Shannon is a wonderful professional lawyer. She has been very helpful with my whole court process I'd highly recommend her to anyone. You want something done she is that person. She has an amazing staff who is very helpful as well. The paralegals on her team are just as awesome. I've been her client for about 3 and half years I've had another lawyer before her and she didn't compare. Again I'd highly recommend her she gets stuff done. If you're looking for a pitbull in the court room and is that person. read more

Shannon is very organized, knowledgeable, and caring. I went through a very difficult divorce and she helped me through every step. Crystal, Will, and Andrea were also there to support and have been extremely helpful in making sure everything is in order. I recommend Shannon and her team to get the job done and to go the extra mile to be a tremendous support to their clients. read more

400 just for a consultation? I can't even think of what they will over charge for fees....

Honestly, zero stars. Very disappointing experience with Crystal. When I said I needed time to think about the consultation fee, Crystal told me, "We are not Walmart" and "If you want to win, you should pay for it." The tone was rude and unprofessional. Comments like that come across as dismissive and disrespectful--not only to me, but to anyone who shops at Walmart. I would expect more respect and professionalism when discussing fees. Crystal called me back, and I expected a professional response or apology. Instead, she denied making the Walmart comment. When I said she did, she accused me of writing the review "for attention." I told her I didn't need anything from their office, and she replied, "Oh, you do." I ended the call immediately. read more

I requested a consultation through Yelp, and the initial message I received was friendly, they said a client coordinator named Crystal would be calling me. When I saw the call coming in from Mason Law Firm, I picked up and said, "Hi hello, yeah hi this is Daisy." Right off the bat, the woman on the phone, who I assumed was Crystal, said in a rude tone, "I'm going to have to call back I'm not going to be recorded." I explained, "I'm sorry your not being recorded that was my answering machine that screens calls." She replied, "oh ok then, so you called mason law firm what do you need help with," and honestly, she didn't even sound like she wanted to be on the phone, her tone stayed rude through the entire conversation. I asked if I could schedule a consultation and how much it would cost. She asked, "what county is your case in," and I said, "it's in Santa Cruz county." She cut me off and said, "yeah we don't wouldn't take your case we are in Sacramento county," again in the rudest way possible. At that point I was just upset by how rude her tone was. I responded with a blunt, stern "ok thank you," and she seemed to notice the shift, she started to change her tone and tried to explain something further, but I had already hung up. I'm very disappointed by this call. I'm in a difficult, urgent search for a lawyer, and having someone respond with this kind of attitude, sounding like she didn't want to talk or help at all, doesn't reflect well on a client coordinator. She wouldn't even let me explain that I live in Sacramento County but the case is open in Santa Cruz County before cutting me off. Even if the answer was that they couldn't take my case, it could have been delivered with basic kindness and professionalism. read more

Rudest most unprofessional office staff! The older woman who answered the phone at the office had a very sharp condescending tone and was unnecessarily and unexpectedly abrasive. She was maybe the rudest human I've encountered in a very long time and I was genuinely taken a back. I have to wonder what kind of attorney would hire someone so unpleasant and offensive to represent his practice. It immediately changed my perception of his business. A divorce is stressful enough without adding people like this to your life, no thank you. read more

Do not hire this firm, just read the responses from the owner to see how unprofessional she is. This firm mishandled a simple legal job and cost me thousands of extra spousal support. Yes, Shannon did refund half of my money, but don't let that fool you- she does not care about her clients. I could list examples but this firm is not worth the time. EDIT: the above is my honest opinion about this firm. It is my opinion and I state this because she has sent me a letter threatening to sue me for this review. read more

Shannon took my daughter's divorce case just 3 weeks before the settlement conference. She worked really hard to be ready. She gets stuff done. Not only she is a very good professional lawyer, she is also an amazing person. She sincerely cares about her clients. My daughter and I are very grateful for her help in a very difficult situation. I would recommend her law office 100%. read more

My family can not say enough about the level of knowledge and professionalism Miss Shannon exhibited for us on behalf of a family law matter. She is your go to person for all things dealing with family custody issues. Thank you again Miss Shannon! read more

If I can give negative stars to a certain individual I would. First contact when calling a business the individual is to be friendly and kind. Crystal is an admin representative that makes appts for potential new clients is NOT that. She is the rudest and most unfriendly human I have had spoken to in all my years of customer service experience. Immediately defensive when spoken to and pushing blame. Not sure if she's been with Mason law for a while but it's not a good look to have someone like that with a bad attitude from the beginning to be the first point of contact representing a well sought out law office. She definitely does not enjoy speaking to people on the phone. It's too bad because I heard great things about Mason Law but have gone elsewhere because of the poor customer service I have experienced. read more

I first contacted Mason law after reading the best reviews online i knew they were the one for me, they didn't care for my money they cared for the case and even told me i didn't need them if money was tight which was a surprise to me as i did call around for an attorney and they all quoted me high prices. So thank you so much Shannon, Sage, Andrea, and Robert. I would also like to thank the whole Mason law team for helping me in my time of need as i do not know that much about family law and they sure enough answered all my questions and emails. I appreciate you all!! Sage was definitely a beast when it came time to put in work! I will be a returning customer if i need an attorney again, i love the professionalism and they always got back to me in a timely manner. Im very grateful i found Mason law! Thank you so much!! read more

Hard working, intelligent and incredibly determined to help her clientele! She's dedicated and I am grateful for her counsel and professionalism! Highly recommended! Shannon will treat your case with the utmost importance and integrity. read more

Ms. Mason was hired to handle my second divorce. She handled it in the most profound and professional way an attorney could. She is very intelligent, professional and sincerely cares about her clients. I would recommend this attorney when in need of one. Don't be fooled by others, this attorney will definitely get the job done. read more

Although my case was very complex, and my divorce happened through COVID while the court system was closed. I am happy to say I'm grateful. I found Shannon and very happy with the end result (custody of my kids) thank you Shannon. read more

I scheduled and paid in advance for a consultation with this Law Office with Shannon . I was given a specific time and date, and I waited for the call -- but no one ever contacted me. I tried calling the office multiple times afterward, but they completely ignored me and dodged every attempt I made to get in touch. Despite the fact that they failed to deliver any service, the refund request was never put in. Shannon herself never reached out, never apologized, and showed absolutely no professionalism or accountability. I gave a chance and understand that things happen, but letting me know would have at least been appreciated. To this day I still haven't heard from her. This experience was not only disappointing but incredibly unethical. The way they operate is dishonest and feels like a scam. I strongly warn anyone considering this law office to stay away -- they do not care about their clients or delivering the services they're paid for. I am currently still waiting for a call back. read more

Shannon is exceedingly knowledgeable about family law. She really goes above and beyond to ensure all of your questions are answered to the best of your own understanding. She is willing to go out of her way to make sure her clients are well taken care of. Thank you again Shannon Ramos! read more

I just have this to say... Shannon is an amazing lawyer! My advice to anyone that has her represent them is this... give her all the information she requires in a timely manner and do exactly as she says and you will be happy with the outcome of your case. I will definitely be recommending her to everyone I know that my be in need of legal help. read more

I cannot express enough how wonderful Shannon and her associates are. I had a pretty complicated custody amendment case and Shannon guided me through it and represented me well. After years of fighting with my ex about decisions for my son, Shannon was able to help me get the best outcome for him. Thank you so much Shannon and associates! read more

If you're looking for an experienced fighter in the courtrooms to represent you Shannon at Mason law office is the one you're looking for. Because of her knowledge and expertise and assistance with paperwork I got my son back in my life without much of a fight. She made it seem easy when I was very worried. read more

Shannon was very helpful throughout the legal process. She is responsive and continued to help over a very long and arduous proceeding. She is knowledgeable about family law and helped me get through some very difficult points in my case. If you need legal counsel, talk to Shannon. read more

Just an update.. I have heard how hard it is to get lawyers to refund you the remaining money after your cases. Not the case with Shannon. She quickly resolved and concluded my case with a refund check. She is so easy to work with and so easily accessible. Thank you Shannon! read more

I am very thankful, I came across Mason law office . She is very professional and highly experienced. She help me with settling my divorce. I am extremely happy with the outcome and will highly recommended mason law office. read more

Working with this law office and particularly with Mrs Mason was the best experience you can expect from working with a lawyer. Everything went on smoothly, swiftly and without any obligatory hustle garbage other lawyers make a living of. I highly recommend and fully trust Mason Law Office. read more

She contacted me through yelp messaging. I was looking for an attorney handling "civil harassment restraining order appeal". She responded by asking for my phone number then some time later she called and I repeated to her what kind of lawyer I was looking for. She asked for my full name and the full name of the other party. After a very brief description of the case ( a few sentences) she said I needed to hire an appeal attorney and so far she had not heard anything for the basis of an appeal. I asked her why she couldn't tell me she did not handle appeals when she asked for my phone number in the yelp messaging or at the very beginning of our conversation when she asked for my name, she answered because she wanted to make sure there was no conflict in representing the both sides. Well if you don't take these cases anyway why would you want to check for conflicts? The only logical answer is that she does handle appeals, she was interested in my case but after hearing my name, she started racial-profiling and her sense of prejudice, bias and animosity kicked in. I'm glad that she's still a lawyer and not a judge because another woman with the same personal deficit, dementia and prejudice actually judged the case that I'm trying to appeal. That judge at least heard part of my case, this one ruled against me without hearing the case at all when she said she had not heard anything for the basis of an appeal. read more

I highly recommend the Mason Law Office and will not go to any other attorney for my legal needs. Ms Mason was courteous and explained the process in layman terms and made me feel comfortable. read more

I hired Shannon to handle my divorce and child custody litigation. She was kind, knowledgeable, and fought hard for me in court. There are thousands of divorce attorneys out there, do yourself a favor and hire a great one! Thank you Shannon :-) read more

I hired Shannon to help me with my custody case it wasn't an easy one given the fact it was an out of state matter. She quickly recommended me to file an ex parte to expedite the process. She did all the paperwork and was very informative throughout the whole process. Long story short with her expertise I was able to get my daughter back to CA. She is skillful at what she does, easy to talk to, patient with me, and gave me recommendations. I can't thank her enough. Thank you, Shannon! read more

Amie was very helpful. She directed me in the right direction. She also offered to help me further with drafting the case for less charge. She is wonderful and would surely trust her. Thank you very much Amie.. I truly appreciate it. read more

Ok after some time has past and had more time to think things through. My experience with Shannon was wonderful. The consultation I had with her prior to my hearing felt like I was I was talking to a very close friend. No pressure no sales pitch just a very comfortable setting. Trust me I have sat through enough consultations were I got and felt no connection or comfy feeling from the attorney. When I hired Shannon I must say customer service/client service was beyond my expectations. I never felt during this journey that my case took at back seat when I called her office to ask questions. They always followed up. That huge in my book. My case involved drug use, instability, court order violations, documented lying & more. Like I stated in my previous review "She is Awesome" and I got awarded in court more then I was expecting on the custody battle for my son. read more

Mason Law Office - This is my boy I fought so hard for with Shannon's help. Thank you - Divorce & Family Law Near Me - Folsom, California

Awesome Awesome Awesome!!! Shannon is highly professional, knowledgeable, great adviser, hard working, empathetic, understanding attorney and all these attributes make her one of the best Divorce attorney in Sacramento. Shannon and Nicole (Shannon's assistant) guided me through the cumbersome process of dissolution and kept me posted and prepared for all the events via phone, email and online portal provided by the attorney. A bug thank you for fighting for me during one of the biggest ordeal in my life. Shannon fought my complete divorce including DVRO, dissolution, child custody and asset separation. read more

Shannon is very knowledgeable of Family Law. She is experienced and very attentive to your needs. You can trust that she will advocate for you and advise the best options for you. Shannon is professional, compassionate, and clearly an expert in her field. She is very thorough and clear in explaining things. She made the whole process quick and easy for me and exceeded my expectations. I would highly recommend her services to anyone in need of legal counsel in Family Law court. read more

I was terrified of my husband when I separated. I knew I had to divorce him because of the nightmares and flashbacks. The process of going to court terrified me. Negotiating with him to get anywhere near my value was impossible. Luckily I found Mason Law Office and Shannon Mason. She helped me through the process to a fast resolution. Without her professionalism, knowledge, competence and compassion, I'd be much worse off. Instead, I got just what I was entitled to without having to testify. I can focus on healing. If you must get a divorce, you can't go wrong hiring Shannon Mason. read more

I hired this firm to represent me in my divorce proceedings based on the comments here on Yelp, many of which noted their scrupulous attention to detail, especially regarding billing, and ethics. I was glad I did. They were very honest and provided detailed weekly invoices that were aboveboard and accurate. After filing, I reconciled with my spouse, but the County had already received my paperwork and had filed my case. This caused a long interim period to get my refund (the wheels of justice grind slowly, folks!) and after a few weeks Shannon called me and told me she would send me a check for my refund and that we could work out the final balance after it cleared the County's machinery. That was something I suspect most law firms wouldn't do. Anyways, I hope to never have to hire them again, but if you need to retain their services, you should definitely consider Mason Law. Also, unlike most attorneys in this town, she actually went to a real law school (here's looking at you, McGeorge grads!). read more

Shannon helped us with a legal name change. Basically, we filled out a couple of forms at the beginning of the process and she handled it ALL from there. She kept us informed along the way and it was just great for us to trust the entire process to her instead of struggling through it on our own. read more

Shanon was very helpful and knowledgeable. Wish she could represent my son in his horrible divorce case, but she was not available at the time. read more

My fiancé ex decided to take their daughter and move out of state without notifying her father or the court. We needed to find an attorney fast who was aggressive and had knowledge with out- of- state custody cases. After doing many long hours of research and consultations we decided to go with Shannon at Mason Law Office. Shannon realized the urgency of our case and set up an ex-parte hearing within a few days. We were able to use the emergency order to bring my fiancé daughter back to California. My fiancé had to attend mediation and Shannon was there every step of the way. She answered all of our questions and was very knowledgable. Nicole is Shannon assistant and she always kept us up to date with the details of our case. Nicole was always nice, pleasant, and very patience. We would recommend Shannon in a heartbeat!!! read more

Shannon is a great attorney who is passionate about her clients. I have sent no less than 25 people to her for a free consultation and they have all given me increadible feedback. read more

The proprietor of this establishment is truly one of my most respected and treasure mentors in my life

I was looking for an attorney to assist my son with his parental rights regarding his newborn daughter. We left messages for different attorneys but the ONLY one who did contact him back and set up a telephone call was Shannon Mason. She listened, explained his rights to him and told him how she could help him. I guess he was lucky the other attorneys either did not return his calls or did not sound very positive in helping him get his parental rights. Her assistant Nicole is right on top of messages and getting the needed information for the case to be prepared for handling. My son went to mediation and had his first court hearing with positive results. From standing around in the court lobby area and listening to other attorneys my son could tell he was not in good hands BUT in great hands with Shannon Mason! Just like the other reviews state no pressure, no sales pitch just tells you what she can do and gets her job done! Anyone who is looking for a Family Law attorney should not look any further than Mason Law Office. Thanks again, Nicole and Attorney Mason for all your great work! read more

Shannon Mason is a consummate professional. She developed a strategic legal plan for me and aggressively went after the perpetrators who sought to defraud me out of thousands of dollars. We won!!! She is prompt, dependable, professional, honest and incredibly intelligent. She is courageous and although premature, I always thought that she would win my case. If you are seeking an attorney who will fight for you until the end, one who will never ever give up the battle and one who you can trust then give Shannon Mason a call; your decision to call will not be in vain. read more