I have nothing but great reviews about Meritus, from beginning to current. I was referred to Dr…read more Jamal for a pretty big surgery on my back (removed an infected cyst). The staff at his office have been wonderful. Post surgery I had to stay at the hospital for 4 days while the pain and vitals were managed as well as the supplies I needed (have to have a vac on my back) arrived and post-surgical care (have to have my dressing changed 3x weekly) was set up. While at the hospital the nurses, CNAs, techs, dietitian, and staff were incredibly great!! They definitely took care of me and treated me with respect, kindness, and professionalism. Hospital visits and stays are never fun and no one likes to be there so how you're treated during a vulnerable and unpleasant time makes a huge difference!! Everyone was very thoughtful, didn't experience any disrespect nor rudeness. Yes, there are different cultures and personalities, but I was very happy with how they took care of me during this painful and uncomfortable time. Thank you all!!

The Dr's and nurses are fantastic. I've had a few issues with their administration team- with the…read morereferrals not being transferred in a timely manner and having to cancel appointments. Note to others who are reliant on referrals- call to check that the referral is there before you go!

I was told to take 1000mg of Tylenol 3 times a day and supplement with 1000mg of Ibuprofen in…read morebetween that if I was still in pain. The Dr didn't talk to me about my x-rays or MRIs to explain where my pain was coming from. He said that he looked at them but I don't believe that he did. He had me walk back and forth, pull and push with my arms, he stretched my legs and hips and that was it. He made no reference to anything specific in my MRI, nothing about my scoliosis, the bone spurs pinching nerves on each side, nothing! I would recommend that you go somewhere else if you ate looking for help with pain that doesn't involve thousands of milligrams of pain medicine.

I have been going to see them for over 2 years. Audrey has been excellent. She's willing to listen…read moreand takes her time to answer any questions. Has a pleasant and sincere attitude. The whole office from the ladies out front to the assistants doing the intakes. My last appointment was at 8:40 I got there at 8:05 told them I had another appointment at at 8:45 in Smithsburg, they took me back within 3 minutes did my exam and was out by 8:20. Thank you Dr.O and the entire staff.

I sent a non-emergency question Saturday night and early Sunday morning, Dr Beckwith responded…read more When I have an appointment with him, he always answers my questions and is never rushed. I would recommend him to anyone. I am 71 years old and know I am receiving the best care I have ever had.

I visited this facility a few years back with bronchitis. The reviews stating the staff are often…read morehaving inane conversations is pretty accurate. Even though I was the only patient there, the doctor took almost half an hour to see me after I was shown to a room (I heard him pass by my room whistling Christmas carols a few times). The staff gave me minimal care, misdiagnosed me (went to a different UC that gave me the correct diagnosis and medication a few days later) and gave me a referral to get a CAT scan at the hospital before sending me on my way. Luckily, I called my insurance company to find out CAT scans weren't covered without prior authorization and found out I didn't need one, anyway. I was not impressed with my initial visit. About a month ago, I took my nephew here for a dislocated finger and the same doctor saw to him. This time, the doctor knew exactly what he was doing and was nice, professional and fixed the problem. Maybe a few years of experience helped, or maybe it's because the problem was more obvious?? The staff was still more concerned with talking to each other than us, though. Either way, I'll visit this location in an emergency, but I prefer the other location near Paramount.

This was the biggest waste of my time that I've ever experienced in my whole life. As soon I had…read morewalked in there were bugs on the floor crawling around. I spent an hour an 15 minutes for them to tell me I have a viral infection which I had previously knew and prescribed me nothing. All the staff seemed as if they didn't know what they were doing. I would've felt better if I had just taken a shower. DO NOT come here.

Dr Roemer performed my husbands foot surgery and my husband was very pleased with not only the…read moresurgery itself, but the wonderful service he received. Dr Roemer is very knowledgeable, friendly and professional. He is easy to understand when discussing your medical issues and is happy to go over any questions that you may have. The staff at the office is wonderful! They are very helpful and friendly. They take their time with you and are always available if you need anything. The location of his office is very easy to find and centrally located. I definitely recommend Dr Roemer if you need a foot and ankle specialist.

My second and last experience with Dr. Roemer. Sullen and very arrogant, does not listen to the…read morepatient. One person walks on my feet and it is not Dr Roemer.

Overall unhappy with how they treat their patients. They make you feel stupid and act like you…read moredon't know what you are talking about. One doctor told me one thing and the next told me something completely different. Save yourself the heartache with having to go back a fourth with someone who won't even listen to you.

This place is absolutely terrible. They do little to nothing to help or make sure you're taken care…read moreof. Everybody in this establishment is very rude. I had to do a three hour glucose test when there was nothing wrong with me and they bruised my veins. I was about to faint driving home. They don't focus on the health and happiness of the mother carrying the child. The hypocrisy of this place is outrageous. if you're looking for a doctor for your pregnancy journey, please don't choose this one.

Hagerstown office scheduled me for an appt when the Dr was in the Waynesboro office.... When I got…read morethere they told me they had left me a voice mail, but when I checked I had never had a call from them. Wasted time and money to take off work for a cancelled appt. Looks like all the reviews are correct, the practice is a mess.

I really didn't like the woman I worked with here. These people didn't really seem to care much…read moreabout your progress or you in general. They book slots to have one person working with up to 3 people at a time. So when your done with one thing you have to wait for the next instruction and it waste a lot of time. Do yourself a favor and go to Active Physical Therapy on Opal court.

I have seen Dr. Schiro sporadically over the last 5 or so years for minor issues and have been…read moreimpressed at every visit. He is approachable, thorough, and knowledgeable. Equally important to those qualities is that he spends the time needed to assure all of my questions are answered.

I had Dr. Krishnamoorthy as my primary care provider for many years. I found that he was typically…read moreon time, patient, and really listened to me. He normalized my concerns and always offered solutions to those that he could fix, and referrals to anything that may need outside attention (ie: MRI, therapy, etc). He provided me with reassurance and took a nonjudgmental stance. I really appreciated having such a kind, accessible, and consistent practitioner. I would recommend him to anyone that desires person-centered care.

I had two telemedicine sessions with a nurse practitioner from this office in April and May of…read more2020. This was a follow up to my visit to Urgent Care for a post-covid illness. Meritus is not charging for telemedicine visits but this office charged me $77 for my first visit and $306 for the second. I am currently disputing these charges. I had blood work done at Urgent Care and was told that the results were normal. I told this to the nurse practitioner at this Internal Medicine office, and she used this as the basis to keep telling me that I was fine. She pulled up my record as she was speaking to me, because she knew my age and other details about me, but she never bothered to check the blood panel. I have since discovered that my blood panel had five items outside the normal range. When I was able to see an actual physician in June, she told me that my blood panel indicated inflammation, infection and some level of dehydration. She immediately diagnosed my problem as a cytokine storm. She recommended Ibuprofen and antihistamines to reduce inflammation and my body's immune response. There were additional drugs she could have prescribed if I had seen her earlier, when my symptoms were more severe. There are limitations to telemedicine and it is no substitute for seeing a physician in person. My main issues with my telemedicine sessions are: The nurse practitioner never even looked at my blood panel; She told me to stop drinking electrolytes because I was NOT dehydrated (when I was); She told me to stop taking Ibuprofen (my doctor told me to take it to reduce inflammation); She told me that the symptoms I was experiencing were too far removed from my covid infection to be related (my doctor told me that cytokine storm lasts 2-3 months, and I was in this time frame). She tried to trouble shoot it as a freestanding problem, and prescribed a medication which she said would raise my heart rate and dehydrate me. This was very alarming to me as my heart rate was already elevated and I knew that I was dehydrated. This Internal Medicine office called me and tried to set up an appointment in person with the nurse practitioner who did my telemedicine visits. I said I was not comfortable seeing this CNP and asked if there was a physician I could see. I was told that a nurse practitioner is basically just as good as a physician. I declined to make the appointment at this office and found a physician elsewhere. I never received a bill in the mail for these charges, only noticed them when I logged on to print my records (and I had to contact someone in Meritus' IT Department to create an account to be able to access these records). I was charged around $1000 by Meritus for the Urgent Care visit, lab work, and these two telemedicine sessions. I got basically nothing out of this and had to see a physician anyway. The Billing Department said it may take two weeks to reverse the charges for the telemedicine visits, but I suspect that I am going to have to keep fighting it.