I'm in town visiting family and decided to surprise my brother by taking his car to get cleaned and…read morewashed. It ended up being much worse than I expected, but Olivia and Emma were absolutely amazing. They were so kind, helpful, and went above and beyond to make sure the car looked great. Their customer service was exceptional, and they made what could have been an embarrassing situation feel easy. I'm so grateful for their hard work and positive attitudes. I'll definitely be stopping back before I leave town. Thank you both for the outstanding service!

We received a free car wash voucher from the car dealership and were not disappointed. Plenty of…read morehelpful staff available. We will be back! One area for improvement would be having somebody at the end with towels to dry off our windshield like American car wash has.

The staff here are very nice and accommodating. We purchase a monthly membership and pop in for the…read morecar wash and vacuuming.

Let me tell you about this place yes, the vacuuming is free here unlimited if you wash your car…read morehere that's a great quality and value, but it also says you get a free air freshener with every car wash, but apparently that doesn't apply to my mother because she bought the cheapest wash and she's not a member Then she asked for a rag like how Brown Bear offers rags and they told her it would be two dollars so they're charging for rags that's a negative quality and then wanted to charge an extra dollar for a free air freshener for free. I highly suggest you come here use up the free vacuum and then go wash your car at Brown Bear

Waste of Money attached 2 pictures of my hood right after so called Premium Wash. Worthless!read more

This is the best Elephant wash location in South Puget Sound. I've experimented with a few…read moredifferent locations as I have a truck that I prefer to run through a touch-less wash, and this one seems to have the soap to water ratio dialed in the best. Many others over- or under-soap leaving the car streaky. Check em out and make sure you download their app as you get a free wash after you purchase 10 or so. You can track in the app and everything.

This is a great car wash! I love that it's close to home for me so it's convenient location wise…read more My dad and I both have their unlimited wash plan - you can come as many times as you want every month until you cancel it ... I do just about every other day and my dad sometimes goes through it multiple times a day!! It's an excellent value, they have free vaccumms for you to use after your wash and the employees are so nice!! P.S. If the manager reads this, I would love to put on the mascot costume and wave a sign for a few hours for you on the weekends this summer ! I'm experienced - I've been a professional Easter Bunny in mall settings these last two spring seasons and I was the mascot for Liberty Tax last year so let me know if I can be of assistance!!

In the past, I believe I received a quick prewash of windshield and front and back. I didn't today…read moreso has this been discontinued? None of the squashed bugs on the windshield and front were gone. I spent $23 and had to come home and rewash parts of my car. If this is a normal wash, I won't be coming back. Too many competitors doing a better job.

What a great place to get your car washed!…read more These guys are great! Take the scenic drive to downtown Puyallup and see the sights Make sure you drive past the old historic meeker building. Before you leave, pull into Classy Chassis Car Wash and enjoy a spectacularly clean & crisp fast eco-friendly car wash. They pre-treat your vehicle before it enters the washing bay. They hand scrub all the hard to get places so that you don't have to come back. Customer service is second to none here. The staff is So friendly and so professional. They go above and beyond for every customer. There's a reason why Classy Chassis has been around for so many years, it's like a Puyallup Icon But wait, I've saved the best for last. When you go into Classy Chassis be sure to ask for Reggie! This is the one hard-working loyal employee, if I were the owner of this establishment I would do everything in my power to keep Reggie. If you have to give Reggie a raise or promotion, don't delay, because he deserves it! Do it with a quickness!! Be sure to ask for Reggie!

The service is good and the employees are nice, but the monthly billing process is absolute…read moregarbage. I started with the high-end wash plan, then decided it was too expensive and switched to a less expensive plan. Instead of simply changing my plan, Classy Chassis started charging me for both plans. I contacted someone and was told it would be fixed. It was not. This same billing problem has happened four separate times. Four times I have had to deal with this. Four times I have been told or expected to believe it would be corrected. And four times, the problem has continued. At this point, I am done. I am closing the card they keep charging because they will not stop taking money they are not supposed to be taking. Good service does not excuse terrible billing, and this has been completely unacceptable.

I was lucky enough to get Luca's help! I took my car to Elephant Car Wash, and Luca was super…read morefriendly and attentive. I hope Luca continues working there because I'll keep taking my car there. I finally found a car wash where they helped me and treated me very well.

Half the machines don't work correctly unfortunately. Watching the soap dispenser circle around…read moresquirting everything that's supposed to be on my car landing on the ground kinda sucks. I might as well have just hosed it off with water. I get it costs money to make repairs but at least close the ones that aren't working properly

Favorite car wash so far. Quick lines, easy to drive up to the system. VERY friendly staff…read more Highly recommend this location.

I'm in town visiting family and decided to surprise my brother by taking his car to get cleaned and…read morewashed. It ended up being much worse than I expected, but Olivia and Emma were absolutely amazing. They were so kind, helpful, and went above and beyond to make sure the car looked great. Their customer service was exceptional, and they made what could have been an embarrassing situation feel easy. I'm so grateful for their hard work and positive attitudes. I'll definitely be stopping back before I leave town. Thank you both for the outstanding service!

Paid total of $15 for tokens and no tokens were dispensed. No contact information anywhere to…read moreaddress the issue. Had to leave a note in a broken box on a door. Less than one star for sure. Taking my business elsewhere from now on.

This is literally the worst self-serve car wash I've ever been to in my life. Each of the machines…read moreeat your money half of the time. The other half is basically the machine not knowing whether to count your dollar token as 25 cents or the whole dollar. Then the crates are not steady and your foot falls through them if you aren't watching your step on them. The time limit they give you for each dollar you put in is pathetic. They do not provide warm water like many other washes. Lastly, they have a change dispenser "room" that they lock up randomly. Thankfully I just barely got my car rinsed off without needing to dispense more tokens. Nobody came to say, "hey, I'm locking this up so if you need tokens" or anything. I would give this place 0 stars if Yelp let me.

Purchased the top car wash...they "pre-scrubbed the windshield with a broom and sprayed someone on…read morethe hood. Car came out super wet, no way to dry and remove extra soap, blue material left on the hood from the brushes (white car) back of car still looked the same as prior to the wash....

Don't waste your money and cancel before membership renews cause even is your vehicle broke down…read moreone day before and u attempted to cancel at 8am but it auto renewed at 3:14a.m. you WILL NOT BE GRANTED A REFUND but they will gladly keep ur 40. Ucks and cancel membership! Read other reviews too about car damages . Their wash almost ripped my license plate of the front of my car. And I had the most expensive membership n my car was still dirty lol what a joke and waste of money

I paid for the premium wash and the attendant failed to pretreat the wheels and the back of the car…read morewas a total mess when I got home and looked at it. No way this is worth such a high price.

This place was great. After a long drive (from Reno, NV) they did a great job removing the bugs!…read morePrice was decent $9 and service attendant was nice. If you're in need of a decent car wash, check them out.