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    Matthew P Keefe, DMD

    5.0 (1 review)

    Services - Matthew P Keefe, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    14 years ago

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    Avon Oral, Facial and Dental Implant Surgery - Drs Lieblich, Fletcher and Gill

    Avon Oral, Facial and Dental Implant Surgery

    4.4(27 reviews)
    1.8 mi

    The doctor didn't know what one of my medications was and didn't talk to me about it before the…read moreprocedure. Luckily a technician caught it when I was sitting in the chair about to get anesthesia. I could have aspirated during anesthesia and choked. Also problems with the billing person, Mae. She wasn't responding to the insurance company request for additional information to process the claim. Also, the doctor wrote in my chart that I had 52 minutes of anesthesia when I didn't! They billed insurance for it. Even though they made me pay for it up front. When I told Mae I didn't have anesthesia she didn't believe me and wasn't going to give me the refund I was told I would get since I didn't have it. All around a very negative experience.

    Question One: OK, when's the last time you had a tooth extracted? That was fun wasn't it?…read more Question Two: OK, when was the last time you had two teeth extracted? Today, I can answer that question with "this morning". I had two chompers that my regular dentist said would be problematic for him to yank, so he referred me to the Big Boys at Avon Oral, Facial and Dental Implant Surgery. They treated me very well. I had originally made an appointment to have this done in March 2020, but that nasty Coronavirus cancelled that appointment for me. I needed a consult first, and that took place about a month ago. That's when I met the extraordinary Doctor Daniel Gill, he looked at my X-rays, offered me three different anesthesia options, explained the whole upcoming process, and made me feel like I had a real voice in what we were going to do. He has terrific communication skills. Today's procedure again showcased Dr. Gill's customer service and medical skill. He explained every little thing he was doing as if he was a play-by-play announcer - "you'll feel a little pinch, feel some pressure, hear some crunching", etc. He was assisted by two helpers -Erica and someone whose name escapes me. They were both fabulous. When the deed was done, I can honestly say it wasn't bad at all. So, my experience in the dentist chair was excellent. I left with a comprehensive list of follow-up care instructions, two packs of gauze, and an Rx for pain management. Thank you, Dr. Gill and team -you were great.

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    Avon Oral, Facial and Dental Implant Surgery - Post-extraction list of instructions.

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    Post-extraction list of instructions.

    Center For Dental Excellence

    Center For Dental Excellence

    4.2(5 reviews)
    5.3 mi

    If you are within driving distance of this dental practice you should make the trip. I have…read morecompleted a year of extensive dental work and can say that all the procedures were explained, my opinion weighed in making decisions, all procedures went as expected, I experienced almost no pain and am totally delighted with the results. To be clear I had extractions, a bone graft, bridges and crowns , multiple cleanings and an implant. The staff is helpful, pleasant and efficient. I received reminders so that I never missed an appointment and did not wait long once in the office for my time in the chair to begin. While needing major dental work is not a good position to be in, this team makes the experience as pleasant as possible. I can only say this dental experience was the best ever in my 80 years.

    If 60 Minutes or The Hartford Courant were to do a story on Cosmetic Dentist Scams, DR NGHEIM…read morewould steal the show. His lies..endless. Within 3 months I realized I was in serious trouble with DR.NGHIEM, but felt helpless. He had filed all of my natural teeth for the crowns, I knew finding another dentist at this stage would be a challenge. I was referred to this office via a doctor from Western Mass to see Dr. Lawrence Christian. I called the office to let them know I needed full mouth reconstruction, they recommended Dr. Ngheim. I checked the website to confirm that the implants and bone grafting I needed were a service they offered. I intended to wear braces on my bottom teeth throughout this process if possible. Dr. Ngheim assured me he could do the implants and grafting and agreed with my need to have these things done. He informed me that I was unable to wear braces, my roots were BLUNTED. None of the other cosmetic dentists I had met identified a problem with my roots. However, Dr. Ngheim had a solution. Crown my teeth and this would be equally as effective and successful as braces. I agreed to it. Within 3 months I knew my bottom teeth were a disaster which was creating a new set of problems. My general dentist informed me there was nothing wrong with my roots and braces would have been an option. I then saw five dentists from different specialties. All made the same determination; "my roots are healthy." They all disagreed with DR. NGHEIM'S MONEY MAKING DIAGNOSIS. I've gathered 20 yrs of dental xrays which reveal no changes in my roots. I shared this info with Dr. NGHEIM, his response; "FIRE ME",(my husband witnessed this and I recorded it). Dr. Ngheim failed from the start to go over my Treatment Plan. I asked him repeatedly to review the plan. After four months I requested a meeting and brought my husband as a witness. I asked Dr. Ngheim to review my Treatment Plan with us, In a very flippant manner he replied, "I DON'T KNOW HOW". I asked him why he didn't start the bone grafting at the beginning of the process since it takes months to heal. He responded letting me know he had no intentions of having or doing bone grafting My temporary Crowns were slamming against each other and I was in pain. He said "live with it". At one point I was in pain. My arches were so narrow I had difficulty with pronunciation. He said "you'll get used to using your tongue differently". On another occasion l let him know my smile was crooked, Dr. Ngheim said "retrain your jaw". Early on when I asked him about the bone grafting. I was shocked when he gave me the name of an Oral Surgeon to call. I assumed Dr. Neighm was hands on throughout this process. Why would I assume otherwise? I asked who was paying the Oral Surgeon, he said "YOU". He charged me 58K for CROWNS, what I didn't know was that the Treatment Plan did not include any of the services I came to him to have done. I was unaware of this because he refused to go over the treatment plan or the bill, I now realize it was intentional not to review these with me. Would I have signed that contract if the three problem areas that I needed worked on were not included? My purpose for seeing a dentist was not for pretty teeth and I indicated that at the onset. My 58K bill was now 80K+. Halfway through the plan Dr. Ngheim let me know that ANNUALLY HE HAS ABOUT 5% OF HIS PATIENTS , 15 LAST YEAR, THAT HE HAD TO DISMISS. HE DID NOT KNOW HOW TO COMPLETE THEIR TREATMENT AND SUGGESTED THEY SEE A SPECIALIST (I thought he was a specialist?) AND NOW I'M ONE OF HIS VICTIMS. Fifteen patients that probably paid in full and were dismissed in the middle of their plan, and like me, don't know where or who to go to. I asked if it is legal to dismiss me when he hasn't completed the work and filed all my natural teeth down without crowning them. He let me know "IT WAS HIS CHOICE AND LEGAL". I requested a dismissal letter and full reimbursement a month ago. Have had no response.

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    Center For Dental Excellence
    Center For Dental Excellence
    Center For Dental Excellence

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    Comprehensive Dental Care - Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

    Comprehensive Dental Care

    4.7(13 reviews)
    9.1 mi

    Called the office to become a new patient, the woman was answered the was so incredibly rude. I…read morewas having severe tooth pain and she said, we have dozens of people like you. needless to say, I went to another doctor.

    So this was my mom's dental office. Then she referred me, then my uncle. Then I brought my kid,…read morethen I referred my husband. And, none of us have had an issues and continue to come here! Everyone is friendly and personable and talks to you like a friend they just saw last month, not just a couple times a year. They don't try to sell you thing you don't need or make you replace fillings before it needs to be done. It doens't (and never has) felt like a money grab where they tell you to do things that you don't need to get done. Unless you want to, I mean they won't talk you out of a teeth whitening if that's what you want. LOL The parking lot is a bit of the pain since it's one lane so you have to be careful to follow the rules and let the traffic coming in have the right of way, but you get used to it! At least there's parking, for free. You're not paying in a garage so there's that, and that means something in downtown WeHa. Highly recommend if you're looking for a dental practice!

    Photos
    Comprehensive Dental Care - Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

    Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

    Comprehensive Dental Care - Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

    Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

    Comprehensive Dental Care - Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

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    Comprehensive Dental Care in West Hartford, CT provides expert general, cosmetic, and restorative dentistry for patients of a...

    Canton Valley Dental

    Canton Valley Dental

    4.3(38 reviews)
    0.0 mi

    I recently changed to Canton Valley dental after having four dentist in my 10 years of living in…read moreConnecticut. I asked a coworker who she went to and she has gone to them for years and raved. I have had outstanding interactions there are staffed wonderfully with very low turnover everyone is very professional and it's a well oiled machine. I finally feel like I have found a great dentist!

    I read reviews and this place came highly recommended. I booked an appointment, but they didn't…read morehave any for almost three months. I'm guessing it's a good thing they are busy! I had a 5pm appointment; checking in was easy. I filled out some documents electronically prior to the appointment; a few more had to be filled out in person. I waited about 20 minutes to see someone. They told me that the initial appointment will be a bit longer due to me being a new patient. The dental assistant was nice, she took pictures of my teeth. Then I was introduced to the friendly Dr. Frederickson; we had a discussion about my teeth health and what to expect. The Dental Hygienist, Monique was very personable; took my X-rays and initiated my teeth cleaning. I booked another appointment a month out to get a filling on a cavity. The second appointment, was great. The whole appointment took about 20 minutes. I had a small cavity filled. The Dentist was very professional and had amazing bed side manner; she walked through every step that was happening. The whole process was easy and painless. Overall, A+ experience and highly recommend.

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    Canton Valley Dental
    Canton Valley Dental
    Canton Valley Dental

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    Matthew P Keefe, DMD - generaldentistry - Updated July 2026

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