We were in the market recently for nice sturdy recliners. We found them at AFW. The service is…read moreoutstanding and the furniture ranges from affordable budget pieces to nice Italian leather pieces. Something for everyone at great prices!

***Delivery Crew Danger***…read more I have achieved a new level of anger this evening, at the ineffective and lazy delivery men of AFW. On top of them throwing my couches, damaging my walls, being insanely rude to my wife, cursing, intimidating my wife about having to take pieces of our couch up a flight of stairs, and complaining the whole time they were here, I have now discovered that the American Furniture Warehouse delivery men helped me achieve a new level of CUSTOMER DISSATISFACTION, by not even actually assembling the couch! Please tell me what was the purpose of the delivery?! What the actual fudge is the delivery fee for?! I only discovered this after I heard squeaking and grinding as we tried to recline and sit. And when I pulled on the top of the seats they all came apart. I have no idea if there is damage now and I cant begin to express my anger enough. This is the 2nd time AFW has failed massively. I realized as i came here to leave this review they botched our delivery for my daughter's bedroom set 4 & 1/2 years ago. I had forgotten that, and inadvertently i have given them another chance. Its good to see they consistently fail. My mistake. Smh.

Alameda Location:…read more How do you compliment outstanding customer service? Robert, I commend you on the patience you showed in helping me and fiancée find the furnishings we needed for our new home. However, not just once, but 3 times. You have truly earned our loyalty. Thank you!

I would not recommend Exclusive Furniture, Webster, Tx to anyone!!! Poor service. No show on…read moredelivery not once, but twice. Issue still not resolved. I took 2 days off to wait on promised items with no call to advise they weren't coming. I have emailed CS only to receive a generic message that the account would be looked at. I've talked to management 3 times to complain of this poor service. This has caused a huge inconvenience and very poor customer service.

What a great find!! My wife and I have been looking all over Houston for a unique dining table…read more My wife really likes the modern farmhouse motif. We have been looking for several months. Little did we know that we'd find the perfect table in our backyard. We found The Market Station on Instagram and Facebook (TheMarketStation). My wife saw a table on their social media page that she really wanted to go see. She fell in love with it immediately. Not only did she find a table she likes but, much to my chagrin, found other pieces she liked as well. If I'm honest, I also liked several other pieces in their store as well. The owner (Cathy Young) is on-site and very personable. When we bought the table, we didn't need it delivered. However, if you need delivery, I think they offer local delivery through a third party. Bottom line - A fantastic furniture and decor store that offers a variety of larger furniture pieces as well as artwork and other decor. Definitely worth a visit if you're in "the market."

Hidden gem! I came here to purchase a birthday gift for my mom and was blown away by this beautiful…read morestore. The decor and furniture are gorgeous, the owner is great, and the prices are very fair. I will be returning!

A gem of a store filled with tons of little gems! There are so many great pieces to spruce up your…read morehome but on top of that, the way they decorated is inspiring too. Very unique! There are also really nice soaps and lotions for sale. AND all the prices are extremely reasonable which is an added bonus. Get in there!

I hate shops like this where all the reviews make you think you are going to a welcoming nice…read moreenvironment with reasonable prices, but then you get there and EVERYTHING IS SO EXPENSIVE. The worst part, the owner will make you feel super guilty if you leave without buying anything. Its extra annoying when all the shops in the area are priced to the moon. Try vintage revival, actually affordable and pleasant, also they have a complementary Keurig machine and all the furniture has neat history. This place kinda just paints over thrift store items and asks for an arm and a leg.

Sites and they had women's clothes that's why we drove over there, but we did not find any clothes…read moreof any kind and we are not looking for furniture right now

The options available, and the prices are right on point here. The family that owns this place also…read moreis extremely nice, and very knowledgeable. I've purchased two things from here now, and I will quickly come back here before I go to another antique store!!

Judy and Newell were great helping us to select a chest of drawers for a guest bedroom. I wanted to…read morefinish it myself and Judy gave me good instructions. I am very pleased with the outcome!

Mr Bald, was very helpful. He is very knowledgeable about wood! We bought a king size bed and a…read morenightstand solid wood!! Will definitely keep going back for more ! Thank you Mr bald for making us feel like family!

We purchased a refrigerator recently and had an A+ experience! First, we were greeted by Elvis. He…read moreoffered help but was not pushy at all. He answered all of our questions and addressed any concerns we had. We found the one we wanted and the price was so reasonable. We opted for delivery and we were told it could be delivered the next day! Super happy about that. We received a text later that evening letting us know what time it would be delivered the next day. The delivery was on time. They removed our old fridge and brought in the new one. These guys were so respectful and hard working! We had one issue and contacted the store. We went by there the next day and spoke to Shane. He helped us and made us feel like a valued customer. I can't recommend them enough. I truly appreciated how well they took care of us.

Great namebrand appliances at a huge discounted price due to minor scratches or dents that don't…read moreshow up or are noticeable

If you can find something your looking for it's fab! Further discounts than marked price even. And…read morethey have tons of stuff -soooo many rugs! Inventory of course fluctuates.

Love this store! Too bad they clised. Found a lotbof great deals. Hoping they open another one.read more

Just visited the new location off the gulf freeway, south Houston location. Really good selection…read moreand prices, service was amazing also!

Jerad is a great salesman. Very professional and truthful! Gave us a great deal and stuck with us…read morechanging our minds and visiting a couple times before purchasing! Great quality merchandise! Definitely recommend!!

I had been looking at new bedroom furniture for the past year and finally decided on what I wanted…read more I had been to this location previously as well as a Star location in Austin, but at that point, I wasn't ready to commit. I went on Labor Day and of course it was busy. Everyone had on masks which was good. The woman that helped me was Maria. She was very sweet, but because it was so busy she was having to multitask. She would be helping me, then get paged to help another customer, then her phone would ring. She was trying her best to juggle it all. Since I already knew what I wanted, it was fine. One thing that I really appreciated is that she did not try to sell me a mattress that was out of my price point. One of the employees at the Austin location did that and it completely turned me off. The furniture that I purchased was on back order so I had to wait about two months for it to be delivered, but it wasn't an issue since there was no rush for the new furniture. Since I purchased a mattress I didn't have to pay the delivery fee which was nice. I was also able to finance it for a year which was also very helpful. When the furniture was delivered, the guys that delivered it were wearing masks and were very professional. I live on the third floor of an apartment so they had to carry everything up multiple flights of stairs and assemble the furniture. They worked quickly and didn't complain. The furniture order was accurate and it wasn't damaged. I love my new bedroom set and the mattress is so comfortable! It was definitely a great purchase.

I purchased a 10,000 dollar sectional couch. I loved the couch as shown in the show room. The couch…read morewas delivered to my home with multiple scratches, 2 areas that were patched and several areas of discoloration. The leather and color of black were totally different . I believe for 10,000 dollars or any amount of money Your purchase should be new and Free of defects. There are no more couches in stock so one is going to have to be made . They refuse to refund my money. Customer service was a nightmare. I highly recommend if you need furniture to consider gallery furniture. I have always used gallery and been 100% satisfied. If I only would have known the showroom couch Was not the same as the warehouse couch. One star is too good for my experience at star furniture. Don't bother calling the president as recommended on the brochure you just get circled back to customer service who have scripted responses. If I only read yelp reviews about star furniture Clear lake and saw 90% were only 1star I wouldn't be writing this review.