Wow- I had a excellent first time here last year 2024. This year April 2025 the amount of balls dropped were silly and scary. Appointment made- didn't tell me till I called and was advised that my appointment was actually a phone appointment and not an in person appointment. Didn't tell me I had to drop my paperwork off in advance either. April 15 I get a call saying did you sign your paperwork....mind you they never sent me anything to sign so signing it at the 12th hour on the day taxes have to be submitted. I am actually going to pay another tax person who had done my taxes for two decades to check their work cause I just feel like we aren't up to par like we were last year . Beyond disappointed. read more

Great experience, professional service and make the tax process supper easy. Highly recommended.

We will see, as of today we are not very pleased. I will update tomorrow. After going to MCC for 25 years, I was not especting these mistakes read more

I have been getting my taxes done with MCC Financial Services for more years than I can remember. I have always received nothing but great customer service from the entire team. If tax time stresses you out like it does for me then I highly recommend them. They have always made it easy fo me. read more

Ok... I don't like giving businesses bad reviews, but this place really messed up my taxes for 2018... when Manuel Gonzales was there, he would always double check numbers for me and do a legitimate job of explaining everything to me clearly before submitting them. I am getting my taxes done somewhere else this year, and my accountant is showing me the shoddy job that MCC did on my 2018 taxes. I PAY someone to do a good job and am very upset about how MCC screwed me - read more

So back in the 90's I was referred to Manuel. Great guy of knowledge. As time went on I had to see someone else because of geographics. I came back to his offices years later and wish I would have just made it work to stay with them. I now work with Rebecca who is a rockstar as well. We did some back taxes and I actually received money back. Yes, they get busy. Yes, they may drop the ball due to various reasons. But who doesn't!!! As long as they are taking good care of you that is what counts. read more

You won't believe it until you are serviced by Manuel and his colleagues. Their motto must be to get you back what the government does not deserve, legally and they will back you up all the way to the top of IRS command line. I recommend anyone I know to him and his business in handling any trouble with IRS or tax issues at any level, personal or business. Each and every family member, friend, business owner or acquaintance I have sent to Manuel have been more than satisfied at each and every turn. I have no doubts that if you have a problem with taxes, Manual and his staff can fix it. If you have a dark cloud over your head on an issue with the IRS or the State of California Tax Bureau, call them, meet with them and watch the cloud blow away. Not only that, they do it all with the kindest smile and make it look so simple and effortless. read more

I went there over two months ago. Figured I would get a good early start. After my visit I had to send over more paperwork. No problem there. Followed up countless times and still my taxes haven't been filed. I would give them five stars for knowing how to give you the run around. My entire family has received tax returns but yet I have nothing. Manuel is really nice but theres something else going on and I think he should look into it. Oh and I'm sure I will be receiving a bill for absolutely nothing accomplished. read more

If you want a CPA who is professional, attentive to detail, and who respects your time, go elsewhere. This place is old school, deals with paper docs, isn't punctual when it comes to appointments and makes mistakes in tax returns that cost you money. read more

This place is a f**king joke. They lost my transcripts! They are completely unorganized. I would stay away from these guys. They will also schedule an appointment with you and make you wait in their lobby like you don't have anything better to do. They are extremely unprofessional. read more

This is the worst company I have ever seen and the worst service. They really treat you bad and do not call you back when they said they would. I am never going back to this company and I hope others stay away, unless you want to get audit by the IRS. read more

Stay away from this place. I booked an appointment few weeks ago to do my tax return on March 11th (NOT the rush time of April 15th). They called me two days before the appointment and asked me to arrive 20 minutes before the appointment. We actually arrived half an hour before my appointment. They received my documents and said they would input it to their system, then will send me to my CPA Mark to do the preparation/filing. I waited for one hour and half, and they didn't call me in. I complained multiple times to the receptionist, and every time she said, you need to wait till your data is ready. They even didn't bother to apologize for it. After one hour and a half, I decided to leave, and asked for my documents. Mark came out of his office, and (without apologizing) told me that I had to give them my documents 5 days in advance. If you really need 5 days to prepare a standard salary-based employee of a corporate company in silicon valley, YOU NEED TO CHANGE YOUR JOB. So, they probably need a month of preparation for a self-employed person. read more

Manuel and his staff are awesome. I referred over 20 people to him. All of them came back to me saying thank you! He is a Top Notch accountant read more

We have been going to Manuel for 10yrs, and very happy with his service, it's just now that he has a lot of staff, I would think there wouldn't be any problem, NOT. It's been 2 month since I went to Manuel, but just found out a month ago that my tax was not filed, a month later still not filed. What a disappointment, If I didn't to get an update regarding my tax return, I wouldn't find out that my tax return was not file. I don't think Manuel knows that his staff are not going a good job for his client. He will be loosing a long time client. read more

I have been going to Manuel for several years. There is no one else I would trust with my taxes. He is sooo good he can not take on anymore clients himself. I was lucky to get in when I did. He has hired several other accountants and he oversees everything. Look no more..this is the place for your financial needs. I hear he also does home loans. read more

My family has been coming to Manuel for almost 20 years. He is helpful, quick and efficient. He and his staff are always very kind to me, which makes the tax process much more enjoyable. Manuel has a wealth of knowledge and I wouldn't trust anyone else with my taxes. read more

Manuel is as good as it gets!! I too have been going to Manuel for many years and I will say hands down he's the best out there!! He's amazing and truly understands the process. Again, In my personal and professional opinion you can't afford to not see him for taxes. read more

I am probably one of the oldest but, youngest clients Manuel has. I have been going to Manuel since my very first job. I was only 15 years old when I met Manuel at his original office off of Santa Clara Street. He was the first one to do a tax return for me and i have been going to him ever since. He has been an instrumental part of my life for many years. His experience, passion, and integrity are paramount. I really consider Manuel to be the best in the industry. His cliental base is proves it. He is truly second to none. Thank you Manuel, for being there as a part of my financial growth in life. read more

Manuel and his staff always take care of me during that dreadful tax season. Pay your taxes, don't get into trouble with the state and IRS. But anyways Manuel truly cares about his clients. Screw h & r block they don't know jack s*#t. read more

I was referred to Manuel 8 years ago through a friend who knew at least 100 or more people that go to him. He truly cares to about his clients and goes the extra mile to help you understand the process. He is so knowledgeable and is an expert in the field. He is so confident and that is so important to me. I have referred all my friends and family to him and he will be going to him for life. He has over 3 thousand clients and that speaks for itself Lisa Campanella read more

Manuel has done our taxes for 25 years+. We went to him on a recommendation from Jim Howard and was never sorry. Our former accountant had given us bad advice and Jim suggested seeing Manuel and he fixed it keeping everything legal. He's honest, friendly and employs a staff that is kind, considerate and helpful. You never feel like a sheep being ran through a chute. You cannot go wrong with MCC Financial Services!!! read more

Very happy with Mark at this facility. He was quick, accurate and a pleasure to work with. This place was referred to me by colleagues at work and everyone of us have been happy with their service provided. read more

My family has been utilizing Manuel's services for many years now. And I think Manuel himself is probably knowledgeable/skilled in what he does. However, I was so disappointed with how his staff handled the IRS letter I received last year, not being able to figure out where they got a particular figure from even after I had given them an e-mail that had showed that I did not know of a figure to give them for that particular item. Manuel was ultimately able to figure it out but I never received an apology for the way things were handled. This year, to top it off one of my family members had turned her items into them in February but her taxes were still not done the week they were due and was told that she would be charged $500 for one W-2 from her employer + income from rental property so she ended up doing it herself with Turbo Tax. And mine were also not done even though I had turned my items in early March - mine was done late with the extension. Both of us continued experience this need to continue to follow up to make sure progress was being made whenever work was requested, which we feel like shouldn't be the case (ie. another e-mail or a phone call is usually needed to follow up to make sure the previous e-mail was recieved, etc.) When I made an appointment to see someone there last year for consultation on opening a retirement account I waited for over an hour in the waiting room past the appointment time.... The impression we get is that they have taken on way too many people than they can handle. read more

Rebecca has been my tax consultant and financial advisor for nearly a decade. She is a wealth of knowledge and information. Her expertise and advice helped me to get out of debt, save for a home, purchase a home, and...stay DEBT FREE! I look forward to taking care of my taxes with Rebecca every year because I always leave with invaluable information of how to save money and make money. She's amazing! I recommend her to everyone I know. Thank you Rebecca! read more

LOVE Rebecca, she is fantastic and has a ton of knowledge to help her clients. However, the office staff is horrid. Sent 4 e-mails one on the day of my tax appointment with information Rebecca needed to finish my taxes. She never received the info from her staff, for over a month. I had to keep calling to find out the status of my taxes, and was told on three separate occasions someone would call me back and they never did. I have been going to Rebecca for years but because of the way things were handled this year I'm not sure I will be going back to her next year. It is now the end of March and I still don't have my taxes back and my appointment was mid-February. read more

So who leaves on a two week vacation without finishing their clients taxes? Besides lagging on finishing them by the due date of 4.15, Manuel decides to take a "last minute" two week vacation without having anyone to take care of his business. This is very unprofessional and we will be taking our business elsewhere. If you need your taxes done in a timely manner, I highly suggest going elsewhere. read more

This was a fantastic experience from start to finish! We were very fortunate to have Mark Lima as our tax consultant and I am extremely impressed with his knowledge and professionalism. In addition to his vast knowledge, Mark is extremely pleasant, down to Earth and honest and frank with responses to our questions. Plus super fast turnaround on getting our taxes submitted. I will be investigating MCC's other financial services if Mark will be available to assist us. Thanks Mark for a great job! I appreciate you! read more

I was referred to Manuel in 2003 and have been a client ever since. During the first 20 mins. of my first appointment with him I learned more about taxes in general and my tax situation in particular than I had in the 25 plus years I had been a tax payer. I also realized the IRS was scary because I didn't know what Manuel taught me that first day. Even recently I learned something else I did not know about my taxes. Manuel has vast knowledge of the current and always changing tax laws. That vast knowledge gives me certainty. That certainty for me is priceless. read more