Best dentist in Klamath Falls by far!! She has never let me down. Friendly, fast, never leaves me…read morehangin with a sore mouth.

I felt very uncomfortable during my visits there. I have agonizing dental fear, which I told them…read moreabout before even using them, but they showed no empathy. After my initial visit it was found that I had 2 cavities (which is why I went because I had already had x-rays at Premeire Dental a couple of months before going here) but still wanted new x-rays and to wait to get the others from Premeier. Okay, no big. Then they wanted to schedule me for a cleaning of my whole 6 remaining teeth and I declined. I explained to them that the sounds and my fear are overwhelming and I threw up the last time. I also made sure before I went to her, and after my first visit that they had nitrice because I don't get very numb and it helps my anxiety for being there. Granted, I already had a tooth that was hurting me. They made my next appointmnet pretty far out and when I got there it was for a cleaning. I was very upset to say the least, and explained, again, why I wasn't having one done. They make my next appointment, again a few weeks out it seemed. I go in, everyone is nice, she makes me fill out a form regarding the nitrice and to list my meds again (as they are already in my chart) and guess what? Her sedation license is VRY LIMITED!! You have to be off all arthritits and sleep meds for at least three days before!! I was very unhappy to say the least, but I held it together pretty well. By this point most people would be yelling and screaming. At this point, I have no choice but to wait until the fourth day and go back as my insurance only lets me have one dentist! It was painful. Not only can she not give sedation if you are on any other medications, but also only at a very low dose. She does my teeth, there was a lot of pain and I cried quietly. I thanked everyone and left. Today is Monday, last Wednesday I called them three times with tooth pain and a swollen jaw and got the machine every time, no return call. I waited Thursday to hear back, and nothing!! They are closed Friday but I left a message anyway. No response. Sunday I was nauseous and afraid I had an absess so I called her service and the dentisit who called me back was not her, but he did call me in some anti-biotics. I already left another message this morning when no-one answered, again!! I went out to check my mail and inside there's a letter from them post dated last Wednesday. Inside though they dated it 10/21/19 and it says that it was to inform me that as of 10/21/19 I am no longer their patient. It also says I may seek emergency dental care within 30 days of the date on the notice!! I am shocked and appalled at their lack of professionalism. How can they backdate a letter 3 months? Totally illegal. Now I have to go back to my insurance and pick a new dentist and wait period to get in and all, I'll probably lose a tooth because of them!!! I know they are cowards and bad people. They don't have empathy that's for sure!! They could have called me a week ago and told me this, or simply just have answered their phone when I called. Not nice at all and I would advise to stay away from this place!

Amy Drouin and staff are outstanding. If you are looking for a sleep appliance, this is the place…read moreto go!

Dr Drouin has a wonderful dental office, and she is an exceptional dentist, extremely skilled and…read moreknowledgeable. Her staff is amazing, they are all understanding and so very friendly. I would not want any other dentist. I am always warmly welcomed, and given the best dental care. I have complete faith in Dr. Drouin and her staff.

I went in for cleanings. They charged my insurance $1500.00 and I kid you not they did not work…read moremore than an hour total on my teeth. I was never told how much this would cost and was absolutely shocked when I saw the invoice. Even my dentist in Arizona did not charge even close to this and they actually did deep cleanings on all quadrants. Buyer beware make sure you get cost up front before you let them touch your teeth. Talk about price gouging at it's finest. I highly do not recommend them.

To fast paced, didn't tell me what was going on with my own dental plan, Shoved me out the door…read moreafter I puked because they gave me to much pain killer which didn't even work!Told me I needed to go see a dental surgeon, I had a bad feeling so I went and got a second opinion at Dr. Tucker and gailis' office and I am very happy at dr gailis... he told me I do not need to see a dental surgeon that he can fix my teeth right there in his office. Dr. Brown is no good

They misrepresented their service and fees. First, I was told the basic services were covered by…read moreinsurance. After X-rays I was told that I need a deep cleaning to be able to accept a crown. Written paper showing the price $115 for deep cleaning and $700 for the crown. Several days later received a bill for $166. Called and asked what this was for. Was told that I was now out of network and insurance didn't cover all the deep cleaning and the paper was only an estimate anyway, not what I was told when I gave the go-ahead for deep cleaning So two lies at this point. Next, I asked if this could be reversed since I was lied to about the fees. Their answer was if we do that for you then we have to do this for others. I guess this is an ongoing issue. Next, I inquired about my cleaning that is supposed to be covered by Insurance and was told these are only estimates and there will be extra charges for the cleaning. Wow another LIE! This is not a family friendly business. Word travels fast in a small town. I intend to file with the BBB a complaint. Looking into the Oregon Dental Association complaint department' I guess this is there way of advertising on the radio to suck more customers in and charge extra fees. Stay away from this business!!!!

they excepted a payment plan we agreed and then they canceled on us. somehow a different dentist…read morecalled with a appointment I did not schedule. the new dentist told me there's no saving the tooth. bottom line is Shasta dental screwed up the x-rays, and sent me home with a shattered tooth temporary is falling out and the actual tooth is cracked above the gum line now so has to be removed completely now

These guys closed their doors without delivering my permanent teeth, I paid $5989.50 for, they…read morebreached our contract, then told me if I want a refund for my permanent dentures I have to turn in my temporary dentures that are fully paid for, they say they can not find the money that I paid for the permanent dentures even though it was a package deal. . They are the ones that broke the contract by closing their doors, so do not believe their money back guarantee. Corporate is only there to argue with you not resolve issues. This place is scamming people out of their money daily. Would not recommend to anyone.

Great Place! Super Easy Appointments. They Text You Twice Before Your Appointment. They Show They…read moreCare By Being Cordial, And Respectful. Wish You Didn't Have To Pay For Appointments You Miss Though.

The Smith Brothers are both exceptional dentists! Kind and gentle yet very thorough and…read moreknowledgeable

I am terrified of the dentist until Dr. Andrew. He listened to what was going on, explained the…read morenext steps and now I can go without anxiety. He has a kind, understanding staff as well.

Dr. Lee is absolutely amazing! Can't believe we have such an amazing, talented and knowledgeable…read moredds that's willing to go out of her way to take care of you. Very knowledgeable with what is covered with your insurance and what the best options are based on on that. Haven't had such an amazing dentist since I lived in Sacramento.

DDS Dr. Lee is amazing! I have been to so many Dentist that are horrible and always made my…read moreexperience scary. Front Desk workers are really nice and helpful. I can honestly say that I am no longer afraid to go to the Dentist. Thank you Dr. Lee!

Klamath Smiles went above and beyond for me today! I would highly recommend them if you are wanting…read morea change. Jody Choate

Best dentist I've ever had and I've lived all over the country. I'm not sure what those who are…read moregiving bad reviews have experienced but I've had nothing but good service from them for several years now.

I always look forward to my dental appointment! I just love the staff and my dentist is the best!read more

My experience at Foothills Dental was so outstanding that I will never need to visit another…read moreoffice. I saw Dr. Thomas for my first exam and treatment. He was caring and thoroughly answered the long list of questions that I had; he helped fix damage that was left from a previous dentist that all others had overlooked. Removing the scratches from my teeth made me more comfortable and confident with my smile! The staff was friendly and helpful when scheduling my appointment, arriving at the practice for the first time, and during my exam and cleaning. I don't review businesses often, but I couldn't help but to share my wonderful experience.