5 stars for the large floor room-- for the VARIETY of brands, styles, & sizes. 5 stars for FLOOR…read moreSERVICE. 5 stars for PHONE SERVICE. Five stars for DELIVERY by a fast & friendly independent contractor. And lastly, 5 stars for the SALE that ran thru Dec 7! That's 25 stars (YES!), but unfortunately I can leave just 5 STARS. After canceling my Sleep Number mattress & wanting a new bed quickly, I ended up here. I'm so happy I stopped in! The showroom is large. I spotted the following available brands: Temper-pedic, Sealy, Serta, Sleepy's, Posturepedic, perfectsleeper, purple, Stearns & Foster, Beautyrest, Tulo, & KINGSDOWN. Customers can lie down on each mattress & adjust the bases to find their match. I took full advantage of this-- I have no pride:) The sale allowed customers to purchase a king mattress for the price of a queen, & a queen for the price of a twin, although not every mattress brand was included in the special. Additionally, customers could earn $300 off the "extras," although that amount could be applied to the cost of an adjustable bed frame (which was my choice). Available extras sold here are mattress protectors; pillows (memory foam & others); blankets; throws; sheet sets; & possibly additional items I missed. With EVERY Mattress Firm bed purchase, there's a 120 night sleep trial. You may return the mattress within that time frame; HOWEVER, bases may not be returned or refunded. NOTE: if you return your mattress, you will pay a $99.99 "return delivery fee" & a 10% restocking fee (not to exceed $250). If you exchange rather than return, that $99.99 fee will be applied to your new mattress, if the replacement mattress is higher in price. Yet, should you tarnish the mattress in any way, it cannot be returned or exchanged, so purchase a waterproof mattress protector here or elsewhere-- I found a highly rated queen protector online for $51 rather than spending $100+ for one from this company. While in this store, I met the most delightful saleswoman-- Natcha. This young woman, who hails from Puerto Rico, could not have been sweeter or more helpful. Before I exited the store, she provided me w/ a written quote. I returned the next evening to finalize my purchase (after first assuring that Sleep Number had refunded my $5,600). Although Natcha was not in the store on my return visit, staffer Linda processed the sale for her-- very friendly woman as well. My hybrid matress w/ adjustable base (that offers two height levels) not only cost me $1,600 less than the Sleep Number bed, but it could be delivered almost immediately-- two days later, although I requested a day further out. (Delivery of my bed less than one week later was $199, which is the set price regardless of mattress brand. The removal of the existing bed is always included in the price.) Check the company's webpage for the "MattressMatcher," a quick 5-step process to determine the best mattress brands & styles to meet your sleep needs, although I found the process a little too simplistic to be of great help. Financing & purchase options are available, including 0% financing if you qualify. I have now slept in my Temper-pedic Queen "Medium Hybrid" bed (which means it has coils as well as Memory Foam). And I love it, especially the quiet adjustable base w/ remote. (The only drawback I've found is that unlike Sleep Number queen mattresses, this Temper-pedic one came w/ just one remote.) I love that EACH ASPECT of my dealings w/ this particular Mattress Firm location was positive! Thank you, Natcha. It's great to be back in a bed (an excellent bed) after seven years of sleeping in a recliner!

Shirley was outstanding to work with. She explained everything to us & answered all of our…read morequestions.

My husband and I decided it was time for a new mattress after repeatedly waking up with back pain…read more The moment we stepped food into Mattress Firm, New Tampa, last week we were greeted and helped by Evan. After deciding what we wanted we told him we would be back. We returned today and were helped by Diana. I honestly cannot say enough about how these two made our decision easy and painless! The process so far has been very straightforward, with our mattress being delivered tomorrow! If you are looking for a mattress, without pushy sales personnel, but instead, funny and kind staff go see Diana and Evan in New Tampa! Thank you both!

Extremely disappointed with both Mattress Firm and Tempur-Pedic. DO NOT make any purchases here! We…read morepurchased a Tempur-Pedic mattress protector specifically to protect our mattress, yet the protector failed and allowed liquid to penetrate the mattress despite proper use and timely reporting. The former store manager, Genaro, initially assisted with the warranty process, but after he left the store, the new manager essentially stated that it was entirely Tempur-Pedic's decision whether or not to honor the warranty. Tempur-Pedic then acknowledged the protector failure but declined to repair or replace the mattress, relying on "at our discretion" wording in the warranty. The most frustrating part is that the protector was marketed as protection for this exact scenario. If the protector fails and the customer is still left with a damaged mattress and no meaningful resolution, then the warranty provides very little real value. For premium products with premium pricing, I expected significantly better customer support, accountability, and willingness to stand behind the product. Terrible experience with the store and even worse experience with Tempur-Pedic customer service.

I wanted to take a moment to express how fortunate Famous Tate is to have Jim Quigley as one of…read moretheir sales representatives. I have been working with Jim for years, and from the first time I met him, he has always been incredibly helpful and knowledgeable about all the products you offer. He provides great, straightforward advice and is very transparent and fair when it comes to pricing. Jim is the best in the business. Whenever I have a question or need anything, he is always quick to respond, whether it's help with warranty issues, quotes for appliances, or recommendations--be it via calls, emails, or texts. He consistently goes above and beyond expectations. I recommend him to all my clients in real estate. Most recently, he answered numerous questions and assisted me in purchasing the Café Series range of my dreams. He also helped me connect with Premier Installation, who provided exceptional customer service. When it turned out that my electrician had installed the wrong outlet, Charlie from Premier Services Installation came out on a Saturday morning, to change it for a reasonable fee--because Jim had asked if he could help me out so I wouldn't be without a stove over Labor Day weekend. I am so grateful to have met Jim and to have so many wonderful appliances from Famous thanks to him.

Customer service is great...until you purchase the appliances. The sales agent was extremely rude…read morewhenever we tried to schedule delivery. One appliance was backordered and they never called with an update. It took over 2 months to get it in. We were always given a date of when it would come in, that date would pass and never heard a word from them. We always had to call. Look elsewhere for appliances. Even buying directly online has better customer service.

I purchased a Whirlpool washer in 2024 from Famous Tate. Plus Extended Warranty. I have been…read moretrying to file a claim for 4 days. I have been struggling with AI operators and non-working web sites. Finally got through to a real person. He would not proceed with a repair order until I unplugged the machine and threw breaker. I am 86 years old. How would I unplug a washer? (He would not proceed until I lied and told him I did!). After a long phone call, I have an appointment in 8 days! Don't ever trust a Famous Tate warranty again.

We buy all of our appliances from this store. The selection is very good. The staff are very…read morehelpful and friendly. The prices are very competitive. The delivery and installation are flawless.

I came to the Famous Tate in Brandon, Fl Today with an urgent need…read more We needed a Twin Mattress ASAP Hospice is great but when you remove a bed for two people and you need something for the other partner to use, along with everything else going. You hope you can get things done fast. Branden Was OutStanding He listened with compassion and Helped us get What we needed ASAP . Thank You So Much for easing a very Stress time and Caring for someone you never met. Thank you again Branden Lamb for all your help!!!!!!!

Our family loves this place! (Us & our grandparents) We have bought a fridge, stove, washer &…read moredryer, microwave, 2 mattress sets, and the best dishwasher ever from this location. Their prices are great, sales people are wonderful and we will definitely go back. Highly recommend!

Very helpful. Our bed was del today and my husband slept for 4 hrs in the afternoon. Delivery guys…read morewere great too.

Paid over $1,000.00 for mattress, 2 1/2 years later and it is sagging on the side.....I submitted…read morea claim ,but the manufacturer said because of a juice stain , the warranty was void ....they offer me a 20% discount {MATTRESS FIRM the company NOT the MANUFACTURER} offered the discount.....I paid $80.00 for some 90 year old man to come out and document the claim just to be denied and all i got was the equivalent of a 4th of july sale discount!!! I am ALREADY in the hole for $80!! So I call the store KNOWING the ridiculous mark up on mattresses and the ass man says that is the best he can do!! ...his best recommendation was to "clean the stain and resubmit the warranty claim...(like they wouldn't have the results of the previous submission on file) with zero effort towards customer retention ......no phone call to his boss , not even a fake "let me place you on hold while I ask my manager" ....too many money laundering mattress sellers......they want my business and 840 credit score ....

Great service! Chris greeted us upon arrival and helped us select the best mattress for my son. He…read morewas very personable and explained how each mattress was designed. We ordered with the intent to pick up the next day. To our surprise, Bed Pros delivered the mattress to my home and hauled our old mattress away. I highly recommend Chris Podgorski and his team. Thanks!

I came in on a Friday evening and Matt helped me. He showed me exactly what I came in for and…read moreanswered my questions before I could even ask them! He is very knowledgeable about the products. I felt good shopping here because cause he didn't pressure me to buy anything I didn't want to. I was allowed to lay on the beds while he explained the details of each of them. He made it super easy to decide and threw in a mattress cover for free and I got the Memorial Day sale as well. I think I got a good value considering I bought a latex mattress. They do offer delivery and will take your old one away. If the old one is still in decent condition, they donate it which I think is amazing. I got my mattress delivered the very next day and the guys were quick and professional! I was impressed by their skills, they didn't knock into anything in my house. Overall, I'm so happy I went to Bed Pros. I've slept on my bed only one night but I'm already in love with my bed! I look forward to sleeping now.

I had a really good experience at this Rooms to Go. I entered the store knowing exactly what I…read morewanted (which helps when you go into a huge store full of commission-based sales people). Their kids' furniture showroom is on steroids. As soon as I walked in, I started to second guess what I was really there for. Ultimately, I wanted a blue dresser and matching nightstands for my son's room (he's bittersweetly growing out of the changing table phase). My sales person was Lou and he was very kind and knowledgeable. I really wanted the furniture right away and since I'm a teacher and couldn't be home for the delivery, he advised that I could head down to the warehouse in Lakeland to pick it up myself. I foolishly thought I would fit everything in my SUV. That was on me. As a result, I ended up taking TWO same day round trips to and from North Tampa to Lakeland to get all of the furniture I paid for. The furniture I purchased is of high quality and VERY HEAVY. Thank God for kind neighbors who helped me get it up my narrow staircase. If I'm ever in the market for new furniture, I will likely return to this Rooms To Go. I do like Ashley and other brands but R2G has been around since I was a kid and that should be worth something.

I'm extremely disappointed with my experience with Rooms To Go…read more I purchased a sofa from them, and after normal use, it caused visible, permanent damage to my flooring in the exact areas where the sofa was placed (see photos). These are not minor marks--these are deep stains/pressure damage that cannot be removed, effectively ruining sections of my floor. When I contacted the store and customer service, I expected them to stand behind their product. Instead, they refused to take responsibility, offering no meaningful solution, no repair, and no accountability. Let me be clear: This was normal use, not misuse The damage is directly linked to the sofa's materials/feet The issue appeared exactly where the sofa was positioned For a company of this size, this level of customer support is unacceptable. Selling furniture that damages flooring--and then refusing to address it--is simply not okay. I would strongly advise anyone considering buying furniture here to: Be very cautious Check what materials are in contact with your floors Document everything Because if something goes wrong, don't expect them to help you. Very disappointing experience.

Got a good price but delivery was a nightmare. Sale associate never gave me an option to pay more…read moreto set up and delivery drivers not only refused to take the mattress and box spring to the bedroom it was going to, they were rude about it. Saying "It's delivery. It's delivered" and leaving it at my front door. Will never by from this place again.

My wife and I just purchased a queen mattress from here. John A. was extremely friendly,…read morepersonable, and patient as we worked through the different options. Thank you John for the great service, and great deal. When we are in need of another mattress, we will definitely return. This experience was much better than other experiences we have had purchasing mattresses!

I am trying to rebuild my credit after a bankruptcy. They ran my credit report, verified my income…read moreand I got a line of credit at their store. I have purchased 4 items since opening my account a year ago. Was so satisfied with Jackie M,I have used her as my sales associate on a recurring basis. The owners are pleasant, delivery for all purchases was on time. When they say, no credit refused, they aren't kidding. Their products fit my needs for my home and the décor blended well with my other furniture. Would not hesistate to recommend this location. Far Superior to other Badcock's location.Easy to get to off Gall Blvd(301) in Zephyrhills. Great store,owners,employees and products. Fran from Zhills

Babcock furniture works with the clients if something goes wrong with your furniture they do a…read morethorough job and the staff is great always helpful always up with a smile