Before anyone considers ordering from Maury's music, I would like to share my experience with this terrible company and hope that you will not make the same mistake I did in dealing with this unethical and dishonest company and person, Maury. I ordered a guitar from Maury's Music on June 14, almost two months ago, and it never came. I talked to Maury personally and he refused to refund me or ship a new one, so I filed a dispute with my credit card company. Then Maury called me immediately and begged me to cancel the dispute and personally gave me his word that he would refund me if I would cancel the dispute. He said that since they are a small business, a dispute could really hurt them. So I canceled the dispute, trusting that he would fulfill his end of the bargain, and not wanting to hurt a small business. Then for a day or two Maury claimed he was trying but it "was not working" and I told him to just send via PayPal or something if necessary. He ignored me. Maury then came back and said that he refused to refund me and would no longer be responding to my emails. Since then I have not heard from him. I tried re-opening the dispute and the credit card company refused because in between when I canceled the dispute and tried to re-open it, Maury's Music took the money back, which for some reason means they cannot or will not re-open the dispute. I now know that Maury knew this would happen and never had any intention of refunding me. He lied to my face and was holding me off so he could get the money and I couldn't re-open the dispute. So in the end, I paid for the guitar but never got it and have no hope of ever getting it. The credit card company won't refund me because of what Maury's Music did. FedEx said they cannot find the shipment, and their rule is that they will only work with the merchant to find a lost shipment, not me. Maury's Music is doing nothing at all to help me. I haven't heard from them in over a month (since July 11) despite a half dozen attempts to contact them in the meantime. Nothing has changed in the FedEx tracking information and I have no hope of ever getting my guitar. But Maury's Music has my money, which is what they wanted. If you like giving money away for free and being lied to, then go ahead and buy from Maury's Music. If not, choose a more reputable dealer. If anyone wants proof, I'm happy to send them the email chain that proves all of this. read more