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    McConnell Rothman & Co

    4.8 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - McConnell Rothman & Co

    Accountants

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    Hingham Institution For Savings

    Hingham Institution For Savings

    (15 reviews)

    I would not recommend doing business with this bank. Their systems and procedures are totally…read moreinadequate. They have bounced checks on us for signatures when signatures were correct. We require two signatures on every check. They would not allow me to transfer from checking to savings because they said our rules required two signatures for that. When I pointed out that our rules clearly only require two signatures only for third party payments I was met with blank stares. Finally had to force the manager to do the transaction which should have been a teller function. When we want to add a new signer they require us to have all signers, even existing signers, submit sign a new signature card. The only reason is to make it easier for their Bookkeeping Dept. to to their job. Other banks solve this problem with software and systems. This bank has no clue. Their online banking application is unable to display check images half of the time. When I reported the problem they eventually came back and told me that it seems that check images for checks that clear the Fed on Friday are not being captured. OK great. Now fix it! As of today the problem is still there.

    I have worked with six different commercial lenders and Hingham has THE WORST customer service…read more They put my mortgage into technical default and charged me thousands of dollars in penalty interest for no legitimate reason. Our loan officer Alex Boyd was worse than useless. My complaint to his supervisor and even to the bank President went unanswered. So many better banks to choose from.

    McConnell Rothman & Co - accountants - Updated May 2026

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