Incredibly knowledgeable and responsive, he arrived with a clear understanding of the issue, diving…read morestraight into action to find a solution. His years of experience truly shine through in his work.

Once again Dan from DC Fire Saves the day! I thought there was a another leak in my fire sprinkler…read moreline, but, Dan came out and checked it made sure everything was dry and went above and beyond to look in the attic to ensure all was well! Dan is the best! Thank you so very much!

John at Harden Fire Protection was fantastic to work with. He helped us complete our 5-year fire…read moresprinkler inspection and also checked our backflow valve. Communication was excellent throughout the process, everything was handled quickly, and he was honest, professional, and very responsive. Great service from start to finish. It's hard to find reliable companies like this these days.

John did such a great work on fixing a fire sprinkler pipe. He is very professional and…read moreknowledgeable, and answers any questions or concerns that I had. I would definitely recommend John!

Called multiple times, no answer. Left a message, no reply. Requested a quote via Yelp, no respond…read moreto my request. I get it, not every business uses Yelp for customer communication. But at the very least, answer your phone when potential customers are calling. Found Champions Fire Systems in Rancho instead. And they were able to address my questions and got my fire extinguishers certified same day.

Patrick is very professional, knowledgeable, and friendly. He made the fire extinguisher inspection…read moreprocess smooth and easy to understand. Highly recommend!

Quick response even though he was unable to help at the time he was very helpful and even gave a…read morereferral

Great service! I…read moream a new business owner and am scheduled for my occupancy inspection by local fire department so was stressing about getting extinguishers installed ASAP. Responded quickly for quote and even offered scheduling options through Yelp messenger. They were on time, easy to get a hold of, fast, clean and informative. Answered all my questions and took the time to listen to my esthetic concerns and suggestions. Top notch service. I will used them every year to service my extinguishers.

I am a small business owner in Upland. I have only 1 fire extinguisher. The other companies told…read moreme they wont come for that. Have been using another company but I prefer to get estimates schefule appointments by text on my phone. Raincross is excellent for that. Never had to speak with them on the phone. Inspector showed up on time when we were available. After reading reviews of other local fire extinguisher companies, I was glad to have female inspector interact with my female employee. Very happy. They gave me new customer discount. Super easy to pay online for the service. Love this company!!!

Brian, Shylah and the team are awesome! They were quick with their response time. Service was top…read morenotch And answered any and all questions that I had. Will continue to use Raincross Fire Protection.

Came here to get my customer's extinguisher annual check and tag. Sandy, who wasnat the front was…read moresuper nice and Randy answered most of the other questions regarding Kitchen suppression system servics cost. Great people and learned that there have been in business for 20 + years. I am so.glad that i found them.

They came out to service my extinguishers and did not explain to me the pricing which was higher…read morebut I paid last time. Poor communication and poor billing!

I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

This place doesn't even deserve a one star review for the way they handed an unprofessional…read moresituation, I called to get a quote on my lockout for my vehicle and was given a rude and disrespectful technician, the way he went about asking me about the situation and context of the car was highly disrespectful I then called the office or the number of the company hoping they could help me with this situation but it clearly wasn't important enough to them or wasn't severe enough to implement any kind of action or way of us being able to work something out. Highly recommend taking your money and time elsewhere where technicians aren't complete dicks and are actually trying to do their job correctly.

I had heard from my insurance broker that my insurer wants me to have my sprinkler system inspected…read moreannually and Tony will be the guy every year to get that job. I contacted others via Yelp, including 5-star-rated providers. Most had zero follow-through or quoted astronomical figures just to set foot on my property. Tony came, he tested, he noted the things that needed to be fixed and is preparing a quote for those remedies for me. He's clearly a good guy, showed up when he said he would, and showed me a series of credentials that tell me I can trust his work. I would HIGHLY recommend AWR. I'll keep you informed as we progress through the necessary repairs Tony noticed and through our annual testing.

I called A W R Fire Protection to repair a fire sprinkler plate that popped out of the ceiling…read more Tony gave me an estimate and came out today to repair. He showed up on time and was very professional. He walked our entire home (5200+ sq ft) and tightened all plates he thought were low. I would highly recommend his services.