I needed documentation not available on my account this morning. I called the local number (I am a…read moreSalem resident) and the voicemail was full. This was after 9 am when the hours are listed as opening at 8 am. I called the Allstate 800 number and was upset to find that I was routed to this number, which again did not answer and had a full voicemail box. Finally I went to the office and the doors were locked.

Being a Massachusetts resident my whole life and moving to New Hampshire was foreign especially…read moretrying to figure out the insurance differences. John McDermott was so helpful in translating my policies from Mass into NH policies giving me the same if not better coverage. He took the time to walk me through everything and is extremely professional. I am much more confident about this move as Mary's team made it less stressful!

Kristen is the best i have been doing business with her for 24 years always no matter how big or…read moresmall the problem it is always handled fast and professional.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: WA-178739

Just have to say how great the staff at this office is. Lost my shed and it's contents in an April…read morewindstorm. Elizabeth and Justin have been outstanding in helping me. Even State Farm in general has been a much better experience than I expected. They had someone out to my house in days even though my loss was to an outbuilding and they had a lot going on due to that storm. Had a check in my hand that day. As I replaced items, this office send the documents in and I had payment in days. Doesn't get better than this.

From the owner: At the Jessica O'Neill State Farm office in Windham, NH, we believe in instilling insurance…read moreknowledge in our Good Neighbors to help them make effective coverage decisions. We aim to equip those in and around Rockingham County with the tools to address their unique Business, Pet, and Renters Insurance needs, and we have been doing so since 1996. Whether you are in Londonderry, Pelham, or Hampstead, please reach out to our New Hampshire team today to discuss personalized coverage options! License #: NH-6382522, ME-PRN472028

I have known Diane for almost 4 years. I worked with her at HealthMarkets until earlier this year…read more I am in such respect of her knowledge and work style that I asked her to be my families agent since I lost coverage a few months ago. She has been nothing but informative and educated me well on our best options. I am covered as of June 1st for half of what I was paying on Cobra. I will continue to seek her help as I move towards retirement in a few years!

No problem with Diane Pelletier, big problem with HealthMarkets agency. They use telephone…read moreanswering systems deliberately programmed not to direct the call to a human unless the caller navigates menus. I do not navigate menus and neither should you. We can easily choose other agencies where the machine is programmed to direct the call to a human when the caller will not navigate menus. I need some policy number information in order to straighten out some bills. If Diane Pelletier is busy (and I would HOPE she'd be busy some of the time) they don't have any system by which to provide me with the info I need. Nobody else can look this up for me.

These gals rock! OK…read moreso I shouldn't sound so thrilled about insurance but let me explain it this way: I've been with them over 20 years and they're still going strong. I started with auto insurance and due to a series of unfortunate run-ins (literally) with other drivers, I've been in over 15 auto accidents. The first was my fault and every other one was the other driver. Seriously! Who else do you know who's been rear ended THREE times while at a complete stop? Trudy and Linda and now Trish help me with the rental and the accident report and the other guys insurance company and all the other crap that goes along with an accident. One time my fuel tank got pierced by a metal rod on the highway. I had the fire department there and my car was spewing a full tank of gas all over the breakdown lane. When I called to tell them what happened (my second call after AAA) Trish even came and got me and brought me to work. How awesome is that?!?! When I bought my house, I went to them for my homeowners insurance. They work hard to make sure you get the best deal around as far as pricing is concerned. They tell you all those stupid tid-bits you'd never know about insuranc-y things like umbrella insurance. Who knew? So if you need a great insurance agent who can handle all your needs call the gals at Michaud, you won't regret it. Did I mention they rock??

Have been a long time customer, at first with auto. But made the change to add home ins....great…read moresavings. Very friendly and professional office. Enjoy the fact I can always know that my questions will be answered.

I moved to Salem NH in the summer of 2012. I previously lived in MA my entire life. When I moved to…read moreNH I decided to try a new agent since my auto policy was expiring anyway.. I went to Foy insurance. She gave me a quote of $1966 with a 250 deductable. I said that seemed really high, she said it'd drop another $200 if I brought in proof of prior insurance (I didnt bring any, I assumed they could look it up). I had no idea what insurance in NH was supposed to cost so I gave them a check. I called another agent a few days later. They gave me a quote of $707, with no deductable. I immediatly cancelled my Foy Progressive policy. Im thinking Foy made some mistake on the quote, but it didnt seem to stick out to them as an error even when I said it seemed high. My current agent said they dont insure many in NH, it was actually the 1st NH policy she had personally written. When I said I was paying $1966 she immediatly said "no thats not right". I assume they do quotes all day and can estimate what they'll be before they even enter any info. Because they didnt see that this was out of range made me wonder what happens if I have an accident and they dont notice my claim is way off? They had good customer service so I'll give them an extra star (they were very understanding, even when I called to cancel)...but the bottom line is Foy/Progressive's $1966 & 250 deductable versus my current policy with Concord at $707 with no deductable.

Just did TSA pre-check with Sylvia and what a gem! She was so cheerful on a Saturday morning and…read moremade the process so easy. Would definitely recommend a visit her before traveling.

Dishonest roadside assistance. Rude customer service via…read moreroadside assistance. Incredibly incompetent.