I took my car in after a series of prangs with the elderly [a stunning rondo of three in the same week, none of which were my fault] and they booked my car in promptly, [two months away] the service was performed quickly, [five weeks] and everyone I dealt with was lovely. [While they were on the phone with someone else.]
The real kicker came about a week after I got my car back. Four friends and I were going on a tour of nearby retirement villages when someone piped up from the back about not having a clasp on their seat belt. I fiddled around and found the problem.
When the people at McAully's took out the back seat to make repairs, the clasp had fallen behind the seat. When they placed it all back in, the clasp remained under there, forever wedged, like a walrus in a corset.
Lacking the manly know how or tools to perform the operation myself, I drove around to McAully's the next day and went to the reception to explain the problem.
'No,' they said. 'We're not liable for that,' and promptly went back to giggling on the phone.
Well I never. Until this is fixed, my posse has been reduced by one member. We may be rampaging thugs, but by God do we follow traffic rules.
1/5, would not crash again. read more