I call them for all my glass and mirror needs....they are…read morethe best !! And they did a great job on a small mirror project that I couldn't even get several other companies to think about. Very professional , friendly, & competent !

Action Glass replaced a couple of broken windowpanes for me. They were professional and friendly…read more They were able to get the work done quickly and the job was well done.

Be advised if you are in need of a professional company with great service, I honestly and most…read moredefinitely recommend utilizing Glass Guru. First of all upon contacting the company you will be greeted by Clay or Wendy and they will listen to your concerns and needs without walking over you and trying just to sell you something you don't need. Second, they will send out a representative in a short and timely manner to give you a estimate and observe and explain what they can do for you. NOTE: During this process they will listen to all your questions and WIll NOT attempt to just make another dollar off of you. FYI- I attempted to gain three estimates by three different companies with Glass Guru being one of them. The other two showed me a very poor experience by one showing up and asking me what the dimensions were and did not in my mind look like they should be earning my business. The other company didn't call back as they stated or show up to give me a proper estimate. Clay, with Glass Guru arrived and tackled the scenario right away and took many measurements and showed me, and made me feel comfortable that he knew exactly what to do for the job at hand. I highly recommend this company to each of you that need services professionally completed either in your residence or businesses. Clay and Wendy, I want to say thank you very much and may God Bless you throughout your business and life's. Y'all truly are the best and I wish y'all all the success in the future. I will be utilizing you again for all my needs that may pop up at anytime in the future. You get a five star rating out of five in my mind.

We used Glass Guru to build a complicated shower enclosure for our recent primary bathroom remodel…read moreand they did an amazing job! They were extremely professional, the price was reasonable (considerably less than the next closest estimate), and the work was flawless. Our enclosure was ready at the promised time and promptly and expertly installed. We could not be happier. Glass Guru of Lubbock exceeded our expectations!

We recently got new windows for our house. I conducted extensive research & fou d that their…read morewindows are AAMA certified & have the highest average efficiency ratings from the NFRC of any window sold around Lubbock. I was unable to be there for the first sales appointment, so they came back & showed me their windows again! The order only took about 6 weeks to fill & they installed right away. Installers did a great job and even re-set the dining room table after they finished cleaning up! Overall this was a great experience & I highly recommend them to everyone!

Quality Exteriors did a fantastic job installing our windows. The windows came in about a month…read moreafter they were ordered, the installation crew called and setup an appointment when they would be here to install the windows. It took the crew about a day and a half to install our windows and clean up after themselves and bam they were gone and all 17 windows looked great. They had one young man inside with a vacuum cleaner cleaning everything. We got our 1st full months electric bill and July was hotter than last year and we used less electricity this year and our bill was about $30.00 less than last years. That sounds like money in my packet and that is the way I like it. Quality Business-Thats my kind of business. I would highly recommend this business to anyone.

Awful customer service ! Took forever to get my windows, when they finally arrived they weren't…read morecorrect. It was like pulling teeth to schedule an install. The manager at the office is rude and only tells you what you want to hear! Save yourself time and stress, go elsewhere ! Do not recommend.

We chose Window World to replace 16 windows in our home and we are so happy with the final result…read more We've never replaced more than one damaged window in the past. This time the windows were just plain old and worn. We didn't have to replace all of them but decided to do so because of the quality of the product, installation sounded organized, and the job could be completed in a reasonable time period. The job they did was outstanding in every way. Every person with the company was pleasant and helpful. Installation was neat and clean and not at all disruptive of our home routine. The installers were very enjoyable to have around. We were able to ask questions and we received thorough instructions on how to operate every window installed. Rod told us we would enjoy how these windows enhanced our enjoyment of our home. And he was absolutely right! Our home is unbelievably sound free, weather-proof, and so easy to clean! We've always loved our home and our new windows make us love it even more. The remarkable truth is, Window World couldn't have done a better job and we have already referred others to them. Rod and his staff actually made this such a pleasant experience for us and we recommend them without reservation. Five stars aren't near enough - in our book, they rate a 20!

UPDATE: 7/2023 The first two sliding patio doors had to be…read morere-ordered due to the original measurements being wrong by several inches. (These are $15K each. We did not have to pay for their mistake.) Ultimately, the new doors were ordered and installed correctly after several more weeks. BUT this is because our project had their best contractor/installer (Anthony) on it. Anthony did a fantastic job, and was apologetic for all the issues (obviously, he personally had nothing to apologize for - but his employer does). The local supervisor/foreman quit the same day he visited with the new installer, and realized the measurements were incorrect. The installer (nor us) had any idea the foreman was about to quit (after abt. 4 months on the job); but he inherited all the problems. At no point during this time, did anyone from Pella management (in Dallas) bother to contact us, provide more context, or just as a basic courtesy. They were entirely hands-off, leaving all the issue to the local office, which is apparently in bad shape. To Pella North Texas: SHAME ON YOU. This is BAD BUSINESS PRACTICES. 100% Stand-up for your product/service. Don't just leave your employees/crew and customers blowing in the wind. To Pella Corporate: If your associates who operate at the local level can't get their act together, then perhaps you should consider pulling your license/sales agreements... assuming you care about your brand. Case in point: We will never do business with Pella (any location) ever again.

I met Stephanie McFadden to get help on replacing all of my windows and doors. It was a great…read moreexperience. She is super knowledgeable about the products and helped me find the best windows and doors for my situation. She is also a pleasure to be around which makes the process that much easier. Tyler and Coby came and did the walk through for accurate measurements and asked very detailed questions to make sure that everything turns out perfect from beginning to end. I feel very confident that what I ordered will be an exact match and a seamless project from beginning to end. So glad I came to Pella!

Sam is amazing! He was quick to set the appt, came out and measured and gave me a quote that was…read morehalf of what other companies charge. Once we ordered our shades, it only took a couple of weeks for them to arrive, and Sam and his team came and installed the next day. They look amazing and the quality cannot be beat! I would definitely use them again without hesitation, and highly recommend them to anyone looking for blinds, shades, or shutters.

Highly recommend Elite blinds. Very nice people and great service! Nice quality blinds.read more