Been using this Chinese takeaway for a couple of years now but the food has got steadily and steadily worse to the point where the last meals we ordered were so bad eg watery and tasteless,cold chips and very little meat that it was unedible.i rang and explained and was told that I could have free replacement meals next time we ordered.
Tonight ordered replacement meals and explained to the person on the phone that I had been promised free meals to replace the atrocious ,watery ,tasteless swill I had paid £22 for a few weeks earlier.
"No bother, the food will be with you shortly" I was told.
When it arrived I was told by delivery driver that it had to be paid for.
I rang the takeaway and they were adamant that I wasn't going to get my meals without paying for them.........NOT what they said when I complained and not what I was told when I ordered.after a very long phonecall they offered me one free meal....what a joke.
we have used this takeaway many many times and slowly it has been getting worse and worse and it is now producing in my opinion the worst Chinese food I have ever had from a takeaway . disgusting food and disgusting customer service.
Be Warned!!!! read more