Several mattress stores in the Panama City Beach area have recently closed. We are frequently…read moretraveling to town in Panama City so we stopped in The Sleep Center on 23rd street. The salesman was great and definitely knew his products. He basically had me sold when he offered next day delivery! The delivery team (Matt & Corey) did a fantastic job; they were in and out in just a few minutes, even hauling off the old set. Thanks so much for the wonderful experience!

Excellent experience! Kind, professional, sensitive to my…read moreneeds. My sales person was extremely patient and knowledgeable. I considered it a very pleasant experience, which has been difficult to say since Hurricane Michael 10/2018. My delivery and set up personnel were equally kind, hard working and informative. Clean. It's my honor and no tears or fear to give them 5 STARS!!!! Thank you!

We had an excellent sales experience with Ryder who helped us purchase a mattress and adjustable…read morebedframe for an elderly parent who was moving into assisted living. There were some issues with delivery and Ryder went above and beyond to help when I called and stopped by the store . He helped to rectify the situation quickly and efficiently and we are extremely appreciative. Thanks to Kyra who also assisted. This is the second time we have used Mattress Firm and we will certainly be back.

Went to look at various mattresses. At first the salesman was pretty nice. Then another customer…read morecame and he left us and never came back. We left and bought the same mattress from a competitor who stayed with us and g us all the details we asked about. They had other customers also but he never left us because they were staffed with enough sales people.

Business is closing so their inventory of mattresses was limited at best. The salesman was helpful…read morebut just did not have any inventory to sell.

Great service. The manager is awesome and really friendly. So easy to talk to and holds great…read moreconversation. It almost felt like I was talking to my dad.

Great customer service nice , neat and friendly place…read more Thank you for taking care of us Adam We really appreciate that Luke and Arthur

It was a nice buying experience. I was assisted in finding the tight mattress for me (A firm but…read moresoft one). I am excited about its arrival. I was assisted in buying from one location and shipping from another location out of town. It was all very easy! I would recommend to a friend.

Fantastic staff, ready to help determine the right products for my specific need. I purchased a…read morereplacement mechanism for our sleeper sofa which was a great choice. There was an adjustment that was needed, and they sent a crew out that same day to make the adjustment. Great products and even better service.

My wife and I purchased many items from Factory Direct for our new house. The Manager, James, was…read morenice enough to order a replacement for a Bird lamp for us. The original lamp developed two cracks near the base of the lamp. Thanks again for your correcting this problem.

Quick turnaround on the two sofas we purchased a day ago. Movers were efficient and effective.read more

Two locations are listed could not find either one of them. Was a big waste of gas for us.read more

From the minute I walked in Fowhands employees & Sheila were amazing. I've purchased all the…read more"perfect" items I need for my new condo. Sheila expertise & professional are above reproach. Cool lamps. Special desk& bedroom items, cool rug A huge teakwood masterpiece AND the largest most gorgeous amethyst! I highly recommend Fowhands. Im very picky & Sheila knew exactly what I needed! Then the delivery guys. Love them! Professional and helpful. They rock!Thanks Fowhands!!!

We visited Fowhand Furniture yesterday, wearing masks per CDC guidelines. When we finally located a…read moresalesperson, we inquired about a new leather sectional. The salesperson told us she had a few on order, but not much in the showroom. She then proceeded to start coughing, which made a couple of bystanders laugh. My husband asked to see a catalog for a similar product so we could at least see what could be available. The salesperson walked away from us, ignoring his question. We waited for about ten minutes and tried other sofas, but she was never to return. So we left, went to another local furniture store, and spent a great deal of money. Since there were no other customers at Fowhand's Furniture at the time of our visit, I assume they didn't really want our business. We spent several thousand dollars at the other store, and we were treated kindly and with respect. Hope your cough gets better.

Run. Don't walk. I read reviews and filter out ppl I feel may be a bit over the top. I always make…read morean attempt to help a business understand how they failed to meet my expectations which honestly is very rare. If I owned a business, I'd want to know poor feedback in order to correct it. Hank's is poorly run overall. I had a disagreement with the store manager who is referenced in earlier posts. Sadly, the posts are accurate from my experience. I called corporate giving them two biz days to return my call. No call. You can't reach anyone by phone at corporate offices either was my experience. We went to Hank's specifically to purchase Stressless recliners which are an investment. Customer service is not Hank's focus. The sell is. I do not recommend Hank's Fine Furniture. Most of the furniture is just a step above Rooms to Go or equal. Get everything in writing and read the fine print is my suggestion should you choose to shop here.

Our leather has worn off in 2 places in 8 months. Horrible customer service , 1st time went in the…read morestore, their systems were down had been for 2 weeks, sendings emails & going to store. Very rude Manager & same excuse waiting on the manufacture! No estimate on resolution!