Thanks John for helping me pick out my mattress!!! He was a great help every time I went in and I…read morecan't wait to get my new comfy mattress in! Thanks again John

I give them no stars my mom bought a bed from them almost a year ago still having problems. We call…read morethem just about ever day they are supposed to call you back with thin 24 hours they do not call back . The worst company I ever had to deal with.

Casey was great to work with! Got the mattress I wanted fast…read moreand easy. Next day delivery and Labor Day weekend sale to boot!!

Best mattresses for the best price anywhere. They had exactly what I needed and it was in stock. I…read morehighly recommend shopping here for mattresses and more.

Outstanding service and products! Very professional and friendly help and assistance in choosing…read morethe perfect mattress!!!

The service is exceptional. The sales people try their best to make sure you get the right…read moremattress and are very personable. They make buying a mattress so much easier and answer all and any questions. I would not buy from another store now.

After hitting many of the larger furniture stores With rude…read moresales people, I came across BR outlet Small store, limited selection but great prices and service. Highly recommend at least give them a Chance....

I recently purchased a premium queen sized Serta mattress. The sales help was courteous and very…read morehelpful in assisting me towards a decision on quality vs. cost. They provided fast and efficient delivery as well.

I have gotten a mattress from Billy for the last 40 years and plan on getting another one soon. I…read morehave an antique headboard and footboard and Billy made my mattress and box springs 1 inch shorter so it would fit good. I have had a wonderful experience and recommend this company.

We went to Wholesale Mattress and Factory, Inc. a few years ago. We were building a new house and…read moreincreasing the size of the beds to king size in both the master bedroom and guest bedroom. The showroom is not impressive. It offers the various mattress types made in twin sizes for customers to try out. The staff was always very knowledgeable and helpful, though. What makes Wholesale Mattress and Factory different is that they really do manufacture the mattresses they sell here in Baton Rouge. They will make the mattress with the firmness you want, with or without memory foam and with or without a pillow top. They are even able to make mattresses that are different on each side of the bed. If one partner wants a firmer mattress than the other, MW & F can make a mattress that suits them both. Here's the kind of customer service they offer: we'd had a four-poster bed made. When they came out to deliver our new mattress and box springs, the new mattress sat much too high on the bed. MW & F took the box springs (which is really only a fabric covered box) back, made us a much thinner box springs to fit our bed perfectly and delivered it at no extra charge! Maybe the best thing about MW & F is the prices. We were able to buy two high quality, custom made mattress and box springs sets for less than any of the mattress stores wanted to charge for one! There are no secrets about how to make a great mattress. MW & F can make mattresses just as good or better than the name brands and sell them for much less. My wife and I will never go anywhere else.

Looking for a queen mattress nice for my bed and a wallet living room and a rug not over 1.500…read moredollars

My partner moved to Baton Rouge earlier this week and we used American Freight for our bed and…read moresofa. We got to the store around 2pm and the store manager, Justice, was super helpful and knowledgeable about everything in stock. We ended up getting a sofa and full mattress set with bed frame. The best thing was they have same day delivery for $80 (paid to the driver) and we had our furniture by 7pm that day. Lots of options for mattresses and sofa/loveseat sets at good prices. We ended up buying a dresser and dining set elsewhere but they have some nice pieces here too. Definitely check out American Freight when you're in need of furniture in Baton Rouge!

I purchased a mattress and they delivered a cheaper one!!…read moreThen picked that one up and brought a used mattress with no tags!'

I recently went in there in search of firm mattress! The hybrid mattress that we purchased from…read morethere years back just isn't cutting it for my husband's back anymore... too soft. We are supposed to be sleeping on firm beds... best for the back =) The Mattress Firm staff member, Jeffrey, greeted us immediately and helped us pretty much right away. He was super helpful and gave us the lay of the land. Of course we loved the Tempur-pedic beds, however that price tag was a bit steep for something we were unsure of that we'd like for the long term. The bed we tried was a firm, which was comfy, but wasn't sure how it would be after we purchased it an slept on it for years. My husband wasn't too keen on the hybrid bed after a while, but initially loved it. Anyway, we selected the Beautyrest firm bed. I felt better about that price tag and knew I wouldn't feel bad if my husband ended up disliking it after a couple years. I could sleep on any type of mattress, honestly. I'm the least pickiest these days. Anyway... we had a great experience there and Mr. Jeffrey went above and beyond to help us. He did a great job with the multiple customers he had to deal with, while we were there.

We haven't shopped for a mattress in 7 plus years so it was really overwhelming to see all the new,…read moredifferent styles that were available. After hours of going from one store to the next and laying down on one mattress after the next we made it to Mattress Direct. I really wish we would've stopped here first because it would've saved us a lot of time. Kendrick was great! He was really knowledgeable with all the mattresses and he helped us stay within our budget. He definitely helped us find the most comfortable mattress that I've ever owned. If you come here ask for Kendrick. He's really nice, helpful and he can help you find the perfect mattress to meet your needs.

Service - friendly but misleading and totally misleading sales persons and Managers. I am in the…read moreprocess of returning 2 items purchased that they are telling me after the fact that are non-returnable. I was told during the sale that we had 10 days for returns. When the products were delivered the installers placed the base and mattress, then left my house. When we went to make the bed, I noticed that the base legs did not even touch the floor. I had to call the store back and they returned to my house. They could not set the base properly and it is still sitting in my garage. All the parts and controls are sitting on the floor under my bed frame and new mattress. When they returned to my house, I had to try and help make decisions on installation. The sales person did not know how to work the computer at checkout and it took 2 1/2 hours to produce one invoice. That same salesman misguided and lied to me about the 10 day return policy. I have since contacted my credit card company and am presently disputing the charge. I have also called their office twice since they opened today (10 AM) and spoke with the sales guy. He says he can't do anything and he would have a manager contact me. I am writing this at 2:15 PM and still have not received a call. I could go on and on about the rudeness of the sales team after the fact, but just take my word for it. If you buy there, it's FINAL, regarless if you like the product or not. DON'T DO IT or God help you.....

It's hard to find a good furniture store with good customer service these days , but this place is…read moreit!!! With prices skyrocketing in the World , this store has good pricing and selection. So refreshing to have a new store in town!!!!!! Carmen immediately was able to find the items I was interested in and was very personable in my sales experience.

From the owner: Everything in stock! Apply now with our no credit needed financing! 90 day buyout option or 12…read moremonths lease to own available! Only $25 required! 📞 CALL NOW AT 337-399-1355 📍 13353 Perkins Rd Baton Rouge, La 70810

My mom needed new living room furniture. We didn't really look forward to picking it out because of…read morethe other reviews we had seen. When we went, we were immediately greeting by Jas. She was very nice and listened to what we were looking for. She didn't try and sell us stuff we didn't ask for. She was very knowledgeable about the items. Not pushy at all. If we didn't like it, she moved on quick. It was refreshing. And when mom found the one she wanted, Jas told her to make sure it was what she liked. We actually found out after it was her first day there. I think she did amazing on her first day. The sale was easy and the delivery went very smoothly. And Jas followed up to make sure everything was delivered and we were happy. We are very happy with our experience and we love the furniture! It was also priced very well.

The salesman did a great job. The delivery was pathetic. The delivery crew stopped at a neighboring…read morehouse (I know this because Rooms To Go customer service said they had a photo and the house in the photo wasn't ours). They said they called and got no answer but I never got a call or voicemail and they never came to the door and knocked. The furniture was for Father's Day which is day after tomorrow and they won't come tomorrow. They just lost a $2k plus sale, as I cancelled the order.