and won't answer, Facebook town page full of complaints, worse Mcdonald's I've ever been too, save your money or go elsewhere read more

terrible. gave me already wet. all workers on the spectrum. took 35 minutes no free anything for the wait. didn't give us sauce or straws. terrible all around read more

Always get sent to wait in a parking spot for 10 minutes in the drive thru- then the order is incomplete and no dipping sauces that I asked for and reminded them of before going to park. Terrible Mcdonalds! read more

Drive through order is always wrong and the wait is always insane. The place is always dirty and everyone acts rude and hates there life. Never go to this McDonald's. Would rather drive to the Amelia location. read more

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Service is always horrible when I go through the drive thru I'm not expecting much but decent respect they have never gotten a single order of mine right I order the same thing every time but always messed up food is always old never fresh food and if I order a meal with McNuggets I should not have to beg for sauce at the window it's ridiculous read more

Was yelled at to leave this McDonald's by an employee while dining in. Two of my friends and I were dining in. We finished our food about five minutes prior and were still sitting at our table chatting normally when an employee yelled at us asking if we were buying anything. My friend said no since we had just finished our food. She proceeded to yell that "If you aren't going to order anything, you need to leave. You can't just sit here." Our bag was on our table so I'm unsure of how she thought we hadn't ordered anything, they also were nowhere near closing time and there were other customers eating in. read more

This is absolutely the slowest McDonalds drive thru I have ever visited in my 50+ years! I understand that everyone may have an off day, but the slowness here was ridiculous. However, the employees were nice and the food was prepared right, so giving points for that. read more

This McDonald's always get my order wrong and I have to come back for a credit if I can get ahold of them today I got my order wrong and tried to call over 20 times but no response horrible place read more

I went thru the drive-thru to get my dog a treat for the "dollar" menu. I ordered a mcdouble and small fry. The speaker girl said I could get a double cheeseburger, small fry and a drink for $3.00. Ok. When I got the order the window girl said I had to pay an Additional $1.07 for a drink. There have been so many mess ups there. I know there have been a lot of changes but my orders are always very simple. I will hesitate to go thru the drive- thru there again when Wendy's is right next door read more

I think giving 2 stars is generous because at least my order was right. That was about the only thing right about this place. I was first greeted at the drive thru by a very rude girl and then proceeded to get my food which was made right but not made fresh. Fries and burger were cold. So you could say not made right actually. But it's a step in the right direction for this McDonald's. Only come here if it's your last resort. read more

Mcdonalds sometimes messes up your orders, but it rarely happens. Other than that McDonald's has a lot of good breakfast and food! The people there are really nice and I go there everyday so I would recommend going there. read more

My drive thru order is always wrong! If you go there, go inside. Always check and then double check what you are getting. Only nice thing is the manager will give free food for mistakes...it's the least he could do. Hey franchise owner!! Quit hiring teenagers if you're not going to train and manage these individuals properly!! read more

I entered my breakfast order on the mobile app and then arrived in the drive-thru line at 10:22am. When I arrived at the drive-thru microphone, I let them know my order number and was instructed to pull around. When I arrived to the pay window they said that it was past 10:30am, so they didn't think they would be able to do my order but would check with a manager. The manager came to the window and all she could say was there was nothing she could do. "It was past 10:30am and it was too late for a breakfast order." At this point it was 10:45am. I explained how it was a mobile order placed at 10:22am. She didn't care. I asked what she could do for me and her response was she couldn't do anything for me. There was no, let me help you find an alternative. This is not what I would expect from McDonalds, let alone a manager. Terrible customer service. read more

This is the worst McDonald's I've been to. I have been there a lot because it is close to my house and it reignites my need to eat other places for months on end every time I go here. The drive through takes 30 minutes every time I've been there and usually the food is old tasting or wrong. read more

I called the store tonight. I asked for the store manager or manager on duty. I was greeted with, "I am the manager". I gave her my name politely and asked in return for hers... "I am the manager, what do you want?" I gave her my name again and asked for what is the store manager's name? She finally gave me Janette, I was just calling to see how my girlfriend (whom is part of the team McD's) could get a pay stub? If I had a legitimate complaint, wow........Absolutely no managerial skills with this gal, she is older from what i gather and frustrustrated the hell out of me. I bet she is a real gem when an actual call comes in and it is negative? I can see why this store gets negative reviews, its cultural for sure. read more

Today we ordered 10 cheeseburgers and 10 McChickens and well 2 of the McChickens didnt have chicken on them.... just bun mayo and lettuce. All i can wonder is...... HOW???? read more

This is, hands down, the worst McDonalds in the entire state of Ohio. The order is ALWAYS wrong. Every. Single. Time. And I'm not even that picky - I just don't want "cheese" (if that's what McDonalds calls what it uses) on my food, and I want what I order. But no matter what I say, or how hard I beg, they will always put cheese on your sandwich (even if it doesn't normally come with cheese, believe that??!!??) or they won't give me the food I ordered (want 3 hashbrowns, out of luck - they won't give you any hashbrowns, and they'll make you go back to the store to get a refund). Horribly run, terrible staff - if you want McDonalds, go to Amelia. This place is awful. read more

I did not visit this location for years due to poor customer service and long wait times. I heard they were under new ownership so I decided to give it a go on my way home from work. I placed my order at 3:56pm and there were 4 cars in front of me. After waiting 7 minutes with the line not moving, 2 cars in front of me, as well as myself, left before ever getting to the pay window. I circled the parking lot to see if they were maybe slammed inside. NOPE. If a persons food is going to take longer than 2 minutes, why not move them to the marked waiting area, instead of making everyone else wait aswell. This is extremely poor customer service and courtesy. I will never visit this location again for any reason. Sadly i can not leave a 0 star review, because that is what they deserve. read more

I have ordered the new mushroom and Swiss burger at least 10-15 times from this location and I always order it without the garlic cream cheese sauce on it and EVERY SINGLE TIME they have gotten it wrong. Not once have I had one made correctly and I don't see it until I get home and they won't credit me for next time, you have to drive back there with the burger to exchange it. I shouldn't have to check my food at the window to make sure they got it right. They always ring it up the right way, then they put extra on it I think, cuz it's a huge glob of it. read more

The workers here would not call 911 for a man that felt ill after having open heart surgery. Even the manager Darren said no he would not call 911. They would not even give the guy some cool water without charging him 50 cents. He could have died. read more