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Max Deane Law

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Pence Law Firm

Pence Law Firm

(4 reviews)

Ms. Pence represented me last year in a guardianship matter. She did an OK job, not terrible, and…read moreI was at least grateful that she was available on short notice in an emergency situation. I agree with other reviewers that her office is very aggressive with billing time - for example, I remember being billed at one point something like $25 for the privilege of having dropped off some documents in person at her office. My main complaint relates to more recent experience. I needed help with a guardianship matter and rationally sought her assistance as she was already familiar with the background of the situation. I had to wait about two and a half weeks to get a consultation but once I finally got through to her she claimed to be willing to represent me. However she never responded to a subsequent email and two phone calls when I attempted to follow up. End result was that I wasted about three weeks when I could have obtained immediate assistance elsewhere. Unprofessional in my opinion, not sure whether this was malice or disorganization.

Disappointed by my experience. I was charged over $13K more than the original quote, and we never…read moreeven made it to court. Communication was poor, key staff assigned to me left mid-case without notice to me, and there were serious lapses in handling critical matters, including nearly sending the wrong response to opposing counsel. When I raised concerns, in a panic about that outgoing wrong offer and not knowing my main contact was gone, I was told I was being emotional. Ms. Pence then withdrew from the case abruptly, leaving me unrepresented just before discovery. I've since taken further steps through appropriate channels. Would not recommend. NOTE TO THE FIRM: No need to respond publicly here since you never replied to my email requesting a summary of your case progress and strategy for my new attorney. I was told you wouldn't respond post-withdrawal. You can reply to my formal complaint.

Max Deane Law - personal_injury - Updated May 2026

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