Jimmy is a fantastic mechanic! He is thorough and so knowledgable. After having a mechanical issue…read moreduring our vacation, we stopped at Camping World only to find out they don't do emergency maintenance (or maybe only at this location which was fairly new). CW referred us to a mechanic who was too busy for an emergency, he in turn referred us to Jimmy. Wow, what a find! He and his shop are very unassuming but what a great guy. He knew exactly how to resolve our issue and after ordering the part, got us back on the road the next day. He referred us to a great family owned campground in nearby Jennings while we waited for the part.

Great people highly recommend they are fair and very reasonable quick work need to support business…read morein Lake Park since hurricane

I had a branch stuck up under my car and they removed it fast and free of charge! The woman at the…read morecounter and the man who removed the branch were both so kind, and I know where I will be going if I am ever in need a car mechanic here in Valdosta! Thank you guys!

I usually do my own repairs, but had a warranty. I'm very picky about looking over the repair after…read moreit's done. My repair was done very professionally and I've put a couple thousand miles on my vehicle since then with no problems surfacing. I would highly recommend Ray's Automotive.

I've been extremely impressed with Ray Norton Tire & Auto. The staff is professional, honest, and…read morealways takes the time to explain what needs to be done without any pressure or upselling. Their work is completed in a timely manner, and the quality of service is consistently excellent. I've taking my vehicles to them for many years. What stands out most is their integrity and customer service. They provide clear estimates, keep customers informed throughout the repair process, and genuinely care about doing the job right. Eric, the Service Manager, was extremely polite and knowledgeable. If you're looking for a trustworthy and reliable auto repair shop in Valdosta, I highly recommend Ray Norton Tire & Auto. It's refreshing to find a business that combines expertise, fair pricing, and outstanding customer care.

This place has gone downhill. The prices are way higher than they used to be. They are never busy…read moreanymore, and the manager is a terrible one (I believe his name is Eric). This place used to be the place to go, but it's not what it used to be.

My service request was that I wanted to see what the noise was coming from my front wheels. It…read moreturned out that my bearings needed to be greased. They did it for free. Value was wonderful! Their service was very friendly and knowledgeable. I would recommend! I'm going to get my back brakes fixed there soon.

Came by to get a price on tires. Was shocked on the price markup they charge. Discount tire beats…read morethem hands down and offers financing just as if not better then R&R tire without the big price tag.

Extremely Unprofessional Response to a Customer Concern…read more I took my vehicle to this shop on August 5, 2026, for an A/C compressor replacement. Afterward, I noticed issues with my vehicle, including damage around the wheel-well area and a problem with the fog light, so I contacted the shop to ask what happened and requested that the matter be addressed. Instead of simply inspecting the vehicle and professionally discussing my concerns, I was initially told that they "never went under" my vehicle or did anything to the front of it, despite having replaced the A/C compressor. I told them I wanted to discuss the situation and, for documentation purposes, intended to record our phone conversation. They said they did not consent to being recorded--but then immediately told me that all of their own phone calls and in-person conversations at the office are recorded. What bothered me most was how quickly the conversation became personal. Rather than keeping the discussion about my vehicle, the company representative told me that I "obviously have an anger problem," suggested I "call a psychiatrist and/or a pastor," said they would "pray for" me, and then told me never to call, text, or contact them again. That is an incredibly inappropriate way for a business to respond to a customer questioning the condition of their vehicle after repairs. I was not asking for anything unreasonable. I wanted the vehicle inspected, an explanation of what occurred, and an opportunity to resolve the issue. In fact, they initially said that if the fog-light issue was caused by them, they would make it right. Unfortunately, the conversation deteriorated into personal insults instead of customer service. Whether or not the shop ultimately believes it caused the damage, there is no excuse for speaking to a paying customer this way. I have screenshots of the entire conversation and would strongly recommend that anyone considering this shop document the condition of their vehicle before and after service and keep all communications in writing. One star based primarily on the way my concern was handled and the completely unprofessional communication that followed.

Quick response, polite communication, affordable price and open availability. They offered the job…read moreI needed and also showed me the things I would need soon.

This is the kind of repair shop we all hope to find…read more Reasonable prices and they are actually looking out for your best interest without trying to sell you services you don't need. Their average customer has been doing business with them for years because they are always treated fairly and with respect. They just want to keep your vehicle road-worthy and will save you money if they can. You will be glad to have found them. I know I am.

I needed to get a new tire since a wood screw destroyed my rear tire. I asked my colleague where I…read moreshould go bc I didn't know the city of Valdosta, GA, and he referred me to TireKing. Brandon took care of me, showed me the tire, and had it taken care of quickly and for a good price. They are good people.

I cannot recommend Pete's Otto enough. I brought my 2020 Mazda Miata RF to them after it sat at the…read morelocal Mazda dealership for nearly 6 weeks. The dealer's Master Tech couldn't even give me a proper diagnosis. I dropped it off at Pete's, and within 24 hours, they identified a voltage spike from an old battery that fried the instrument cluster. Within 4 days, they secured warranty approval and parts. They also caught a transmission leak that the dealer missed. MJ was awesome and made everything easier than I thought. Their competence and communication are top-tier. They have a customer for Life in me.

After problematic repairs several years ago (I had to return multiple times when the problem wasn't…read moreresolved) I went back to check out the new showroom and get an oil change. I scheduled it, not a walk in. For over an hour I was trapped listening to an employee swiping through very loud, very annoying, click-bait videos on full blast volume. Eventually I was told that an oil change usually takes about 2.5 hours. Also, it cost over $200 for that oil change.

We were on our way from Tennessee to Florida and we kept getting a low tire warning. After stopping…read morefor the night in Valdosta, we began searching for tire repair shops that were nearby. My son found a shop with good reviews at the next exit. So after putting air in the tire AGAIN, we headed to Eric's. They had us pull right into the bay and stopped what they were doing to help us. They had the tire off, the nail pulled out and tire repaired within 15-20 minutes. After paying the $20 fee, we were on our way. Eric and his guys couldn't have been nicer! Very pleasant and helpful. If you need help with your tires, go see Eric! Great guys!

Amazing service. Very nice and extremely hardworking staff! Reasonably priced…read more Balanced and inspected tires to help us solve a problem while traveling.