If I could give less than 1 star I would this lady starts off nice and sweet after about 2 months she promised to have me into court over my child custody within 30 days. After charging me $441.96 to type a 3 paragraph court doc I had to contact her several times, 2 1/2 weeks later no paperwork and no response from her at all.
Contacted her again she is short fused, unprofessional, huffs, and puffs when you begin asking questions.
Her reply "it's been filed" (on repeat) do you have a filing number? "No" excuse me? Why? "It doesn't work like that" what?
After applying pressure 15 calls later she huffs and puffs "Susan please get me the filing number for his case" Here are you ready reads it to me like I'm a typewriter gets angry when I ask her to repeat it so I understand.
Due to the weekend following week I contact the court they claim the filing was improper and rejected the motion.
Contact her back again at this point ask for a refund "wait I'll look into this" no It's been 2 months you should have already been looking into this I've only called 15 times, and I'm not even in the Court cue of cases to be heard. Y
Your attitude sucks (thinking out loud) as a supposed professional getting angry because I'm asking you for a filing number.
Don't think I didnt take a mental note of your unprofessionalism just because I didn't react. If it was up to her it would be a year from now I'm in the same boat.
I called her back still no phone call back as she said she will supposedly look into it again. I call her back for a refund again she claims it's been filed the court told me it was reject I tell her again.
I said it's too late now I want a refund I asked you yesterday for one. Her reply "don't mean your going to get one, I'm done with this" hangs up in my face blocks my number.
Have to spend an hour because the transaction was almost 2 months ago tracking down the credit card I used. Now more time spent calling explaining and asking the financial institution to intervene.
Unbelievable the stress humans cause other humans in life. Everyone over charges these days let's face it! At least provide the service your overcharging for I mean come on.
I've never wrote a yelp review before but hopefully this can help someone else not have to add the extra burden upon thier life by reading it through.
We pay for a service to avoid hassle somehow with this I endured the hassle if I would have just done it myself, on top of wasted time, and dealing with a heartless person unbelievable.
No lack of regard or sympathy to a person's challenges they are faces or concern for that matter just want to snatch your money.
Run for the hills you heard it from me. If I would have known I would have taking a 2 star service over this lady trust me your better off at least hopefully you may not have to fight for your money back when requested! On top of all the inconvenience they cause you. read more