I cannot say enough good about Room to Room. Their warehouse is GIGANTIC, and their furniture is…read moreorganized by high-middle end, promotional, and outlet. Great selection. They have it all. Their deals are great as well. Beyond that, the customer service was absolutely PHENOMENAL. They're not just interested in making the sale. They really want you to be happy with what you get. We were able to ask real questions and get real answers, whether it be about fabric composition, frame durability, aesthetics, etc. We didn't even have to ask some of the important questions before we were given answers that we needed. We got real recommendations based on our lifestyle (young kids, and moving a lot with the military). They took the time to work with us and help us with everything we needed. When I say "they," I mean the sales rep that worked with us from start to finish (we spent two Saturday afternoons in the warehouse trying to make up our minds), the other sales reps that walked by and checked on us, sales reps that we stopped to ask for opinions, as well as the owner of the store and the assistant manager. Additionally, we had our 15-month-old Energizer Bunny daughter with us, and they were so patient and understanding as one of us would have to run after her or keep her entertained some way or another. Several of the staff even played with her so we could sit and look through fabric options or discuss other decisions. The store manager even sat and rocked our daughter when she was too tired to cooperate anymore. They made us feel like part of the family. I will recommend Room to Room to anyone and everyone. We got great furniture for a great price, and had a phenomenal experience working with the staff at Room to Room in the process. Thank you SOOO much Room to Room--you are a true example of good honest business with great customer service. It's how every business should operate.

I just left this place and it's incredible! Austin was the person who showed us around and he was…read moreso sweet! Sean also came out and he was also very sweet! The owner as well came out and she was sweet! Everyone was so sweet here! The selection was wide and they had many mattresses/furniture! Everything was very high quality! Also, they gave us some little freebies as well, wax melts and a candle! They also have a small wildflower garden that is so charming and beautiful! The bathrooms are also clean and well kept. As soon as I walked in I felt like family! Everyone here treats you w kindness. I love it here and will return for some more things to make my home much more cozy and comfortable. I definitely recommend coming here.

I recently had a wonderful experience with Andrew. He was very knowledgeable and professional. He…read morelistened to my needs and took the time to answer all of my questions. he offered suggestions and recommended exactly what I needed. Andrew never pressured and showed me many different options and I found the item that fix perfectly for me. The entire process was smooth and enjoyable. I highly recommend Andrew to anyone looking for exceptional service and for a hassle-free buying experience.

They're sales people are incompetent and have no idea how the corporate works. Tried returning a…read moremattress pad cover and trust me they're incompetent. Corporate isn't much better. Shop at room to room or LQ. Better customer service by a long shot

What a huge disappointment. I should have believed the reviews, so, I HIGHLY RECOMMEND that you…read morelearn from my, and others' mistake, AND DO NOT DO BUSINESS WITH THESE PEOPLE. They've DISABLED Google reviews, so you can't WARN OTHERS ABOUT THEM, but I'll tell you, I'm not working through the actual manufacturer, to determine what is going on...bait n' switch? Tagging the wrong mattresses? Not sure ..but when I refused the delivery, because of the PHYSICAL difference between what we ordered and received, and I showed up at their store to get my deposit back, I was insulted, accused of being a bad person, and they kicked me out of their store while I was attempting to talk with them... YOU'VE BEEN WARNED. THE CHEAP MATTRESSES COME AT A HIGH COST. Spend the money, get the product you ordered, and DO NOT SUPPORT THESE SNEAKY, DISHONEST JERKS. BTW... AFTER texting and leaving VM messages for DAYS, and unable to get the information I was asking for, you'd think they were soooo busy, they just couldn't get to me....but, no. I had to spend my lunchtime and drive across town, to go to them... I have talked in...store was EMPTY OF CUSTOMERS ( maybe the word is getting out...), one of them was sitting in a lounger, SLEEPING, the other sitting on his @$$, watching TV... like I said, and others, too...GO SOMEWHERE ELSE.

Worst furniture I have ever bought. I bought couches from a place called cheapo depo years ago and…read moretheir quality was 100% better than Skylines. I've tried to get them to remedy the problem from the very beginning and I just keep getting excuses.

Amazing furniture and the best service ever! I would highly recommend buying from them!read more

A terrible terrible store do not buy from this store we ordered a custom leather sofa and the…read morechaise was on the wrong side we told them that and they still made us pay for it. It was over 4,000 and it was not even good quality. Stay away from the store. You can find better and less money

We had a good experience with helping us pick a mattress. But upon receiving a mattress that was…read morerecommended it was not what was expected at all. He knew what we wanted and we got a very firm mattress and it hurt my back so bad. Then we had to wait two weeks for an exchange. Also they did not bring my other set of box springs with my other mattress purchase as promised upon first delivery. I had to drive to the store to pick up a makeshift type base they had in stock! Then when the second delivery of the adjustable base came with the second mattress arrived I did not get the setup service provided that we paid for. Just overall this was a bad deal with them!

Friendly and helpful... Quality is important to me and they have just what you want... But you…read morebetter bring your check book. It's not cheap.

I bought a new refrigerator from Cowboy Maloney's on Tuesday( in Tupelo, MS) . I was first told it…read morewould be delivered on Wednesday, then before I left the store, the employee (Tevin) assured me it would be delivered to my house on Thursday. On Thursday he called me and said due to the truck breaking down, it would be delivered on Friday. On Friday I was called and told it would be the next Tuesday. Just want everyone to know.....you cannot believe what they SAY. The Manager Bo was very unconcerned about my problem but did return my payment. I will not bother Cowboy again.....they don't need my business.

We needs a new washing machine and I want to BRAG on how easy this buying experience was! I called…read moreyesterday to see what they had. Walt answered me, without having to put me on hold to ask anyone else questions AND he was able to tell me what he had in stock. We went this afternoon, spent a total of 15 minutes from walking in the door to walking out to the truck AS they loaded it for us! Walter Williams....THANK YOU! If you need appliances I HIGHLY recommend Cowboy Maloney's in Tupelo! Make sure you ask for Walt too!!!