I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

They wanted me there at 2p for a 230p appt with Dr. Levy…read more I was here at 2p for a 230p appt with Dr. Levy. The receptionist had all the charm of concrete. Got an x-ray and was shuttled into a small waiting room. At 3p, he still hadn't shown up. Had to use the restroom. Dr. Levy was at the nurse's station when I asked where the restroom was (brand new building). When I came back, he was nowhere to be found. I thought maybe he had gone into the room to wait for me. Nope. I went up to the nurse's station and told them that i had been there for an hour, my appt was 1/2 hour ago, and to cancel it. One of the nurses asked for my name. "I've given you all the information you need. Have a nice day." As I was going into lobby, she asked if I wanted to reschedule. "No. Have a nice day." Two hours shot.

I see Dr. Levy for my arthritic foot. I see him every 4 months for the last 2.5/3.0 years - for a…read moresteroid shot that is extremely painful for about 20 seconds. Dr. Levy is kind, patient, and thorough. I don't remember ever having to wait very long, but I do know he does a lot of surgeries, and he is stuck in surgery every once in awhile. As a general rule, dentist, doctor, hospital, I expect to wait. I do take my phone AND EARBUDS (be a good neighbor) to listen to audio books or read my my latest kindle book. But then again, I always bring something to work on or have a book to read. Sitting doing nothing for 10 min is too hard. 30 min is excruciating, right? I have a checklist: Computer, phone, kindle, glasses, water, ear buds, ID and car keys in a small canvas bag 100% charged or with appropriate chargers. In the past, I have brought needle-work. Your list will be vastly different than mine, but bring your EARBUDS to listen to DIY project you've been thinking about, etc?

I am surprised by the negative reviews of this practice. I have seen a number of the doctors in…read morethis practice and found every one of them to be attentive, personable and very knowledgeable. Meniscus surgery by Dr. Sablan went very smooth. Knee replacement with Dr. Matthews was so much better than one I had 10 years ago. He even makes his own follow up and appointment calls! Follow up visit with Dr. Kingston was just as great. Hand consult with Dr. Campolatarro was great. I've never had to wait long periods in the waiting room and most times can get quick appointments when needed. All the doctors took time to listen and I never felt rushed. I would highly recommend this practice!

In an attempt to have doctors visits closer to home I attempted to make an appointment for a very…read morepainful foot condition. I filled out the requested form online and received an email to call the office, I did first thing on a Monday morning. I spent over 30 min. on hold. I was not able to make an appointment because I did not have my Medicare card info. I had my Anthem. I decided to go to OrthoVirginia. Within 10 minutes I had an appointment. True it is in Richmond but I know I will get individual attention without being made to feel as if I am only a number. I also suggest checking out the reviews which I did not before calling. If I had I most likely would not have even called.

This is my first ortho physician so I was very hesitant but glad he listened and finally had an MRI…read moreof my knee finding a problem. Dr. McCoig did my knee arthroscopic surgery 2 1/2 weeks ago and I am on the mend. We both are looking for good results. He is a good listener, explains the procedure before and after.

I was sent here for hand therapy after suffering a fracture to my right little finger. My first…read moreappointment was for evaluation and to come up with a treatment plan. Heat, massage and exercised was the plan for once a week at Sentara Hand Therapy and to do exercises at home the rest of the week. The facility is large with work areas throughout. Bright, airy and spacious.everyone is very nice and knowledgeable. I highly recommend this practice..

I'd like to start by saying that while I haven't visited the physical building, I was referred here…read moreby my doctor to work with a dietitian to help me lose weight and improve my health. This isn't something I ever would have considered earlier in my life--not for any particular reason, I just wouldn't have done it. However, for the past four months, I have been working with Dennis Bueso, MA, RD (Clinical/Sports Dietitian), and the experience has been nothing like I expected. Being very overweight, I anticipated someone taking charge of the conversation and lecturing me on what I 'better' start doing. I think TV gave me a twisted idea of how these things go. Thankfully, it hasn't been like that at all. Our conversations are excellent and open. Mr. Bueso is incredibly 'chill' and immediately sets you at ease; it feels like a normal, back-and-forth conversation between two people. He is great at following up and is just a genuinely easy person to talk to. Since starting, I've seen amazing results. For those who know what A1C is, mine had been double what it should be for over five years. In just four months, I've brought it down to exactly where it's supposed to be. I give myself credit for controlling my diet, but Dennis has been instrumental in helping me understand what to watch and work on. In addition to the blood work, I've lost over 30 pounds in that same timeframe. I definitely want to give props and thanks to Mr. Bueso. If your doctor has recommended a dietitian, just do it. I worried about how it would go, but those worries were unnecessary. It has been a great experience. We only get one shot at life; I may have started this battle late, but I'm determined to battle to the end. Thank you if you read all my ramblings. :) Thank you again Dennis. Tim

Wonderful care- my husband had 3 spine surgeries by Dr. FOX & Did very well. We have seen most of…read morethe providers here for a variety of problems, as we age. Now on a path to Wellness, thanks to SMOC!

Dr Wardell is the best. Very attentive to what I have to say and helpful in planning interventions…read morefor my ortho issues.

Wanted to get to the next patient!!...And Dr. Bradley is TERRIBLE!! Do try yourself a favor go to…read moreanother practice... skip these doctors!!

Dr. Aldridge did a complete knee replacement l went into the OR at 7am, was in recovery at 8:30 and…read morehome by 11:00am. He did an amazing job. I highly recommend him. His staff was very efficient and pleasant and professional. The best.

Hire staff that knows what they are doing... called verified you took our insurance, made an…read moreappointment for husbands severe back pain. Arrived, gave cards, told we dont take your insurance!!!