Great customer service. No pressure from the sales staff. The delivery people did an outstanding…read morejob on setting up the refrigerator and couch. Would definitely shop at Sparrows again!!

I have purchased several items from Sparrow including a sofa and rocking recliner chair today. All…read moresales people were very helpful and helped me stay within a budget, Jim was great today, and I appreciated his help. It is good to support smaller local business. I love the free delivery.

We found the Purple Showroom very helpful in helping us navigate the pre-Christmas sale on…read moreaccessories while being low pressure-- we took a couple visits there to decide what products would fit our needs best. Plus they added on an extra 5% discount because my wife is a public teacher. We purchased three of their top-of-the-line Harmony pillows and a seat cushion. One shortcoming is that they didn't/don't keep all accessory product in stock at the Showroom itself. Because two of the pillows were in the newest 'tall' thickness (recommended because of our height and way we sleep) we had to have them shipped directly to us. No worries: they were for Christmas presents and everything arrived well in time. I add my review now because I had to use their 90-day satisfaction warranty after purchase. After a couple weeks of use the taller thickness was causing me neck pain. The Showroom wasn't able to just let me exchange products, but through customer service via telephone we were able to successfully get the product exchanged: However it was a month's-long hassle because I had to call them twice. After two weeks of non response following first call they said they had a slight delay post-holiday getting the replacement part back in stock. After my second call they sent an entirely new pillow at the 'normal' height right away and paid for return shipping, too. A couple weeks after that the 'normal height' pillow insert arrived again out of the blue--which they just told us to keep. Most likely they crossed actions from both calls due to internal system tracking or communication issues. Or maybe they went the extra mile. LOL I was inclined to give that a three-star experience. Yet I move my star rating up a notch because the issue was ultimately resolved and the other products we bought were a great fit from the get-go. Everybody in the family loves their Purple products! (I'm very happy with the pillow height now-- yet they said if the 'normal height' still didn't work for me to please let them know and I could try the 'low height' option.) Plus I give them four stars because the original purchasing experience at the Showroom was so pleasant.

We went in to test mattresses and ended up leaving with the hybrid level 3. Robin and lauryn were…read moreAMAZING and so friendly and helpful!

This little shop is just packed with quality antique and contemporary home decor at very reasonable…read moreprices. I got a pair of midcentury chairs for my office and the perfect small chest for my grandson's bedroom. Jayna is so helpful, fun and friendly. She shared some painting tips I am going to try with future projects. Go check this place out. It's fabulous.

My fiancee and I came into this store after grabbing some coffee, and I can't believe how cute it…read morewas! The owners were super nice and they had beautiful items on the shelves. I can't recommend this place enough! :)

My parents bought multiple pieces of furnishings from this place and when their leather couch…read moreshowed up with a huge tear across the back, they were told: "You bought cheap furniture for a cheap price." The price was not so cheap compared to other places that there should have been a tear in the back, and if you drop well over 1500.00 on furniture, you should get some decent stuff. Unwilling to correct their own storage and shipping mistakes, they lie about having multiple "Going out of Business" sales, and they will not stand behind their claims. Terrible way to operate a business.

NORTHERN COMFORT FURNISHINGS STORE - SMALL CLAIMS On 3 April…read more2010, my wife and I went to Northern Comfort Home Furnishings, 3581 N. Highway 126, Farr West, UT 84404, 801-732-0110, to buy bar chairs. We had done business there a couple of times before and were quite pleased with the furnishings we had purchased. Darrell Rasmussen (Owner & Manager) stated that he had 65"SHARP LCD Flat Screen TVs (LC65E77UM) for sale at $999.99 plus tax and would have the TV delivered within three weeks. I used my Visa for the purchase of the bar stools and TV, along with a store credit of $168.00 from a return purchase a number of months prior. After not receiving the TV within three weeks or a call from Northern Comfort, I called Darrell. Darrell stated that it would be two to three weeks more before the TVs would arrive at the store. After three more weeks and not receiving the TV or a call, I spoke to Darrell and he stated that there were issues with the purchase from China and the import paperwork to California showing that this was a gift. Customs held up the shipment in California and declared that Northern Comfort would have to pay import taxes and shipping to receive the TVs. I stated that I would be patient and let this play out due to the bargain on the TV. On Monday, 21 Jun 2010 after no calls from Darrell I called him to credit the Visa. I didn't follow-up until after receiving a Safety Manager position on 20 July 2010 with Gold Canyon Mining & Construction in Battle Mountain, NV, I called Darrel and requested the money again prior to arriving at the job site in Nevada on 27 July 2010. Working 6/12s or more, I was not able to follow-up with Darrell until 13 Oct 2010 when I looked on my internet bank account and realized that the money had not been deposited. I then called and asked Darrell why he hadn't called me or credited the money back on my Visa Card. Darrell stated "Why should I call you. I paid you back in late July 2010 after we had spoken." Not to feel like a complete idiot, I stated that I may have overlooked my account and would double check it. I finished the call and went directly to my internet Visa Account to make sure that I had not made a mistake...there was no mistake! I called back a few days later and he stated that he was having problems with the Card Company he was working with and that he was trying to work this out with them and he would call me when this was resolved...Darrell never called. I then called Darrell 19 October 2010 and he stated to bring my Visa Card in and would credit the money back on the card Friday, 22 October 2010 at around 1200. I said that being out of state that I would have my wife bring the card in. I called Friday before 1200 and spoke to Darrell to ensure that he was going to be there when my wife arrived. He said that he was going to his daughters function and that it would be better for him to come in on Saturday, 23 October 2010, after 1000. I then told Darrell that I would now be traveling from Nevada to take care of the situation. My wife and I arrived at Northern Comfort around 1050 and his associate (Large Latino Gentleman) stated that Darrell had not been in that morning. I asked him to call Darrell and he stated that he would have to email him. We waited 20 mins. with no answer back from Darrell. I then left my Cell # with the Latino Man and asked him to have Darrell call me as soon as he arrived at the store. We received no call that day from Darrell, so I called Northern Comfort at 1640 and asked for Darrell. The Latino answered and stated that Darrell had been in the store and he was expecting us back in later that day. I said, "That is why I gave you my phone number to have Darrell call me." I then stated that I would see Darrell in court. I then filed a Small Claims Affidavit and Order in Roy/Weber Justice Court, State of Utah to be served through the Weber County Sheriff. The Court hearing was held on 7 Dec 2010 at 1400. Just a few minutes prior to the Court Hearing, Darrell called the court and stated that he had hired a lawyer and asked for a delay in the hearing. Judge Brown was presiding and declared a default on the Defendant for not attending the hearing. Judgment was in my favor for $2321.49 total judgment. I then FedEx'd Darrell Rasmussen a copy of the Court Orders Judgment on 9 December 2010 with my phone number on the FedEx Billing and have never heard from him. Later in December 2010, Darrell then filed a Notice to Appeal to District Court. Darrell didn't pay the fee even after I went forward with a Notice of Unpaid Appeal Fee on March 22, 2011 stating that he has 14 days to pay or appeal is dismissed. The District Court has remanded the case back to the Justice Court. I'm now preparing a motion and order in supplemental proceddings to bring Mr. Rasmussen to court, to determine what income and assets he has. Darrell Rasmussen is a crooked fraud with a license and do not do any business with him.

If you are reading this review it is clear you haven't been into the store. If you had been in the…read morestore you would KNOW there is no need to read the review of a stranger. Michelle and her staff have made decorating your space so easy!! Their pieces are unique and something you don't see everywhere. Michelle is so giving of her talents and knowledge on décor. You will have an instant friend!!! Their couches are DREAMY! They have everything you need and even a few you don't, but won't be able to pass up. Everyone who comes to my house says... where did you get that... they now know. I tell everyone!! Stop reading... GO NOW!!! Love all of my PIECES!!!!!!!!

Good experience, lots of options in inventory, nice salespeople, fast delivery. We bought a dining…read moreroom table and wanted extra chairs and they handled our special request professionally. We got our extra chairs, everything was delivered, and had a good experience.

We bought a couch set, sofa and love seat, here. We visited on two occasions before deciding to…read morepurchase, the staff and sales team were extremely knowledgeable and friendly. I definitely recommend doing your research and asking as many questions as possible. I ended up financing and the process to make that happen took less than 30 minutes. When they delivered our set, the delivery guys were careful, efficient, and friendly. I was really impressed with their attitudes and service. I know other people in the reviews below have had issues, that's not something we've experienced. We've had our furniture for three months and everything has been wonderful as expected.

Never heard of the store went in to check it out big selection of all different things. Everyone…read moreshould take a look and see if there's something they need in there.

Great store for just about anything you need They have…read moreExpanded and are now bigger The staff are always GREAT and the prices are phenomenal for certain items