Absolutely no customer service from the owner, Jake aka Jak@&& Bolin. The employees at the location…read morewere very nice, but the owner was extremely rude and unprofessional. I called a few weeks after purchasing plants to discuss a return or replacement, and from the moment I mentioned the plants had died (see attached photos), his attitude turned hostile. He actually told me to "be quiet" because he had listened to me and it was now "my turn to listen." He blamed me and made it very clear I was the cause of the plants dying. This is without any pictures or exact facts. He just jumped on the bandwagon of blame. I'll admit I chose a few choice words in response -- but after the way he spoke to me, I felt completely justified in standing up for myself. His tone was disrespectful and aggressive, and no customer should be treated that way. He hung up on me after that. Speaking to a customer like that just cost him one and I am hoping more. I would have gladly gone back many times, but after being insulted and dismissed like that, I'll take my business elsewhere. Lowe's offers better plants, better prices, and stands behind their products without blaming the customer. I actually have a thriving garden of plants that have made it all year with no issues. Next spring, I'll be using Backbone Nursery for my large project instead -- they may charge a little more, but their customer service is worth every penny. Here is your proof Mr. Bolin! You sell crappy products and then will not stand behind them.

Awesome plants. Little overpriced. Employees were very informative. I was told I could not get a…read morekey lime tree in Texas which was not true.

Wonderful place to find unique items you can't live without! Beautiful wood items, decorative…read moreeverything, Mexican pots, etc. Ever-changing, always attention-grabbing!

We've been to the Pottery Ranch many, many times over the years. For yard art and decorative stuff,…read moreit's the largest place I know of. The selection is almost overwhelming! We have bought many of the overpriced items for our home. Always happy with the product, just not the price. Check them out next time you're in Fredericksburg!

This has to be one of my most favorite places on earth! Arnosky Farm is super tranquil, peaceful,…read moreand beautiful! They have a variety of ornamental plants, shrubs, flowers, herbs, peppers, and even fresh cut flowers for you to make bouquets at home. They have a very "trusting" pay system, they have a lock box where you place your cash only into with a post it note of what you bought and your total. Do not expect to be able to pay with credit card, make sure you take cash in small denominations because there is no one there to give you change. I usually spend between $20 to $30 there because everything is such a great price! The few times I have seen someone there working they are super friendly and really make you feel like you are just visiting them at home. Top notch service! It's also a great place to snap pictures. I absolutely love it there!

Wow! This place is amazing! Family owned and run. All sorts of potted plants and cut flowers for…read moresale. Neat place!

Super friendly and helpful staff. I went in to purchase veggies for my raised bed and I think the…read morequality and price were excellent!

Love this place. We live out of town and this was our second time visiting to purchase plants. The…read morestaff was very knowledgeable and gave us some good suggestions for amending our soil. Lots of native plants to choose from.

Plants are acclimated to texas.... One of the only garden centers in the area that is!!!!! Staff is…read morevery friendly and helpful al

Really nice place with a large assortment of healthy plants and trees for a reasonable price. There…read morestaff was very helpful as well in selecting the right trees for my home.

Cool spot and I was excited to visit. I know it was the end of the season, but there were a lot of…read moreempty spots. The cacti and succulent selection was more than decent with some reasonably priced. They had a few large (gallon or more) sized cactus that were expensive but they were large varieties. They also had variegated bougainvilleas that were beautiful but super pricy (but the tag said they were 4 1/2 years old). Some cool pots, too. Did get a lot of help though. If I lived in Kerrville, I would visit often to support.

Picking up some ferns for our planter boxes. First time here! Really cool place! We will definitely…read morebe back.

Customer service above average.! Knowledgeable. Friendly. Even talked of other local sources…read more HONEST! TK YOU

I have lived in this area for four years and only just now discovering them! I have been driving…read moredown into Austin and Dripping Springs to find plants and trees when all along this place has been in my backyard. Very easy to find and plenty of parking. Even open on Sunday for those who are inundated during the week and can't get out except for a weekend. When I first stepped out of my car and began to walk around, it was dizzying. I felt like a kid in a candy store. So many tree varieties to choose from and I couldn't even begin to guess how many acres this place is. There are staff all over going about tending to the plants/trees but if you need help, they will go out of their way to help you. I was assisted by Adam who was extremely friendly and helpful. I simply had a question about a tree but Adam took me around in a cart giving me a tour since it was my first time here. In the end, I did end up buying a tree which they were happy to hold onto until I am ready to bring to my house. All of the staff are very friendly and Adam was especially helpful. They had trees I have been searching for online and some I thought I would have to buy from tree farms and have shipped here. And not only trees, but they have so much for bushes and shrubs and regular plants to decorate your landscaping if that is what you are looking for. Something else I really appreciated was there was no pressure. At other places, I have experienced high pressure sales, but here, they are very knowledgeable and just want to help. If you are looking to add something to your backyard or landscaping, you won't find a better nursery.

We just moved to Lampasas recently and I love plants! My boyfriend and I found the Rumley Nursery…read moreon google and thought we would give it a try. The owner was very nice! They are wrapping up for the season but we can not wait to come back once they restock. We still got a few great plants! One was a huge honeysuckle! Excited to see what they have when they restock. They focus on native plants and their prices are very affordable, go check them out! :)

Very helpful on picking out some trees we were wanting. Small but have a nice selection. We will go…read moreback