Avoid renting a house with this company at all costs. To start with their managed property policy is very invasive, they want to scrutanise every room in your house every 2 months. Although this is common practice with some agents its not enough that they can see you are keeping the property tidy they want to look everywhere, they even looked in the understairs storage area? We have 2 young babies and they complained when on one occasion they were told the children were sleeping so they could not enter their bedroom. They withhold information on properties when you initially apply for the house i.e. neigbour's having access through your property They breach contracts by deciding to change their 2 monthly inspections to 1 month inspections without informing the tenants. They blame children for causing condensation in their houses; (you could not make it up), which in reality is damp. They carry out inadequate work on repairs that need attention, blame the tenants for structural problems and when they finally cannot get away with blaming the tenant for anything else they evict without reason; even if you have children and re-advertise the property before you have moved out. All in all an absolutely atrocious company who think they are above the law and dig themselves into a rut with lie after lie. They are about to be reported to my local ombudsman and the local newspapers. Avoid, avoid, avoid. read more