My boyfriend purchased flowers for my mother's funeral through FTD. He paid $250 for them. When they arrived, they were already wilting. The arrangement he paid for was supposed to have 10 white roses, there were 6. He paid for the "middle arrangement" and it was clear we received the cheaper one. I understand that it was kind of last minute, but I feel like they should have informed us. Or refunded us. We were just too upset to deal with it. read more

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Very helpful in recommendations and doing a delivery for us. Flexible in how they prepare a dish garden with floral emphasis read more

My sister and I wanted flowers to drape over my mom's casket but weren't sure what we wanted. The two women working there not only helped us choose the flowers we wanted but also helped match them to the color of dress we had picked out for our mom. They were beautiful. Thanks read more

Once again, they knocked it out of the park. I asked for something colorful and happy for a youngster, and they surely delivered! The person taking the order was professional, kind, and had good suggestions. I always try to shop local, and this is why. read more

I live across the country from my parents and rely on Matzke to send them flowers for their special occasions. Matzke's is friendly, responsive, and attentive to my particular requests. I always ask for something unusual, very different from what's displayed on their website, and they come through. They listen to what I'm saying even when I'm being indirect, and they find the right words to get at my meaning. I love their service. Also, they keep my information in their records so I never need to provide it twice -- my name, my billing information, and the delivery information. This is beyond convenient for me! read more

Maztke comes through during a sorrowful time. I had originally placed an order for my best friend's dad's funeral with a different florist and they cancelled the order last minute. I called Matzke and they were so very kind, thoughtful and helpful in getting not only the arrangement I wanted sent but had a great idea for a keepsake as well. I would highly recommend the product (which they sent me a photo of) as well as the top-notch service you will receive. Kathy from Houston, TX read more

Personal Attention is what dealing with a florist all about. Matzke always knocks it out of the park for me when I need to send something by phone or online. read more

They did a beautiful job on our daughters corsage for prom. Light green orchids that were just beautiful. We will be back. Thank you!

I have repeatedly called Matzke's for both my grandmother's birthday as well as my mother's birthday. Both were enormously pleased with the arrangements they received from Matzke's. Not living in the Elkhart area any longer, I still wanted to use a local florist as my family is still there. They delivered the same day and both my mother and grandmother said they were beautiful. Thanks Matzke's, for making my life a little easier, many times over. read more

Staff isn't the friendliest. Spoke with a Heather multiple times and she was so RUDE, I ended up ordering flowers elsewhere. I have not recommended Matzke since then. read more

I needed to get some balloons in a hurry and Linda came in early and helped me out. I couldn't be happier. The flowers in the store were so fresh and fragrant. This is a GREAT FLORIST!! With service like this, I will definitely be getting all of my flowers and balloons from Matzkes! read more

I used this florist because of reputation but they use a business practice that really is offensive. They charge for the product, they charge for delivery, and on top of that they charge a service fee. I did not notice the service fee until I had already checked out. I would not use them again based on the fact that they use this little slip in charge to rip customers off. I am sure they do not charge the walk in customers a service charge and they have to actually spend time with them. On the online all they have to do is print off the order and fill it. Will not use them again based on this little rip off! read more

I ordered flowers a day ahead and when I stopped to pick them up the door wasn't even unlocked at 8 a.m. which is their posted opening time. The roses were brown and very full already. I asked if they had something else, and, although they did and changed the order for me, they tried to tell me the full bloomed, brown-tinged roses were absolutely fresh and would last. I did not just fall off the turnip truck. I am, however, happy with the change they made. Just not happy with what they initially tried to convince me was fresh. read more

We just had our anniversary and were talking about our experiences. 95% of the experience was great, but our experience with Matzke was less than impressive. If my wife wasn't as laid back as she is, we could have been in for an emotional mess. Matzke did not deliver what they promised on many levels. For one, the colors of the bouquets were not what we ordered. The roses were the wrong color. We were also supposed to have green hydranges...which my wife was extremely excited to have. When the flowers arrived at the church, they were ARTIFICIAL. Are you kidding me? Not in one of our discussions was this even remotely a possibility. In addition to this, a runner was supposed to be delivered with the flowers for the aisle. When I notifed the delivery guy of this, he assured me he would be back in time with the runner. He came back less than five minutes prior to my wife walking down the aisle. Way too late....could not use it. Again, we are pretty laid back, but anyone considering using Matzkes needs to know that they might not be able to deliver on their promises. If your bride can accept that on her big day...consider it. If not, good luck...you may want to look elsewhere. read more