Great selection of high quality shoes and the owner is very accommodating. If he doesn't have what…read moreyou want, he's very good about trying to get it. The shoes are more expensive, but they are worth it.

The selection is amazing, however customer service is lacking…read more Went in and a lady with bright blonde hair was absolutely rude. Didn't seem to want to help. When asking questions she was rude and short acting like I was an inconvenience. Then would continue to socialize with her friend. I'd rather buy the merchandise online from the retailer than have to deal with the hostility.

I came into this location in hopes of finding a new bra. I have been Victoria Secret for years but…read morejust have gotten slightly tired of the "cute" look. I needed something more full coverage that'll last. I came in and explained to Sharla I've been wearing a 36DDD for years but I've began to notice a lot of spillage and is causing my shirts to not look so good at work. It was causing a lot of insecurities as I always felt like everyone could tell my bra didn't fit. She took SO much time to help me find the right bra(s). I felt bad for having her walk back and forth so many times but she didn't complain or make me feel as if I was bothering her. She would come in and check on me every so often to see how the ones she brought fit and it made me feel very comfortable. I was a little nervous going in and I'm so glad she was there today. I know not everyone appreciates little things like this but it made my entire day. She was so sweet and I hope she knows that she's an amazing worker.

The gal I spoke with was very professional and courteous!! What a nice and pleasant encounter for a…read morechange! Some stores have really went downhill because of Covid issues. But this person couldn't have been nicer!!

I popping in here hoping to get a set of pink wedges to go with a dress for a wedding…read more.. There were rows and rows of shoes. Helpful staff. Alas no pink shoes - i was in the wrong season, but i did get some amazing shiny red strappy wedges for a mere $5. So my color pallette for the event changed, but i had some great shoes that wouldn't fall into the grass at the event! Lots of shoes and options. Definitely pop in and get yourself some shoes.

My daughter and I needed shoes. And this is one of the only shoe stores (that I know of) in…read moreSpringfield. I enjoy the environment when you walk in and walk around window shopping for shoes. Some of the staff are very helpful and attentive. One gentleman hosted a 10 minute sale in the store and he was the most helpful out of all the employees I spoke to the day we went shopping here. The price of shoes is more than reasonable and so far the quality is good. The only two issues I had were: 1. The bathroom (women's) doesn't have a changing table for little ones. We ended up going next door to Target. 2. Some of the staff were not as attentive as they could have been. During our visit, there were at least 10-20 people in the store and two of the employees at the checkout stands were just chitchatting as a woman was standing in front of them waiting for them to finish their conversation before trying to ask for help. If you've worked in retail then you know how to pause a convo, help customers first, then continue that conversation when able. This isn't a major issue but during a rush, it's more noticeable. This store does carry some shoes in wide sizes. Most may need to be ordered though. Other than those things, this store is helpful. Kindness: 4 out of 5 Getting help: 4 out of 5 Cleanliness: 6 out of 5 Finding what you're looking for: 4 out of 5

I took my mother(age 93) to purchase two pair of shoes. There was a young man who greeted us and…read moreasked if he could be assistance. He went out of his way to make sure she was most comfortable and provided her with not only assistance in selecting various styles but looked out for her safety. His name was Athony and deserves high praise. Thank you!

Since Mossers shoes closed, I've been looking for another shoe store. DSW has lots of good shoes…read morefor men but doesn't do individual fittings. The check out was good and the prices are ok.