If only we'd used this estate agent last year when we had a bad experience with another (see my…read moreClee review) and were unable to sell our home. Although a quarter of a percent more expensive than their rivals, every penny extra was well worth it. From our initial phone call to the home visit by Shaun, to regular communications by phone and email with Shirley, Sarah and Stefan, we could not be more pleased with everyone's helpfulness, friendliness and professionalism. As soon as the process had begun, Phil, the representative from their legal team, telephoned to explain all costs and the procedure to be followed. He too was highly professional and friendly. Because the paperwork was started straightaway, there were no delays, which made the whole sale as smooth as possible. This is a large firm with many branches and offices in other locations so do check if they are in your area of South Wales. From the offer on our house, to our completion and move in only seven weeks (!!!) there was fantastic service all the way through. Highly recommended without hesitation.

Definitely not happy with this estate agency. We put our house on their books in early 2010 as we…read morewere very impressed by a staff member who came to our home. She seemed very pleasant and professional and gave us great confidence that they would do everything possible to sell our home quickly. However, once we'd signed on the dotted line we never heard from them not even once. There was a bit of newspaper and internet advertising, but not a single follow up phone call, not a single letter or email, just complete silence from then on. Our own phone calls and emails were ignored. We also had terrible trouble getting back our own (paid for) home energy report. In fact, it took a whole year of repeated written and verbal requests to retrieve it. (We therefore marketed our home with a different company in 2011 with frequent telephone contact and friendly helpful staff who kept in touch with us on a regular basis. We also achieved a sale in 7 weeks from start to finish)

I used Hughes Property Services for work on a house in Neath. I was really impressed with the…read moreowner's expertise and advice which saved me a lot of money and hassle. Its always hard to find reliable builders so I'm glad I've found this company and I would recommend them to others.

Payton Jewell Caines are a friendly helpful team, and whenever we have had dealings with them they…read morehave been supportive and professional. I can't recommend them highly enough.