I have used Hermes plumbing for a variety of plumbing needs for around 10 years. They are always…read moreprompt, courteous and efficient. My latest 2 service calls involved removing and re-installing a toilet before and after refinishing my hardwood floors. John completed the work quickly on both calls and answered my questions about other plumbing matters.

Terrible workmanship and no respect for our home. From not getting a permit, to the kitchen faucet…read moreand sink not installed correctly, and water leaking down the walls into the basement. Even after us asking him to fix the issues and get a permit, that we confirmed with the City that it was required when making changed to a gas line, we have never heard back. We called and texted to get the sink fixed and never heard back. Hermes did a terrible job doing the plumbing portion of our renovation. Would not recommend them to anyone.

I needed a shutoff value for the indoor water line. From the…read moremoment I walked into Riteway Plumbing, the staff treated me (a senior female), with respect. They helped me understand what was required, how long the work would take, and gave a very accurate estimate of the final costs. The plumber, Marty, is female. Her personality and work is exceptional. She explained what she changed, and showed how to work the new shutoff lever. She also gave me tips on maintenance, without once making me inept. And no butt crack (which was a major improvement over the previous plumber from a different, larger company)! I recommend Riteway 100% - especially Marty.

You can go to the big box store to buy your cheap stuff from you know where that will breakdown…read morequickly. Go ahead. Or you can go to Riteway for expert advice, top notch service and a spectacular product line with accompanying replacement materials. I am a 15 year appreciative customer. They can tell what cartridge you need before you get it out of your pocket. Genius.

Had a rush job at my condo as the buyer wasn't informed of building code and wanted a plumber sign…read moreoff. It's an hour one way or another, so had her replace toilet shutoffs with quarter turn ball valves and a slow filling valve. She'd had the worst day imaginable and was still a delight to chat with. Repairs done quickly, with quality parts and minimal mess & cleanup. Buyer was satisfied with the certification as to meeting code.. Rates are great and I'd be happy to hire again should the need arise.

We had a good experience with this business when we renovated a master bedroom shower. She did all…read morethe preliminary work and then finished it up when all the tiling was done. We called with a few questions and she communicated well. Carissa made another trip to our home in her busy schedule to make sure our hot water was working. Shows up on time, works methodically and can trouble shoot when needed. Prices are reasonable. We wouldn't hesitate to hire her again.

Winston has provided his professional services to us on more than a few occasions. Each visit he…read morewas polite, courteous and very friendly. I highly recommend Winston for any plumbing requirements. Mark

Called in for a new faucet, once that was completed he offered to do a free full walkthrough of my…read morehouse and we noticed my humidifier was leaking. He replaced the hose for free, and gave me a super cheap charge for the faucet replacement. Highly, highly recommend!!!

I've had Nano's come out for a few different projects. First was installing a dishwasher, main…read morebathroom taps, backflow stopper, and change the condensation pump on my furnace. The second call was to look at my furnace as it was over heating and just kept turning on and off with our staying off for very long. The 3rd project was to install a stand up shower. Every visit visit from Junior was quick, informative, pleasant, and well priced. I would highly recommend Nano's!! Junior is very responsive via text and always willing to help and give advice. He is very through and follows up to ensure all is well. :) 100/10 in my opinion! Great service.

Junior and Nader came as schedule and on time to install a garage heater in my double attached…read moregarage. Took them nearly 3 hours to do the gas line and hot dawg heater with thermostat just this morning. So far very good no complains. I asked about the noise or sound the new heater made 'is that normal?' but he said that it was like my furnace and as soon as it is warm enough reach the warm temperature it'll automatically turn off. It heats up fast too like 5 mins when I know I will be going to stay or work in garage.

I woke up yesterday to 12 degrees in my house. My handyman was already coming over to do some work,…read morebut couldn't get here until afternoon. I was panicking. ESPECIALLY when my smoke detector or carbon monoxide detector started going off! Not knowing if I'd slowly die of carbon monoxide poisoning was scary-- especially on the coldest day of the year so far! Fortunately, the lady I spoke to at Acclaimed reassured me that what was going off WASN'T the carbon monoxide detector (once I gave her more details). They couldn't get anyone over here any sooner, but she did refer me to some other businesses to see if anyone else had availability any sooner. For the peace of mind she gave me in the middle of chaos (with the detector blaring in the background), I will give them a fantastic rating. It was SO appreciated!

Our heat pump wasn't functioning, and because of the reviews on YELP we asked them to send out a…read moreservice technician. The communication beforehand was excellent. The technician arrived on time, was courteous, professional and seemed to be competent. After about 30-45 minutes he told us that we needed to replace the heat pump and that it could not be repaired. We paid the service fee of about $200 and asked that they send out someone who could give us a estimate to replace the heat pump. 2 days later another technician came out, and gave us an estimate. Again, he was on time, courteous, professional and friendly. I mentioned the need to replace the heat pump to a friend who lives in our building. He mentioned another company and so we called them to get an estimate on replace the heat pump. They came out, and looked at it, asked some questions, did some maintenance and the heat pump is working! No replacement needed! Getting this 2nd opinion saved us literally thousands of $. We are so grateful for the other company and will probably not call Acclaimed! again for a repair - since either their technicians are not competent, or they tried to sell us something we didn't need. After I posted this review, the owner of the company apologized for the misdiagnosis and offered to refund the initial service fee. He was very polite, listening and we had a good conversation. He handled this with grace and so much better than other owners. I'll raise my rating to a 2 from a 1 because of this call. It was appreciated.