Best Buy delivery they are not dependable. The first scheduled time I was called and told the wrong…read morecolor washer was put on the truck so I must reschedule. True it is free,but I rather pay a fee than to lose a days pay. The second time I rescheduled I was given a date time,about 30 minutes before arrival time waiting all day,I was contacted told I had to reschedule. I went into the store 20 minutes away explaining the problem.The salesman looked in the back,the washer had never left the store.Now this is they third time over one month trying to get a washer.I was given a time frame 7am to 7pm,the store is 20 minutes away .I went into the store and spoke with a manager,no results. The public is not making major appliances purchases at this time,the are focusing on keeping a roof over their heads and food on the table.Best buy with the no caring manner is turning the public off. At this time 9:30 delivery date,I need a 4 hour window of when my delivery will arrive .If not I will cancel and go to loads,very dependable in the pass.Good customer service, maybe Best Buy needs to take lessons from Lowe's.