Everything went extremely well! I'm a returning customer and very happy with Tim's customer…read moreservice, knowledge, and technical skills. I initially called on AT Appliance in 2020 to service my refrigerator motor. When my refrigerator was leaking water this time (6 years later) I found my previous receipt of service and called AT Appliance again. They were very responsive and scheduled me for next day service. Tim called me before his arrival and was able to repair the leak and also returned today to replace the water dispenser part that I requested. Looking at my previous receipt from 2020 it turned out Tim was the same technician that helped me back in 2020. I was pleased to realize this and also to experience the same quality work that was done back then. Tim really went above and beyond to deliver reliable quality service. His work is honest with transparency, clean and organized. I appreciate reading reviews of other customer's true experiences and wanted to make sure to write this review to share with others that are looking for a creditable appliance service. I highly recommend Tim's service.

The dryer stopped working despite being relatively new. Tim came out to the house later that…read moreafternoon had the problem fixed in about 45 minutes. His charge was less than I expected given the amount of labor he put into it. Polite, on time and extremely competent.

The guy is good, punctual, reasonable. Will definitely call again…read more my refrigerator fan broke. Called late Sunday night. Got a text message and set up Monday afternoon appointment.

Paul did an all around great job. Easy to work with and communicates well. Very transparent and I…read morefeel he was honest.

German from Royal Appliance was incredible! Our dryer went out and we needed a quick turnaround for…read morea fix. German was fast and reliable and rates were very reasonable. We will definitely be using German and the Royal Appliance Services team for any future needs and highly recommend them.

The technician arrived in the time window promised, diagnosed the problem quickly and thoroughly,…read moreand fixed the problem quickly. He was very professional and pleasant. And our dryer is working well again.

I highly recommend Johnny for any appliance repair needs! I had a few issues with my dryer and…read moreJohnny was able to squeeze me in at the last minute, which I truly appreciated. He was extremely reliable, professional, and affordable. He not only fixed all the problems I originally called him about, but also noticed and took care of a few other issues I wasn't even aware of. You can really tell that he takes pride in his work. He was very thorough, clean, and paid close attention to every detail. His service was excellent from start to finish, and he was friendly, knowledgeable, and genuinely enthusiastic about doing a great job. It's hard to find someone this dependable and honest these days. Thank you so much, Johnny, for the amazing service! I'll definitely be calling you again for any future appliance repairs and will happily recommend you to family and friends!

Johny is the man! He came out today, same day I texted, and did a great job servicing my dryer…read more It needed some new rollers but he went through the whole dryer to give it a tune-up as well. Was very respectful. Went above and beyond my expectations.

I highly recommend OC Pacific Appliance Repair. My 8-year-old Whirlpool refrigerator's ice maker…read morestopped working, and Zack quickly diagnosed the issue and fixed it in 20 minutes. The cost was very reasonable, and I will call Zack again for any future appliance repairs.

My dryer broke mid cycle. I called OC Pacific Appliance Repair and they said they will come out the…read moresame day. Zack called when he was heading over. He came opened the dryer and explained to me problem and what was needed. Turns out the belt broke and he had one. He replaced the belt, cleaned my dryer, and put everything back together in under an hour. I appreciate him giving me tips and pointers. They accept Zelle! The price was reasonable and he gave me a receipt along with a magnet after the work. This company is great and I recommend them for any appliance repair.

Fast and friendly. Diagnosed and repaired my refrigerator fan. Came out to fix the fan again when…read moreit had issues under warranty too. Very much recommended.

Fedor is professional, reliable and honest and very reasonably priced…read more I would definitely recommend his services

I had an outstanding experience with this business during every part of the process!…read more Last week, my one year old very expensive Speed Queen (SQ) dryer, which apparently even the guys at the firehouse can't kill, stopped heating. With a mystery on my hands and rage in my heart, I had multiple interactions with SQ. They initiated a ticket with a local service provider, whom I immediately yelped and learned were widely despised! No way! When I found that Coast Appliance Services, with their incredible reviews, were an alternate option for Speed Queen servicing, I jumped at the chance to work with these folks. My initial phone call was quick, easy, and friendly. I received the confirmation call I expected the day before my appointment and was thrilled that they had noted and were trying to accommodate my work schedule. The day of, I received a 20-30 minutes to arrival text and found Edgar in my driveway exactly within that window. Edgar was super professional, efficient, and effective, and the work area was so clean that even my pack of pit bulls, who needed to do a full investigation of Edgar's work after he left, couldn't find anything weird to snack on or track around the house. Amazing! I really appreciated that in a stressful situation, Edgar and this team were so on the ball and keen to explain what they found, what would happen, and that I could call them directly for any future issues. An added bonus? Our dryer dries again! Life is way easier when your dryer just, you know, dries. For those annoying times when it doesn't, I recommend contacting these folks immediately. I've already shared their info and my experience with them with friends and family, and if any of my appliances misbehave in the future, this number will be the one I call! I hope you'll do the same!

This review will tell you everything you need to know about Coast Appliance Services…read more My refrigerator was making a very loud noise. I called another repair company who came to my home, and quoted me over $700 to replace my battery and battery encasement. The man was very young, and I suspected he had no clue what was wrong. I paid the mandatory $100 service fee and said no thank you. (See my other review) Then I called Coast Appliance! They came over right away (father and son, nice family business) and had a look. Within 10 minutes- he tells me I had a loose fan that was knocking around!! He tightened some screws, and VOILA my noise is gone!!! He didn't charge me anything besides the service fee!! This level of honesty and integrity is worth more to me than anything. More than just the $700 that he saved me, it made my heart burst just knowing good people still exist. You can call this company and KNOW that you will be treated fairly and be told the TRUTH about what your appliance needs. I will be calling this company from now on for all my appliance service needs. Thank you so much!! You made my day sir!!!

Great service! I communicated with Tom via text. He ordered the right replacement part, gave me a…read morequote, and texted me when it arrived. We scheduled a time for the repair and he gave me a one-hour window and arrived right on time. The repair was done in minutes. Other places I called wanted to charge me up front for a "service call." Tom was efficient and knew what he was doing for the start.

This guy Tom was paid almost $200 dollars to come out and repair our GE microwave some years ago…read more He said, "he had to take the microwave with him and bring it back to diagnose it properly". Now, at the time we didn't know anything about microwave diagnostics. The only thing that was not working was the heat and it made a loud buzzing sound. The lights, fan, clock, etc., worked just fine. Since we purchased this as part of our remodel and got all products GE for the kitchen, we left it there. However, Tom brought it back (more than just a couple of days) and said, "it is probably the capacitor or the magnetron - which is too expensive to fix, and you might as well purchase a new one". Well, we purchased another one and put that one in a different room to use and just used this other for the fan, clock and light. Forward, I learned how to diagnose these things and found out right away that he stole our working GE magnetron (which has been replace by a Samsung one) with a NON-working LG one. No one else has ever worked on this microwave. Contacted Tom and he gave really immature responses, which were not ever real responses. He argued and basically texted me a flip off finger and told me in words to "F- off!". I would not recommend him for anything. He may have done right with another man or a head of household, but if you are single and or elderly - don't even bother with this guy. The positive comments on him are probably his relatives. Do you see he doesn't supply a license number on the cards/stickers he leaves you with? He is a scammer! He installed an LG and that part number shows non-compatible with any other brand besides LG! This has been verified by both companies.

As it turned out we didn't use Appliance Repair Professionals to work on our washer. The reason is…read morethat day the person I spoke with, Nick, was very honest and after I told him the symptoms, he said most likely I'd be throwing money away to pay for the diagnosis service call. Nick also spent considerable time to give me a full description of the inner workings of the washer that led him to recommend buying a new machine. Being an engineer it was obvious he really understood the mechanics involved. I appreciate that he took the time with me where two other companies I spoke with just wanted me to book them and pay for the service call to come out for an evaluation.

Although I decided against getting my dryer repaired (the price of the part was more than the…read moredryer) Yury was kind enough to help me out and gave me additional info to get a different option for my needs.

Staff: What a great group of people. I especially loved how…read moremy first repair guy Andrew sent me an email before arrival with his name and picture. The same happened when Roman came out for the actual repair. Such a thoughtful gesture for customers. Quality: Really good service and communication. Very impressive! Value: About $600 to replace my oven thermometer and control board. This was way cheaper than replacing it. Overall: They serviced my oven which was broken. It wouldn't turn off. I recommend and will use them again if I ever need their service again in the future.

First and foremost do not go to DryerPro (https://dryer-pro.com/). They are scammers - absolute…read morescum of the Earth Now that that's out of the way, my technician Kevin was great! Explained the problem, was punctual, professional, etc. Would highly recommend and will go back to them if needed in the future