Claribel is very knowledgeable and helps me find the best quality of jewelry for me and my daughter…read moretaking into account my budget

Always polite and welcoming, even if you are just coming for a battery or watch strap. Beautiful…read moremerchandise

Zargon is the best jewelry store I've ever worked with. I've bought, sold and had sizing done and…read morealways gotten the best price; exceptional service and perfect changes. I just had my late husband's wedding band and my wedding band sized for my pinky. after 10 years, I was finally ready. This was a challenge as they were made considerably smaller. I'm wearing them now and they're perfect. So grateful and happy.

Very kind ladies working at Zargon. I had a few pieces of jewelry to sell and they had me in and…read moreout of there quickly. They were very honest and very sweet.

Coming here for years to deal directly with Ruben. The two employees are helpful and while waiting…read morefor them to clean my jewelry they show me some new arrivals. I bought a diamond Rolex and several other diamond necklaces. Ruben is honest and never felt I got a bad deal. He also buys a lot of gold and silver from customers either for hard cash or toward a new purchase.

My family has been acquiring jewelry from Ruben for years. Today my wife and I specifically came…read morehere to have several pieces of gold and diamond jewelry cleaned and to drop off my Rolex watch for a repair. During this process we were able to browse the new shiny inventory which definitely catches the eye. The diamond rings and bracelets were beautiful. The iron mesh sports cars under the display cases were an interesting addition to the decor. The giant gorilla wearing the thick gold chain with the dollar sign charm standing next to the security guard gave the room some humor and pizzazz. Picked up the Rolex two weeks later and it was perfect again - Thanks Ruben.

Matthew's Jewelers makes dreams come to life! Excellent craftsmanship. We cannot say enough…read morepositive things about Val, Mark, Andrea and the whole team.

Great staff, wonderful style. Place is a tad hard to locate as the back faces Knob Hill and you…read morehave to loop around the car wash to get into Matthew's parking lot. Ask for Val, she is the best!

Happy Retirement Mark & Judy ! It was a pleasure decorating your windows with your fine…read morejewelry... I never heard one complaint from customers while there all day - once a month to re do the windows ... You always had satisfied customers who were like family to you. You can retire knowing you were the best in the business with an inpecable reputation. That's hard to find today - you are one in a million. Good luck and have many happy years enjoying the good life here in Florida....Love you guys, you're the best Don LoCascio Window Display (retired also :-) )

Dude is an actual a**hole. Came in and asked how much for a watch repair and when I didn't want his…read moreservice he started insulting me and calling me cheap (this was all within a matter of 2 min/ his time was not wasted). Lmao I said have a nice day and it made him more mad

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Great place, and great service. Waited while watch evaluated and repaired. Trustworthy service…read moreproviders

Came to get my jewelry to get clean and they make it look brand new. Their customer service is…read moreamazing and their craftsmanship is top-tier. This will be my new jewelry store.

The nicest people work here and I assume since it is a family business, they also own the place…read more I found them from a Yelp recommendation of a friend (Clarissa K) and stopped in to ask them about buying a few pieces of broken gold jewelry and some stuff that I no longer wanted. After experiencing their nice customer service, I was directed to make an appointment through their website. My appointment time was honored and then they checked the pieces I brought in. I was offered $$$ on the spot and they even offered to Zelle it to me. Before I left, I had to look around at what was in their show cases and they had just about everything in the way of dressy jewelry, wedding jewelry, watches and other accessories. I decided to use some of the money from my sale to order an anklet. It came in overnight which was another nice customer service experience. Thank you Mitzi for being so nice.

This is a big level above the shopping mall jewelry store! When you do business with Bach, you will…read morebe wearing something special. The staff is top notch, the service is exemplary and the jewelry is top of the line! This isn't the store you go to for a watch battery...it's where you go when you are accustomed to the best! Call ahead and make an appointment!

Andy is absolutely fantastic…read more I needed to sell some gold and was recommended to Bach Jewelers by an overwhelming majority on Facebook. I can totally see why. After taking my jewelry to several other places, Andy offered the most competitive amount by leaps and bounds, but even above that the customer service was top-notch. He didn't give any of the gimmicky sales tactics that we've experienced before, and gave us very transparent feedback on a variety of other items we brought to him. I wish all jewelry stores were like this! I won't be going to anyone else!

Had a great experience with Gray & Sons, transaction between shipping and quote and payment was…read morewithin 2 weeks! Highly recommend if you have jewelry to sell.

I made an offer and got accepted by email. Later on that day I got a phone call from Rich with the…read moretotal. He said the watch need to be inspected first since they just got the watch. And it will be ready on Wednesday. (I was talking to him on Friday). I asked him to send me the invoice so I can pay for it. I also emailed him again to ask him to let me know when the watch is ready. Today, Saturday, I found out that the watch was sold. So I called him back. Then he checked for me and informed me that the watch is sold. He said He wasn't sure that I want it or not. I told him that I offered and you accepted. I asked you to email me the invoice also. I wasn't happy about how they handle the transaction at all. They should have sent me the invoice or reserved it for me. It's almost my first time purchasing from them. However I will be the last. Disappointed.

True story. My daughter had a ring that she bought from a bubblegum machine that costed her 50…read morecents, she loved that ring so much that I decided to make her a real one. But I had no idea how until. I stepped into Maurice's jewelry box I asked him what I wanted and he replied "I can definitely make this one", after a few weeks I had my daughters ring. I surprised her with it and she was so happy because now it would not turn black, It was for real this time. Thank you very much Maurice for your time I will definitely be seeing you again, Helen.

My mom likes to sneak errands in by telling me, I do them the best :-/…read more So on one of my visits to Palm Beach she decides to unload a coffee cup box full of broken items to be fixed. I had no idea what to do with them. A quick Yelp search proved this was close enough to drop in. Walk in and one man is completely spaced out on an item that he's working on. I respect people that get nerdy AF about something they love! Another staff members welcomes me and asks how he can help. As soon as I tell him it's a repair he flags down Maurice and he's all eyes on me. Fills me in about the issues that he finds. Let me know that some pieces wouldn't be worth fixing. And shares all the options. Freaking great HONEST service! I pay, given a receipt and return a week later. When I returned the store was a little more busy. I take the time to eye some of the jewelry and bags displayed throughout the store. Cute unique items at a moderate price. Purchased my sister's bday/Christmas gift months early because I couldn't let that deal pass me. Every single piece that I gave him a week ago that was broken, bent, and dirty was returned brand new. Beautiful craftsmanship and he respects time. When I returned all the items to my mom she was ecstatic about the quick turnaround. Who doesn't like making their mom happy? This place goes the extra mile with customer services and deserve nothing less than 5 stars.