My mother-in-law just moved out of Porter Hills. At one time this was the premier retirement home,…read morenot anymore! After several incidents, UTI's from not changing her diaper, several falls, many cuts and bruises, leaving her unattended on the toilet, and missing items, my wife finally had to move her to a different facility. Two days in and the quality of care is amazing. They check on her a minimum of every 2 hours. When she rings the bell, someone actually shows up in a timely fashion. They wheel her to the dinning room instead of bringing meals into her room at no extra charge. Porter Hills is building a big new expansion and they have a skeleton crew working to help pay for the new build. Be very careful before committing your love ones to this institution.

Absolutely deplorable. Would not recommend this place to anyone. Do not believe "what you've…read moreheard". The aids require a ton more training and/or better vetting during recruitment and hiring. The administration is aloof and was contentious when discussing the care (or lack thereof) of our mother. Important note: The sales people are great! No doubt. But they aren't the ones providing the service. It's about revenue. Remember that! My siblings and I all now live out of state. We relied on a lot their former reputation. Our mother was not treated with dignity (left on the toilet unattended at times) and that was only when they "got around to" responding to her calls to use the restroom. She had multiple UTI's during her short time (6 months) and had fall related injuries that were not reported in acceptable detail or in a timely manner. (**And then later charged us for the wound care for injuries they didn't even deem necessary to share. Ridiculous) She felt like the moment she arrived, she was a burden to the staff. She was afraid to bother them and afraid to tell her children (us) so we "don't make it worse for her" The staff, especially evenings, were gruff and annoyed with her. ALL because she needed the very assistance she was paying to receive. Unacceptable. Whatever the reputation WAS prior to our decision to move her to this "premier senior facility" has long passed and in our experience, completely untrue today. Knowing what I know now, I would not let these people watch my dog overnight much less care for our mother one day longer. We have since moved her from this sad situation. After giving notice, we did not hear from the administration for almost a week and on the day we came with our truck, not one person there even asked why or where she was headed. Apparently They just let people come with a truck and take someone's entire belongings and don't ask a single question to stop by to ask anything. Trolly after trolly moving what was left of her personal items, (many missing with no follow up from PH) It was just more evidence that our mother was right about the complaints she would barely share. This is not written in an emotional state. We have since found her a better place. This is written as a warning and a plea to those who consider Porter Hills and take Yelp reviews under serious consideration. If you should choose this place for your loved one, plan on being VERY involved in the day to day needs, believe your loved one when they tell you about mistreatment and keep a close eye on the care they receive and more importantly, what they don't receive. I wish I had ONE kind thing to say. Honestly I do. However, there isn't anything I can point to. Due to the Yelp rating system, I'm force to even give one star. The stress and setbacks Porter Hills caused our mother and our family is impossible to overstate. Thankfully we were able to make a merciful and swift change before things became worse. Consider other options.

A beautiful facility and the nicest, and most helpful staff! I just love what they do not only for…read morethe residents but for the community. An absolute staple in Livingston County!

From the owner: Please visit our website for more informationread more

Prestige Pines is one of the nicest assisted living places around. The staff is very compassionate…read moreand made my grandmother feel like she was at home. They went out of their way to give her activities to keep her active and give her a purpose to live again. She actually started to thrive and gain more of her spunky personality back. I love how approachable the managers are and how they answered any questions we had. They were willing to help work with us to make our grandmother happy and feel like this is her home away from home. Change is hard on the elderly. This place actually is one of the few places willing to work with not only the patient but the family as well. Thank you Prestige Pines for making our grandmother feel welcome and making us feel like we made the best decision for our entire family.

I have been working here for several months and I have seen nothing but improvements! This place…read morehas become my home away from home and an extension of my family both residents and staff!

From the owner: Welcome to Grace Haven Assisted Living and Memory Care! This isn't just a place to reside it's a…read moreplace where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it's the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. Grace Haven Assisted Living and Memory Care is a place where residents can truly Shine. Everyday.

I should preface this by admitting that I'm biased; Stonewood Homes is owned by my Aunt Sandie and…read moreUncle Pat. However, even if it was owned by strangers, I can't think of any place I would rather have my grandma live. Uncle Pat and Aunt Sandie are two of the kindest and most caring people that I know. When it became apparent that my grandma should probably not live by herself any longer, we had a family meeting about the situation. It was probably one of the easiest family meetings of this type. Aunt Sandie immediately said that she and Pat had always wanted to be able to have their family members live with them and of course they would be delighted to have Grandma move in. That's how Stonewood Homes was born, or at least my perception of it. :) When I think of kindness, generosity, and good sense, I think of my Aunt Sandie and Uncle Pat. Who else would convert their family home into a senior living facility? Not only does my grandma have a safe, wonderful, caring place to live, but she has the opportunity to share it with the other residents who quickly become her friends. I had the opportunity to visit Stonewood Homes in person this past weekend for my grandma's birthday. Uncle Pat and Aunt Sandie could not have been better hosts and it was wonderful to experience how my grandma is living. The house has the amazing characteristics of being both cozy and spacious. It's homey, but with tons of luxurious touches. In case you haven't seen the photo - there really is a beverage bar! Aunt Sandie always has coffee and hot tea at the ready. One final note: the beds are fantastic. I travel for work and have stayed in quite a few hotels. The memory foam mattress toppers are soooo comfortable! I slept like a dream, even if it was a twin sized bed. :)

The apartments are lovely and my mother's windows were just replace two weeks after she moved in…read more Her apartment looks over a courtyard with birds, squirrels, and places to sit and grill. There are activities seven days a week, shopping trips, and transportation to and from appointments. The manager Katie is wonderful and largely the reason we choose this place. The only drawback is the food is a work in progress. We are hoping for some positive changes in that soon.

My mom had to move here on short notice and after some months had to be hospitalized and passed…read moreaway and the management still charged her/us for the remaining months left on the lease. While she lived there she liked the fellow residents and the cook, but she had problems with money being stolen from her room and was double charged for things by the aides. Another time the electricity went out during winter and she was left without heat and light. The area is nice and safe and Meijer is across the street.

Cedar Crest is a relaxing and welcoming place for your loved ones to stay. Many times when I visit…read morehome (Remus), I have to stop in and say hi to the wonderful local lady's who live there. With its friendly staff and amazing owner your always welcomed with arms wide open. Plus, you will be satisfied with one of her homemade cookies. Ask I'm sure she has one to offer you!

This is such a wonderful place! They call and give me daily reports of my mother's care and…read moreadjustment. I enjoy being there and feel like part of a big family. The residence all welcomed my mother with open arms and embraced us all when we came to see the place. I don't honestly think we could have found a better group of people to care for my mother in her delicate state of mind. I live 3 hours away in Detroit and was concerned about having her live so far away but with Ms. Donna, the owner, there I know my Mama is in good hands. They go so far to make sure that each individual's needs are taken care of. A true blessing for our family.

A year and a half ago we found it necessary to move our mom out of her home and into an assisted…read moreliving facility due to her dementia which was also complicated by Type 2 diabetes. After touring several facilities in the Mt. Pleasant area we decided on Green Acres and we're so pleased with our decision. Mom's caregivers are attentive, responsive and kind to her. The medical staff has kept a watchful eye on her condition and has been wonderful in providing her excellent care as well as keeping our family fully informed on everything going on. While her condition causes her to not want to participate in many of the activities offered, the CNAs are wonderful at coaxing her out of her room....Her room is always nice and clean. I've read the other Yelp reviews and am in total disagreement with any that criticize this facility (these people must either be disgruntled prior employees or not understanding of the treatments needed for dementia).

Total scam. Put a bullet through your loved one's head instead of dropping them off at Green Acre$…read more Especially if your loved one has dementia, is in ANY way physically, emotionally or psychologically impaired. Do NOT trust this facility!!...they won't properly feed your diabetic loved one, they wont medicate them properly, they wont care for them properly AT ALL. I would not trust these scammers with a pet rock. They promised to give my loved one pain meds every 4 hours, but only gave it every 12 hrs ( only because I forced them to). They promised edible meals for a diabetic, but THEY LIED. They have no nutritionist, no diabetic meals, no snacks for diabetics....and their "workers" are unskilled laborers being trained on the job. The manager, Eileen, is HORRIBLE and disrespectful to the elderly residents and all other life forms. AVOID!! P.S. The popcorn in the fake "cafe" is made not even once a week. Its stale and disgusting. They re-heat it for the aroma...like air freshener. Most elderly cannot even eat popcorn, anyway. THE SO-CALLED "24 hr cafe" is LOCKED UP AT NIGHT. Their CUPCAKES ARE pretty but STALE and UNHEALTHY. CUPCAKES ARE EYE CANDY FOR THE RELATIVES...for $$$$.. ALSO, $5,000-$6200./ month should probably include two- ply toilet paper. And light bulbs. But it doesn't. AVOID. TOTAL SCAM!