The doctor himself is friendly, but unfortunately, my experience with the office was extremely…read morefrustrating. My first negative experience involved a scheduled telehealth appointment. I arranged my workday around it and found a private place to take the call, but the appointment time came and went without anyone contacting me. When I called the office, I was told that the scheduled time was simply when I needed to be available and that the doctor would call whenever he was able. I found that unacceptable and disrespectful of my time. A patient could not arrive at the office two hours after an in-person appointment and reasonably expect to be seen. I eventually connected with the doctor. After I experienced no improvement from a recommended procedure, he ordered an MRI. My insurance denied it, and after spending considerable time trying to determine why, I learned that the office had not submitted the documentation necessary for approval. I repeatedly contacted the office for help and was continually directed to one specific staff member. That person never responded to me after multiple contact attempts, and, to my knowledge, the required documentation was never submitted. Eventually, I gave up and moved on to another practice. I came to this practice because I was in pain. Unfortunately, dealing with the administrative staff became an even greater source of pain.

I received excellent care from Dr Kiefer and his medical team. It is too soon to tell whether the…read moretreatment I received was effective. However, there are significant administrative shortcomings. I called to discuss those issues and was disappointed to discover that this practice is currently operating without having an administrative office manager on staff. I simply asked to speak with the person in charge, left that message and awaited a return call. My phone rang almost immediately. It was Dr "Net," evidently he is the managing medical director for the practice. Instead of listening to my concerns, Dr Net proceeded to berate me. He accused me of using profanity, yet he declined to state what it was that I was alleged to have said. Instead he threatened to ban me from their practice. The reviews I read of this practice warned of Dr Net and recommended that I only see Dr Kiefer. Two other recent reviews specifically called out Dr Net for berating a patient over the phone. Like one of those patients, I am left feeling suicidal. Congratulations, Dr Net. Now I'm probably in the position of having to find another provider. This review will award three stars. That is the average between my five star experience with Dr Kiefer and my zero star experience with Dr Net.

After my visit w/ Dr. Dombrowski, I felt compelled to write this review. If you dont have time to…read moreread the whole review, bottom line is that he is AMAZING - best doc I have seen for neck and back problems EVER. He listened, encouraged questions, cared and came up w/ a plan that did not initially involve injections. He prescribed 2 medications and they have made a world of difference in my neck - I can hardly belive that it could feel so normal again. In addition to being an experienced and caring doctor, his breath and depth of knowledge is remarkable and his personality is exceptional. He made me feel so comfortable, encouraged questions and never made me feel rushed. Seven months ago I woke up w/ a neck problem so extreme that I could barely take a step without feeling severe pain. My PCP prescribed a medication that was too strong for me - it got rid of the pain AND my memory. Flash forward 7 months. During the 7 months of neck pain I met with a Physical Therapist who has helped me w/ exercises for various aches and pains over the years. This time w/ the exercises giving no relief and the neck pain so severe, I gave up and decided I would probably need cortocosteroid injections. I had an MRI and made an appointment w/ an Orthopedic Surgeon my PCP recommended. I had a folder with the recent cervical MRI and all the doctor's notes and reports from visits to previous doctors. The Orthopedic Surgeon had me take additional Xrays in his office. He immediately recommended I see a doctor for cortocosterioid injections in my neck. He didn't spend more than 7 minutes in the examining room and most of the time with his BACK to me -it was an odd experience. I tried to see the doctor he recommended but her staff made so many mistakes in making the appointment, telling me I had an appt on March 31, then after receiving many confirmation requests from them, when I called to ask a question, was told I didnt have an appt till April 7. I called again to ask about get injections and was told I did have a March 31 appt. It was all more than I wanted to deal with and canceled with her. I feel so fortunate that I got to quickly see Dr. John F. Dombrowski at the Washington Pain Center on New Mexico Ave, in NW DC . He was AMAZING. Without even looking at the MRI report and the Xrays, he told me exactly what the MRI report would say and what the Xrays would show - he is that experienced. AND best of all, Instead of getting an injection, he suggested I first try some medications. After taking one pill yesterday and one today, my neck already feels better. I can actually turn my head without wincing in pain. There was another patient who came in after me. Before Dr. Dombrowski saw him, he came to me to ask me a "favor"- would I mind if he saw the other patient before me as Dr. D. knew it would be a short appointment with the other patient. How many doctors would ask for your permission to do that or would they just do what they want? I have been kept waiting such long times at some offices, with no explanation being given from anyone, that I have walked out. The office waiting room is inviting and comfortable AND the receptionists are the nicest I have ever met. They both were so kind. I especially appreciated Kate helping me use the Ipad to fill out the forms and telling me I did not need to rush. IMHO, the people at the front desk can create a positive or negative feeling from the moment you walk into an office. For me, if the first people you meet in an office are too busy to look up and welcome you, that is not a good sign. Kate and the other receptionist created a very positive environment. I am thankful I found Dr. Dombrowski and his team. Am looking forward to returning in a couple weeks for a checkup!!

$800 for an epidural and I was in pain and confused. I didn't realize that's what too muchread more

He was completely condescending and dismissive in my new patient consultation. Refused to look at…read moreany of my imaging and old medical reports to help understand what my problems have been more accurately, just based it off my short narrative and a few physical exam components. While I was told prior to arrival that he and his staff were utilizing various precautions to keep patients safe, i didn't witness any of this in action.. the front staff didn't have their masks on 100% of the time, no one did any temperature checks as promised, I witnessed zero cleaning between patients, and the doctor himself literally rolled his eyes at me when I asked if he could put on a mask when he came into see me. He said they "treat people like they're normal" when I inquired about precautions, said he was healthy / I didn't need to worry about infecting him, and only put on a mask (halfway) when I insisted him wearing a mask was for my protection, not his. I wish I had listened to the other handful of horrible reviews on here - please save yourself the time and humiliation and stay away!

I have never left a bad review but I think people should be warned that the doctor does not believe…read morehe (or his staff) need to be masked. I also reported him to DC Health Dept but never heard back.

WARNING: WORDY! Summary: FIVE STARS! Best doctor ever,…read morerepresenting his patients' best interests and offering an efficient, cost-effective medical concierge practice for the busy DMV professionals. He's an integral part of the medical expert team for this Crohns patient! I became intrigued in the whole "medical concierge" principle after my well-esteemed, knowledgeable and kind doctor of 10 years moved to Florida. This loss served as one less reason to tolerate the intolerably inefficient and rude "front desk" personnel and extremely long waits (first in the waiting area and then yet again in the exam room). To add insult to injury, I was reassigned to a doctor that lacked in so many ways; including proper communication... (what doctor switches medicine dosages at refill and cancels surgery days before it happens with absolutely no advance notice. Then, the arrogant attitude of this unselected "replacement" doc was the cherry on top of a gut wrenching sundae. I was able to temporarily move to another doctor within the practice until I could move to a new practice. I met Dr. Mintz in early 2018 at at event and then did my own research on concierge medical services. I had heard of it before as being almost like having a doctor on call. Easy appointments, ease of communication (email, phone call, text, etc), NEARLY ZERO wait time for doctor appointments, ease of scheduling, easy billing, no administration burden, quick (sometimes even same day appointments). What is there not to appreciate. The best part was, to my very surprise, it is very affordable (less than I pay for a monthly gym membership). It was something I definitely wanted to try, so I enrolled in February and have been there ever since. I don't envision myself anywhere else (so long as he doesn't move to Florida ;), and it is not just because of the concierge aspect either. Dr. Matthew Mintz is truly a stand-up gentleman! I warned him in advance that I would be a difficult patient (with a nearly unmanageable case of Crohns!), but he didn't even flinch! He's a very kind-hearted, caring doctor. I don't ever feel judged about my medical issues/questions or talked down to (despite the fact that he's the expert and medicine is not my field). He keeps me well-informed of test updates, notes from specialists, his own recommendations, treatment options and always takes the time to answer questions thoroughly and do follow-up research as necessary. He takes pride in his practice, respects his clients and seeks to make medicine more practical/accessible/easy. I definitely trust him with my health and am happy to have become acquainted with his practice. He also takes great pride in helping others, frequently teaching and providing experience to interns. Finally, I also love his front desk. Tina is very kind and efficient as well. Great team! I would (and frequently do!) recommend Dr Matthew Mintz's practice to everyone! It's great for anyone; but especially busy parents and professionals and those who travel frequently.

Dr. Mintz is not my primary doctor. I had a phone consultation with him through Teledoc regarding…read moremy allergies. He was very knowledgeable and attentive and prescribed meds that really helped me out. In addition, he took the time with me over the phone to find the most convenient pharmacy for me to go to based on my location. I think it says something when a Dr. is able to make someone feel they are being taken care of through a phone conversation.

Barry who gave knee injections was excellent care professional courteous and explained and showed…read more on screen exactly what he was doing. Office staff is friendly polite and patient ficussed.

I had an appointment with Dr. John Ferrell on September 12, 2024, at the ROSM Washington, DC office…read morebut left before seeing him because I was not seen in a timely manner and left after an inappropriate time to wait. This is the second time I have experienced this problem with ROSM including previously in July with another doctor in the practice. Both times I was taken to an examining room in a timely manner and was left to wait in the room. After over 30 minutes, I left the room and spoke to one of the staff to ask if there was a problem. Both times I was told that the doctor was with another patient and would be in to see me in a while. My first complaint, therefore, is that it is not the patient's responsibility to determine why there is a delay. The doctor should instruct his/her staff to let the patient know that there is a delay and what are the patient's alternatives. Both times the staff person apologized for which I appreciate their apologies. An apology by a staff person, however, does not indicate that there will be any change in how waiting patients are informed of delays. On September 12, 2024, the staff person told me that the doctor was in a room with no clock, which is not an excuse but demonstrates poor planning by the doctor. Therefore, my second complaint is that the ROSM Washington, DC office is poorly managed and fails to properly plan appointment times for patients. I will not be returning to this practice for any reason.

Dr. Schwartz has worked with me through 1.5 years of issues with my right big toe. She recently did…read moresurgery after dealing with different, less invasive options and did an amazing job. Her bedside manner was great and she was available every day - even weekends - when I had questions about my healing and pain levels. She was wonderful to work with...and in network for CareFirst which is a blessing.

Dr. Greene has extensive medical expertise and years of experience with treating pain in trauma…read morecenters as well as chronic pain for all age populations. Please follow his advise and you will be back to living your life and being yourself again. Not all conditions and people respond the same way to medications and he works to find the most appropriate healthplan and medications that will work best for you. Dr. Greene is a kind soul and born to be a doctor. In this day and age with much regulations doctors have to monitor and this practice takes that seriously. I wish I had the right insurance or funds to self pay and be able to see him again. He's the best pain management provider I've been treated by. He also has a highly talented and educated staff working with him. I'm no stranger to pain. I was a heptathlete from age 10 to 24 and twenty plus years later have much arthritis throughout my spine knee and shoulders to show for it. I've survived 2 car crashes into my car and a moving truck collision headon into a tree during a bad storm in which I suffered broken teeth and severe soft tissue injuries, sjc joint dislocation and vertebral strains that took over a year to treat and still being treated. I've had about 12 surgeries over the years to include my back and knee. So I understand pain from patient's perspective very well and how it can take over your life. I understand pain because of my Masters degree in biology: molecular science. Dr. Greene knows how what to do to get you back to your goals. I hope you will get to be seen by Dr. Greene. He takes time with each patient and really listens to each patient. Dr. Greene continuously researches to find innovative and the best treatments for his patients. So if there was anything negative, be prepared to wait an hour to two to be seen. It will be well worth it. Hope this review helps you and to your good health.

Dr Green is a great Dr…read more Very thorough and he actually listens to your problems. He is not out to make a quick buck on you. He is very caring for you as a client and patient.

For more than 20 years, I've been an appreciative patient here. Most recently, Dr. LeBaron has…read morehelped me to correct hormonal imbalances, and her precision recommendations are based in such in-depth knowledge and practical interpretations, communicated with clarity and without fuss. Quite possibly my IQ goes up a point every time that I meet with her. I can't say enough to praise Jessica Coleman, the physical therapist. If not for her, my quality of life wouldn't be as good as it is. As someone who facilitates sessions to help clients (a different kind of work, RES), I find Jessica to be a powerful role model for me of compassionate, generous, skillful, all-in service. Rebecca Berkson's acupuncture is just plain superb. Although I've had many acupuncturists, I'd have to rate her as the very best. Also, I'd like to give a shout-out to Robin and Nan, nurses on staff. Consistently they're so responsive, professional, and kind. June, who helps with insurance, has been dependably diligent. And remarkably patient, too, now that I've finally switched over to Medicare as my primary insurance. One final point, about the high standard for customer service. The culture of service at the Kaplan Center really stands out for me. Such authentic caring, personal commitment to service, and professional excellence. It just shines through. Over the years I've been glad to recommend many friends, and even some clients, to the Kaplan Center. Why do I put my personal reputation on the line in this way? Because the staff has earned my trust over and over again.

Huge waste of time. Lost my test results. I called weekly and staff told me it took weeks to…read morereturn a test that took 7 days. $$$$$$ The right hand doesnt know what the left is doing. Awful experience. Dr Kaplan was great back in the 90's when it was him. Not the case anymore

I want to dislike Dr. Amy because she makes me work to feel better and a good 98% of the time she's…read morespot on. I can't dislike her because in a month's time I'm facing health issue in a realistic and pill-less way. Im addressing poor eating habits that have helped me drastically reduced inflammation. And I'm making healthy mental choices to intentionally protect my energy. If you are tired of the same results, you HAVE to do something different. Meet with her, and walk through your health goals and challenges, I'm confident that you'll go back. #NoPressure #JustNeedles #IncreasedEnergy #MentalHealth #DrAmyRocks

I started seeing Amy Lewis nearly three years ago for severe migraines, and the acupuncture therapy…read moreworked better than any pharmaceutical option out there (I tried them all). I continue to see Amy regularly to keep my migraines at bay, but have also turned to her for everything else--including stomach problems, allergies, a sore back, laryngitis, the common cold, and even sensitive teeth! Her holistic approach had helped me to discover dietary and lifestyle changes that have improved my overall health. I have recommended Amy to several friends who have all been very happy with her. If I could give her six stars, I would.

I have been a patient APMI The most wonderful people you…read moreever want to meet they take their time they answer your questions they get help for you they don't judge you they make sure you're okay you understand they're on top of things the treatment is wonderful these are the most amazing doctors and team I've ever seen in my life I trust them with my whole heart Carolyn Ferguson

As of this month I have been a patient of Dr. Ghorbani's for a year and I will still give the same…read morehigh review. The staff at Chevy Chase are helpful, friendly and know me by name. I have always been able to speak to someone directly in the office when needed. The new P.A. Marjory has been great....she listens and always checks in with me regarding other medical issues I may be having and I am seen on time! I have had a couple of injections in both neck and back with positive results and will continue as long as needed. It's been a blessing to have my pain reduced and stabilized.