I paid for a bottle of Phytocort last Thursday over the phone after explaining that I required it very urgently and I also paid the required fee to have it delivered as quickly as possible. I was assured by the gentleman I spoke to that it would be dispatched the following day.
It was not picked up for delivery from Matakana until 3PM THE FOLLOWING TUESDAY.
I called Matakana on Wednesday (the day I was told I would be receiving it) and spoke to a female who suggested I speak to the manager about it, she then returned to the phone and said he was on the phone and told me to send an email, I said "its ok I will wait till he's finished on the phone" and she said "You can't speak to him he's too busy". I said "too busy to speak with paying customers?" and she continued to insist that he would not be speaking with me.
This service is hideous and I definitely so not recommend this company. read more